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High School Customer Service

Location:
New York, NY
Posted:
December 27, 2023

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Resume:

AYESHA SIDDEQA

*** * ******* ***

Lindenhurst, NY 11757

Phone# 631-***-****

Email: ad19g6@r.postjobfree.com

OBJECTIVE: To obtain a challenging Billing & coding Specialist position within a company where I can utilize my experience, skills and education to be part of the company’s success. EDUCATION:

2010-2012 ASA College New York, NY

Associate Degree in Business Administration and Accounting 2008-2010 York College, CUNY Queens, NY

2004-2008

Business Administration and Accounting some college credits Franklin K. Lane High School

High School Diploma

Queens, NY

SKILLS AND QUALIFICATIONS:

Proficient in eClinicalworks, Viewpoint, medical data programs, and spreadsheets

knowledge of CPT, HCC, ICD-9, ICD-10 coding and medical terminology

Proficiency in QuickBooks and Peachtree

Knowledge of Payroll, A/P, A/R, G/L, and Taxation Applications

MS Office for Windows 2010/XP; Word, Excel, Access, and PowerPoint

Excellent Interpersonal, communication, and customer service skills

Team Player with the ability to make decisions

Honest, Highly accountable, Exceptional Work Ethic

Type 45 wpm

Fluent in English & Bengali; Conversational level in Hindi &Urdu EXPERIENCE:

Sep 3 - Jan 31, 2023 Wipro Limited

Remote Enrollment Specialist - Medicare

(Anthem) Elevance Health

Reviewed applications and determine member eligibility using CMS (MARx.) for enrollment purpose.

Solving problems in the queues using DLP and jobs Aids.

Processing enrollments applications received on a daily basis.

Reconcile member data in enrollment systems as required.

Working knowledge of medicare enrollment guidelines and regulations.

Attention to details when processing medicare applications.

Ability to make decisions for medicare applications approvals based on company and medicare guidelines.

March 2013- June

2019

New Life Medical Service, PC

Medical Billing & Coding Specialist

Queens, NY

Posted all payments to patients and insurance companies accurately including both paper (EOB) and electronic remittances.

Submitting corrected claims manually or electronically by HCFA CMS 1500 form & submit inpatient, outpatient Medicaid claims though ePaces (Medicaid website).

Checked claims batches & work denials from Emdeon(clearing house)

Accesses multiple payer websites for claims status, eligibility, and benefits, utilizing ePaces.

Maintains knowledge of payer specific requirements for billing, coding, claims resubmission, claim appeals, and claim resolution.

Answered the telephone scheduled patient appointments and responds to all billing questions in a timely and efficient manner.

Post credit and debit adjustments to the patient's account

Handling & calling multiple payer to follow up on unpaid claims.

Correct set up of patient billing, follow-up and resolve of billing issues.

Obtained authorization for Prenatal Care, OB & GYN sonograms. Jun 2012-

Sep2012

Sunshine Realty Management New York, NY

Assistant Bookkeeper (Extern)

Maintained financial records and books.

Created electronic spreadsheets for bookkeeping procedures.

Prepared payroll and made ledger entries.

Performed data entry operations utilizing QuickBooks software Jun 2012-

Oct2012

NCSPlus Incorporated New York, NY

Administrative Assistant

Processed electronic payments vouchers and handled account are payable.

Answered telephone calls and recorded accurate messages.

Performed general administrative duties such as filing, photocopying and faxing. Feb 2011-

Sep2012

ASA College New York, NY

Administrative Assistant (Work Study)

Performed data entry, tracking and reporting of information as needed.

Distributed payroll check and Record professor attendance.

Handled receptionist duties, greeting students and referring them to appropriate staff Members, answering the phone, routing calls, and taking messages.

Ordered and receive supplies as requested

Feb 2012-Jun2012 Champion Learning Center New York, NY Tutor-Student (Part Time)

Helped students succeed in school thought developing reading, writing, and math skills

Assisted students help with homework and prepare for quizzes and exams. REFERENCES: Available Upon Request



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