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Information Technology Technical Support

Location:
Fayetteville, NC
Salary:
60k
Posted:
December 27, 2023

Contact this candidate

Resume:

Jesse McCarrel

Contact

**** ***** **** **** *****, NC 28348

757-***-****

ad19hf@r.postjobfree.com

Security Clearance

Secret (Awarded 2000)

Education

Associates of Applied Science,

Information Technology, ITT

Technical Institute (May 2005)

Bachelor of Arts, Public Administration,

Liberty University (Ongoing)

Key Skills

Administrative/Clerical Support Data processing & Maintenance Employee & Labor Relations

Technical Support Base Operations Project Management Network Operations

Civilian Experience

October 2019-Present

Budget Analyst GS-7 • State Military Reservation, Virginia Beach

Coordinates billing for all DOD, and civilian organizations, process all finance and operational request for special events. Serves as the functional point of contact for day-to-day budget and financial issues. Works with Major Subordinate Commands (MSC) and budget office counterparts to obtain, monitor, and track organization’s funds. Uses financial management and other automated systems and computer-generated products in accomplishing budgeting/funding assignments. Provides advice, assistance, and guidance on budgeting and related information and conducts analyses, reviews, and special studies of budget and/or related information.

October 2017-October 19

Housing Manager GS-9 • State Military Reservation, Virginia Beach

As a Housing Manager, reviews various inspections of community rental property to determine adequacy, habitability, and suitability as a listing for referral. Maintains/monitors enterprise Military Housing (eMH) database. Provides oversight of all UH related activities including Non-DOD organizations for training on SMR. Coordinates all operational needs with visiting and tenant units on SMR.utilization and day-to-day operations. Ensures adherence to the compliance of the RCI transaction documents and the Community Development and Management Plan (CDMP). Assist with scheduling for DOD, and

December 2017- March 2019

Deputy Sheriff • Chesapeake Sheriff’s Office, Chesapeake, VA.

Processed inmates into and out of detention facility including forms and log preparation, searching, explaining procedures, and determining any personal issues. Monitored court appearance schedules and transported inmates as required. Served legal documents related to court processes. Provided security for public events, maintains order, and apprehends violators. Performed other law enforcement duties such as extraditions, fiscal services, training, property control. Assisted with enforcement of all state and local laws to ensure the public safety. Conducted community outreach, education, and public assistance activities.

July 2014- December 2017

Deputy Sheriff • Norfolk Sheriff’s Office, Norfolk, VA.

Jail deputy with responsibility to ensure prisoners, as well as staff, follow the correct security procedures. Searched and investigated visitors whether personal or legal when entering the jail. Escorted prisoners and visitors to the appropriate place within the jail. Escorted prisoners to and from court hearings. Delivered and cared for confidential documents, filing them securely when finished.

April 2012 – July 2014

Lab Instructor/IT Specialist • Virginia Commonwealth Challenge, Virginia Beach, VA.

Managed all academic technologies, and student and staff user accounts. Assisted the IT manager in VMware topography and physical server maintenance, account manager through Active directory and email services. Was responsible for maintaining 150 wireless laptops.

Facilitated technical support for academic content areas in preparation for GED testing and work force skills training. An accomplished instructor and monitor for At-Risk teens from all over Virginia, was responsible for training youth on basic and advanced computer skills utilizing MS Office products and basic operations and maintenance of personal computers.

June 2007 – April 2012

Web Programmer/Trainer • Norfolk Public Schools, Norfolk, VA.

An accomplished web programmer and trainer for 3 1/2 years, responsible for monitoring and maintaining close to 5 million webpages within the Norfolk Public Schools district; auditing district webpages to ensure compliance with state and federal guidelines in accordance with the American Disabilities Act; training district staff to build and maintain webpages for educational and administrative use throughout the school division; providing technical support for web design and implementation; and providing graphic support utilizing various graphic design programs.

Military Experience

July 2015-Present

Operations Manager • State Military Reservation, Virginia Beach.

Maintains data concerning technician and AGR manning document and reviews guidance and reference materials. Conducts monthly meetings with tenants and other military installation commanders. Conducts daily pre-coordination briefings for units training on base. Provides interoperability between all levels of first responder while on base. Conducts building maintenance inspections on buildings such as barracks, classrooms, conference rooms, mess facilities, and other training sites to ensure readiness for oncoming units and organizations. Issue keys to various military units, base employees, and civilian organizations on a daily basis. Maintains all property books on a daily basis. Conducts base security checks.

October 2011- July 2015

Range Safety Officer/Range Operations/Information Technology

Specialist • Virginia Army National Guard, Fort Pickett Maneuver

Training Center

Responsible for operating and maintaining military networks, communications, and combat systems. Served as Network Administrator for the Maneuver Training Center Fort Pickett. Provided IT/Tech helpdesk support for all departments of the Maneuver Training

Center. Operated the Range Facility Management Support System

(RFMSS) for Range Operations. Network Administrator for Distance

Learning Center on post during drill weekends. Served as a Range Safety Officer conducting all range safety briefings with units before conducting live fire exercises. Ensured a safe training environment for all personnel using all live ordinance.

March 2011 – October 2011

Senior Information Technology Specialist • Virginia Army National

Guard, 2nd 183rd Calvary Bravo Troop, Suffolk,VA

Served as network operations and manager for Bravo Troop. Operated and maintained all active directory users for 2nd 183 Calvary. Managed helpdesk personnel during pre-mobilization. Operated Joint Network Node during pre-mobilization. Operated and maintained Battalion Command Post Node during all pre-mobilization.

October 2007-March 2011

Network Manager for Charlie Company. Served as assistant Satellite Communications Operator. State activated during Hurricane Katrina, Tropical Storm Gaston, and winter storm of 2009. Activated to support State Emergency Management Agency operations. Earned certification at 25B School, Fort Gordon, Ga., after five months of intense Network Systems training.

November 1999-July 2003

Second Class Petty Officer • U.S. Navy Norfolk Naval Station

Promoted from E1 to E5 while serving aboard the Strike Destroyer U.S.S. Deyo (DD989). As operational specialist duties included gathering and disseminating operational and combat information throughout the ship and battle group. Deployed twice, including a wartime deployment to the Red Sea and Persian Gulf to support combat operations and maritime security during Operation Enduring Freedom and Operation Iraqi Freedom.

Awards

Navy and Marine Corp. Achievement Medal

Good Conduct Medal

Flag Letter of Accommodation (Iraqi Freedom)

National Defense Service Medal

Sea Service Deployment Ribbon (2)

GWOT Medal

GWOT Expedition Medal

Army Commendation Medal

Army Service Medal



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