Project Management Business Process
Resume:
AP
ADEDOJA
OLAMIDE
POPOOLA
olamide.popoola@gm
ail.com
https://www.linkedin.c
om/in/olamide-popool
a-a6b70a2a/
SUMMARY
Detail-oriented Business Analyst with nine years of experience conducting analysis and research to come up with solutions to common business problems with pragmatic experience in Project management, Business Analysis and Business Process Management
(process analysis, design and re-engineering), Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques. A strong believer in teaming together and collaborating for excellence and consistently aiming to improve business efficiency and also achieving business result which in turn improve ROI for the organization SKILLS
● Business Analysis
● Product Management
● Business Process Management
● Business Strategy &Development
● Management and Business Reporting
● Quality Management
● Technical Writing
● Gap Analysis
● Requirements Gathering
● KPI Tracking
EXPERIENCE
Wakanow.com Limited/ Oct 2016 to Feb 2020
Lagos, Nigeria
ProductManager
● Develop and gather business requirements and break themdownintorelevant, accurate and detailed functional requirements and user stories
● Coordinate technical designmeetingsbetweenarchitectsanddeveloperstohelp gather and document their technical solutions to the business problems for which you are defining requirements
● Development of project framework, Project quality assurance, Project evaluation, document control, and project monitoring to deliveryusingAgile framework
● Manage projects and products ensuring that products meet clients' requirements using Agile framework
● Coordinate andManagebackloggroomingsessionstohelpdefinenew functionality, enhancement requests and software fixes, as well as to answer questions from software developers, architects, and QA analysts so they can accurately estimate
● Analyze software requirements and define systemparametersandspecifications
● Track systemdevelopmentprojectsandguidetherectificationoffaults
● Ensure technical integrity of designs in accordance with the client's requirements
● Provide documentations on all certified applications
● Provide technical support to product implementation and support personnel
● Provide technical sales support to the sales force
● Delivered timely support by tracking issues and communicating resolutions to end users.
● Redesigned processes to maximize benefits and quantifiable improvement in business metrics and illustrate roadmaps to future projects.
● Identified needs of customers promptly and efficiently.
● Created and designed business intelligence databases, spreadsheets or outputs. DealDey Limited/ Apr 2015 to Feb 2016
Lagos, Nigeria
SeniorBusinessAnalyst
● Implement the standardization of e-commerce processes through the use of best in class business process modeling frameworks
● Monitor and execute evolution of business process through the process maturity cycle to achieve improved customer experience
● Implement improvement initiatives & collaborating with user departments on the implementation and deployment of processes
● Facilitate designing and implementing various process knowledge management program in line with e-commerce best standard
● Champion continuous application of standard systems and tools inmanaging projects and processes
● Administer &maintain the business process management tool and provide periodic report for measuring progress
● Implement and support business analysis for projects by implementing the model of eliciting, analyzing, documenting, modeling and validating business requirements
● Facilitate risk analysis; develop recommendations and benchmark with industry standards
● Continuous improvement of the project management framework by documenting and updating the project processes based on recommendations fromprocess review exercises.
● Determined opportunities to improve workflow by adding andmodifying processes, revamping use cases for each initiative and creating new components for each functional area.
● Prioritized day-to-day delivery functions to promote sustained growth within the digital andmobiletechnologydivision.
● Developed understanding of customer workflows to deliver precise recommendations for challenging problems.
● Kept track of simultaneous project milestones using tactical approaches, established practices and strategic plans focused on production, schedule and budget objectives.
● Delivered timely support by tracking issues and communicating resolutions to end users.
● Managed projects and servedas primary liaison between client andmultiple internal groups to clarifygoals andmeetstandardsanddeadlines.
● Redesigned processes to maximize benefits and quantifiable improvement in business metrics and illustrate roadmaps to future projects.
● Monitored competitive landscape to develop knowledge of prevailing trends, financials and operating drivers across multiple industry segments. 9 Mobile Telecommunication Services/ Feb 2010 to Sept 2015 Lagos, Nigeria
Business Analyst
● Process Design & Implementation
● Implement the standardization of processes through the use of best in class business process modeling frameworks
● Monitor and execute evolution of business process through the process maturity cycle to achieve improved customer experience
● Implement change through a process model that highlights effective stakeholder alignment/relationship and interdependency management
● Implement business performance improvement by creating a structure to proactively identifyprocesses that will support achievement of operational excellence
● Implement improvement initiatives & collaborating with user departments on the implementation and deployment of processes
● Design and recommend programs for continuous process knowledge awareness to improve quality across the organization
●
● Implement service level agreements between two or more stakeholders, internal and external
● Proactively challenge the performance of current systems and processes and support the provision and implementation of solutions to end-to-end processes and key project processes
● Facilitate designing and implementing various process knowledge management program in line with industrybest standard
● Champion continuous application of standard systems and tools inmanaging processes
● Implement and support business analysis for projects by implementing the model of eliciting, analyzing, documenting, modeling and validating business requirements
● Drive business process review and conformance
● Drive adherence of process standardization across the organization to achieve conformity
● Process Quality & Conformance Check
● Revalidation of existing Processes
● Administer &maintain the business process management tool and provide periodic report for measuring progress
● Tracking of KPI Status
● Automation, development andmaintenanceofProcessTracker
● Process Governance & Reporting
● Support the enhancement of the organization's project management to maturity by facilitating project management training sessions for project stakeholders
● Performqualityassuranceofprojectsbyreviewingauditstoensureconformance to approved enterprise project management processes and framework.
● Development of project framework, Project quality assurance, Project evaluation, document control, and project monitoring to delivery
● Project:
● Order to deliveryproject ( Mobile number portability
● Roaming Project
● Customer Relationship Management.
● Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
● Replenished office supplies, placing new orders for restocking to maintain inventory.
EDUCATIONANDTRAINING
B.Engr Metallurgical: Materials Engineering
Federal University of Technology Akure
Ondo State
Associate Certificate in Business Analysis
GeorgeWashingtonUniversity
Project Management Professional (PMP)
Training certification Best in you competency Training REFERENCES
REFEREES: Available on request
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