Victoria Bost
Lake City, PA *****
ad19gv@r.postjobfree.com
I am a loyal and trustworthy employee who can work alone or as part of a team. I am a quick to learn and willing to adapt to any job. I am a competent, loyal, hard working employee with the ability to achieve tasks when working alone or as part of a team. I am punctual with an excellent attendance record.
Authorized to work in the US for any employer
Work Experience
Customer Service Associate/Cashier
Sheetz - Girard, PA
August 2022 to May 2023
Customer Service Associate/Cashier
• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
• Resolves customer issues and answers questions.
• Bags purchases if needed.
• Processes return transactions.
• Discounts purchases by redeeming coupons.
• Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.
• Greets shoppers, answers questions, and helps them find products.
• Learns about new products quickly and makes recommendations.
• Unloads daily deliveries and organizes the stock room.
• Stocks shelves and displays according to the planogram.
• Makes sure that all products are fresh and within the expiration date.
• Cleans and sanitizes assigned area, including sweeping, mopping, and dusting.
• Follows written and verbal instructions from managers.
• Assists with other departments as needed,
Cashier and Customer Service Manager
Warehouse Sale, SMJ International, LLC - Girard, PA July 2017 to March 2022
• Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.
• Accomplishes customer service human resource objectives by training, and coaching employees.
• Manages customer service staff, communicates job expectations, and
• Implements production, productivity, quality, and customer-service standards.
• Contributes customer service information and recommendations to strategic plans and reviews.
• Enforces company policies and procedures.
• Determines customer service requirements by maintaining contact with customers and visiting operational environments,
Education
High school diploma
Central High School - Erie, PA
September 1996 to June 1999
Skills
• Merchandising
• Human Resources
• Food Service
• Store Management Experience
• Sales
• Retail Sales
• Cash Handling
• Cashiering
• Retail Management
• Freight Experience
• Employee Orientation
• Pricing
• POS
• Sales Management