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Customer Service Associate

Location:
Beji, West Java, 16423, Indonesia
Posted:
December 27, 2023

Contact this candidate

Resume:

Victoria Bost

Lake City, PA *****

ad19gv@r.postjobfree.com

+1-814-***-****

I am a loyal and trustworthy employee who can work alone or as part of a team. I am a quick to learn and willing to adapt to any job. I am a competent, loyal, hard working employee with the ability to achieve tasks when working alone or as part of a team. I am punctual with an excellent attendance record.

Authorized to work in the US for any employer

Work Experience

Customer Service Associate/Cashier

Sheetz - Girard, PA

August 2022 to May 2023

Customer Service Associate/Cashier

• Provides a positive customer experience with fair, friendly, and courteous service.

• Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.

• Resolves customer issues and answers questions.

• Bags purchases if needed.

• Processes return transactions.

• Discounts purchases by redeeming coupons.

• Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.

• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

• Contributes to team effort by accomplishing related results as needed.

• Greets shoppers, answers questions, and helps them find products.

• Learns about new products quickly and makes recommendations.

• Unloads daily deliveries and organizes the stock room.

• Stocks shelves and displays according to the planogram.

• Makes sure that all products are fresh and within the expiration date.

• Cleans and sanitizes assigned area, including sweeping, mopping, and dusting.

• Follows written and verbal instructions from managers.

• Assists with other departments as needed,

Cashier and Customer Service Manager

Warehouse Sale, SMJ International, LLC - Girard, PA July 2017 to March 2022

• Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.

• Accomplishes customer service human resource objectives by training, and coaching employees.

• Manages customer service staff, communicates job expectations, and

• Implements production, productivity, quality, and customer-service standards.

• Contributes customer service information and recommendations to strategic plans and reviews.

• Enforces company policies and procedures.

• Determines customer service requirements by maintaining contact with customers and visiting operational environments,

Education

High school diploma

Central High School - Erie, PA

September 1996 to June 1999

Skills

• Merchandising

• Human Resources

• Food Service

• Store Management Experience

• Sales

• Retail Sales

• Cash Handling

• Cashiering

• Retail Management

• Freight Experience

• Employee Orientation

• Pricing

• POS

• Sales Management



Contact this candidate