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Administrative Assistant Customer Service

Location:
Louisville, KY
Posted:
December 27, 2023

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Resume:

Kimberly Henley

Administrative

Owensboro, KY ***03

ad19hg@r.postjobfree.com

+1-502-***-****

I am seeking a position to utilize my extensive background skills set. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

RCA Rural Carrier Associate

Usps mail carrier - Land O' Lakes, FL

March 2021 to Present

Sort, case and delver mail and parcels, in a timely manner. Administrative Assistant

Guardian Haven Academy - Tampa, FL

February 2020 to Present

My duties require that I keep all flies updated and accurate regarding all of my assigned clients. This includes Authorizations, Behavioral information, keeping all relevant information up to date for each specific client. Most of what is involved revolves around following HIPPA Guidelines. Administrative Assistant/Receptionist

Sleep Inn - Ellenton, FL

March 2018 to August 2019

Assisted guests with checking in and out of the hotel. Created and revised reservations. Ran and edited hourly reports. Performed all functions to run the night audit and helped guests with various needs and requests.

Student

COLLEGE OF HEALTH SCIENCES - Tampa, FL

May 2017 to May 2018

Attended an RN refresher course to satisfy the board of nursing. RCA Rural Carrier Associate

USPS - Parrish, FL

May 2016 to May 2017

Rural Route Carrier

• Managed my route

• Delivered mail and packages

• Provided excellent customer service

Administrative Assistant

Encompass, DCC

July 2013 to June 2014

• Provide administrative support to Project/Construction Managers

• Scheduled and prepared correspondence for meetings, coordinated staff events and managed the office

• Performed a wide range of duties

Supervisor

Zappos

December 2009 to September 2011

• Supervised team members, set assignments, goals and deadlines

• Enforced safety and health rules

• Trained, disciplined and evaluated members of my department Administrative Assistant

Rueff Sign Company - Louisville, KY

July 1999 to August 2006

• Performed receptionist/administrative duties

• Worked with invoices, work orders and city permits

• Organized all new hire paperwork, as well as managing office supplies Education

Associate in Nursing

Jefferson Community and Technical College - Louisville, KY August 2003 to May 2006

Skills

• Administrative Assistant

• Receptionist

• Excel

• Microsoft Word

• Microsoft Office

• Microsoft Outlook

• Early Childhood Education

• Experience with Children

• Preschool Experience

• Microsoft Excel

• Home Care

• Night Audit

• HIPAA

• Restaurant Experience

• Administrative Experience

• Customer Service

• Data Entry

• Clerical Experience

• Phone Etiquette

• Medical Receptionist

• Special Education

• Security

• Medical Office Experience

• Hotel experience

• Logistics

• Time management

• Supervising experience

• Organizational skills

Certifications and Licenses

Driver's License

Non-CDL Class C

CPR Certification

Assessments

Receptionist — Highly Proficient

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Medical Receptionist Skills — Expert

March 2020

Managing physician schedules and maintaining accurate patient records Full results: Expert

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Administrative Support — Highly Proficient

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Spreadsheets with Microsoft Excel — Completed

February 2020

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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