HARSIMRAN SINGH - Certified SCRUM Master

+1-916-***-**** ad19i0@r.postjobfree.com www.linkedin.com/in/harsimran-singh8

SKILLS

Business Analysis- FRD, SRS and BRD creation, Use Case, Epics, User Stories and Acceptance Criteria development, GAP Analysis, Visio, Requirements Gathering and Traceability.

Scripting- JQL, SQL, Unix, Python (NumPy, Pandas, Matplotlib)

Data Visualization- SSRS, Tableau, Power BI, and Advance Excel

Testing- Manual, UAT, UI, Database, Regression and Batch.

Others- UI/UX design using figma, JIRA, Confluence, Azure DevOps, HPQC, Visio, ServiceNow.

EXPERIENCE

AT&T, Alpharetta, GA, USA May 2022 - Present

Business Analyst / Scrum Master

Functioned in the capacity of a Business Analyst/ Scrum Master to achieve business expectations for several projects starting from pre project analysis to successful deployment of project.

Leading requirements elicitation sessions by coordinating with the required business and technical stakeholders.

Collaborated cross-functionally with business leaders, Marketing, Operations, and Product teams to identify opportunities and assess improvements for GEOLINK’s business, fostering a culture of innovation.

Ensured user stories were 100% ordered defined and ready to be worked on by the team.

Spearheaded 50+ agile ceremonies such as print planning, daily standup, retrospectives, story refinement and release planning.- awarded person of the PI award for FY23 Q3.

Orchestrated and led various Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Review and Demo, and Sprint Retrospectives.

Performing data analysis by creating complex SQL queries for User Acceptance Testing (UAT).

Created and maintained a Requirements Traceability Matrix to link requirements to their source and implementation artifacts, ensuring complete coverage and traceability.

Document both "as-is" and "to-be" processes, facilitating seamless transitions during change management initiatives, and enabling effective communication of project changes to stakeholders.

Assisted product owner in converting high level requirements Epics into small User Stories as well as tasks and made sure user stories adhere the

INVEST and SMART criteria.

Identify potential risks associated with system changes, and work with stakeholders to develop mitigation strategies and contingency plans.

Maintaining JIRA KPI dashboard and creating advance Jira Query Language (JQL) queries to perform custom search and tracking for JIRA issues.

L&T Infotech (LTI), Mumbai, Maharashtra, India Jun 2018 - Aug 2021

Senior Business/Database Analyst

Led a $20 million data center migration project as a business analyst, overseeing the seamless migration of applications, databases, and file servers while successfully establishing a critical business application from inception at the new data center.

Worked closely with data engineers, data architects, and other stakeholders to design appropriate data structures, ETL pipelines and data marts to support business intelligence reporting.

Processed mutual funds trade files using batch jobs and analyzed data using SQL to detect, report, track and resolve any discrepancies found in the daily batch jobs. The financial feeds included data for fund price, traded funds, and derivatives (forward, swap, futures, and options) etc.

Defined UAT- developed test plans and test scripts- detected, reported, tracked (via JIRA, HPQC and Azure DevOps), and retested the defects detected during testing to ensure 100% quality of deliverables per client set standards.

Operated in Agile Framework, acted as a liaison between business stakeholders and the technical team to conduct requirements gathering workshops with client to analyze and document user stories.

Translated business requirements into technical specifications. Designed and updated Functional and Business Requirement Documents (BRD) for testing and development team.

Devised people analytics methodology to minimize SLA breaches via optimal resourcing- achieved 30% reduction in breaches.

Automated manual operational reports using Advanced Excel and Tableau to create dashboards and presentations for client- achieved 23% increase in productivity and 18% in accuracy.

Dhanush Infotech, Hyderabad, India Jun 2017 - Jul 2017

Project Management Summer Intern

Worked as an Intern on a National Health Mission (NHM) project.

Involved in Sprint Planning, Sprint retrospective and Sprint Review meetings with team members.

Ensured 100% of scrum activities were tracked, kept up to date and reported.

EDUCATION

Master of Science (MS) in Information Technology Sept 2021 - June 2023

Westcliff University, Irvine, CA

Relevant Coursework: Business Analysis, Project Management, ITSM, Figma, SQL, Tableau.

Bachelor of Technology in Computer Science and Engineering with specialization in BFSI July 2014 - May 2018

University of Petroleum and Energy Studies (UPES), India

Relevant Coursework: RDBMS, SQL, Operating Systems, SDLC, Computer Networks, ITSM, Managerial Economics.

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