MARY OLUBUKOLA ADEBANJO

*, **** ******, ***** ********, Ikorodu Road, Lagos.

Phone: +234 (0-703*******, Email: ad19gf@r.postjobfree.com, ad19gf@r.postjobfree.com

SUMMARY

A modest, polite, industrious, resilient and inventive person, who is result driven and accord optimal solution to every issue or problem. I have charisma for bringing to bear and entrusted responsibility, with little or no supervision and notable personality which foster cohesion among teammates.

EXPERIENCE

Okash Nigeria 2020- Till date

Customer Service Representative

Responding promptly to Customers inquiries.

Communicating with customers through allotted channels.

Acknowledging and resolving customer complaints.

Providing feedback on the efficiency of the customer service process.

Ensuring customer satisfaction and provide customer support.

Answer to Customers enquiries, complains and escalate issues.

Update customers records.

Manage large amount of incoming calls.

Fs Catering Service 2019

Cashier/Supervisor

Supervision and control of production.

Handling of cash and perform daily bank deposit.

Monitored bakery inventory.

Taking orders and answering customer’s enquiries.

Super Saver Supermarket, Ketu, Lagos 2016 – 2019

Secretary / Accountant

Greet visitors and direct them to the appropriate department or individuals.

Maintain general company record systems to uphold accurate files.

Performing administrative tasks, including filing and photocopying.

Helping the new employees and suppliers to find their way around.

Receiving and Management of Inventory.

End of day till management.

Payroll Management.

Development of Customer Service procedure and Policy.

Petty cash administration.

Bank Activities.

Jesus Provider Enterprises, Balogun, Lagos 2012 - 2015

Account Officer

Collection of daily contribution from clients.

Balancing of client’s records.

Banking Activities.

Treasury management.

Mandilas Enterprises Limited 2010 - 2012

Accountant

Receipts and management inventory.

Banking Activities.

Client Invoicing.

King Kiddies Nursery and Primary School 2010 - 2012

Subject Teacher

Development of course outlines for specific courses.

Class supervision and control.

Development of specialized Educational Programme for students on self-development and entrepreneurship.

EDUCATION

Higher National Diploma (HND) Banking and Finance 2012 - 2015

Lagos State Polytechnic

National Diploma (ND) Banking and Finance 2007 - 2010

Lagos State Polytechnic

Senior School Certificate 2000 – 2006

The Achievers Comprehensive High School, Oyo State

SKILLS AND EXPERTISE

Time Management.

Project Management.

Problem Solving and Critical Thinking Capacity.

Emotional Intelligence.

Team Work and Team Leadership.

Microsoft Office Tool

Presentation Skills.

Organisation and Administrative Skills.

Multitasking.

Communication Skills.

Excellent Client Relationship.

BIO DATA

Nationality: Nigeria

State of Origin: Ogun

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