Amie L.W. Gohlike, SHRM-SCP

Marshall, MI ***** 419-***-**** cell ad19fp@r.postjobfree.com

www.linkedin.com/in/amie-lw-gohlike-395a644a

PROFESSIONAL OBJECTIVE

Determined to utilize extensive human resources, operational, strategic, financial, change, crisis management, customer service and process improvement experience in a HR leadership position within an organization that seeks to be the employer of choice in their respective market.

PROFESSIONAL SUMMARY

Human Resource Director with 28 years of operational and strategic management experience as both an executive director and human resource professional. Possess Bachelor of Science in Business Administration, Master Certificate in Human Resource Management and SHRM-SCP certification. Enrolled in an MBA program. Strives to positively contribute to the organization’s bottom line by providing excellent outcomes, while treating others as valued customers, through the use of comprehensive HR programming and extensive business management skills. Displays a thorough understanding of human resources management. Committed to the principles of Six Sigma; seeking continuous improvement of processes and elimination of defects. Experience includes assignment to positions where finance and accounting acumen, problem solving, assertiveness, sociability, business strategy, decision making, coaching, leadership and endurance are critical for success. Willingly seeks new opportunities for growth and improvement.

MANAGEMENT SKILL SET

●Handles complex tasks with relative efficiency; motivated to solve problems.

●Accurately analyzes written and verbal data.

●Proficient with Microsoft Office Products including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, MS Outlook, and other various computer programs; easily learns new Systems Applications & Products.

●Exceptional research, documentation, verbal communication, written communication, calendar management, and event planning skills.

●Negotiates contracts for the organization that produce favorable financial outcomes.

●Extensive experience with budget creation, budget review and management.

●Calmly acts with a sense of urgency, even under pressure. Prioritizing and considering organizational needs and potential outcomes. Excellent Time Management Skills.

●Properly takes charge of people and situations; leading to ensure progress and stability.

●Motivated by assignments that require contact with people.

●Exceptional staff supervision, talent management, and succession planning skills.

●Interpersonal style that results in productive work relationships with difficult individuals.

●Extensive experience in management and compliance with organizational accreditation and credentialing organizations: JACHO, NCQA, HRSA, CMS, ODH, ISO 9001 (DNV-GL)

HUMAN RESOURCE MANAGEMENT SKILL SETS

Credentialing and Privileging

●Ensures appropriate credentialing and privileging of all professional and licensed staff.

●Develops and revises organizational Credentialing and Privileging policy and maintains processes to comply with HRSA and industry Standards.

Employee Benefits Programs

●Designs, implements, and maintains quality, cost-effective employee benefits programs in single and multi-location organizations for organizations with 150 – 1800 employees.

●Policy management and administration experience includes: 403(b), 457(b) and defined pension retirement programs, purchased and self-insured employee health insurance, dental insurance, vision insurance, employee life insurance.

●Experience working with ADP Workforce Now, PeopleSoft, Benefit Focus and Business Solver benefits administration software to ensure the accuracy of employee benefits enrollment.

Employee Compensation Programs

●Develops and maintains programs that comply with associated legislation.

●Extensive experience conducting pay surveys.

●Utilization of ADP Workforce Now, Paychex Flex, Payday, and Church Windows software.

●Implemented ADP Workforce Now HRIS System with Payroll, Time/Attendance & HR Modules, Oracle Fusion HRIS Program and Paychex Flex Time Management System.

Employee and Labor Relations

●Plans, organizes, directs, controls and coordinates all employee relations activities in union and non-union environments.

●History of successful collective bargaining and contract negotiations with SEIU union, utilizing the Mediation Process. Effectively prepared organization and managed Picketing, Strike and Lockout while maintaining effective facility operations.

●Administers Employee Satisfaction Surveys and manages Employee Grievance processes.

●Defends organizations against EEOC claims with 100% success.

Employment Related Legislation

●Knowledgeable of and maintains legal compliance with all employment related regulation and legislation: EEO, ACA, ADA, Family Lead (FMLA), FLSA, HIPAA, and Affirmative Action.

●Compilation, preparation, distribution and submission of annual ACA reporting.

●Ensures annual 5500 reporting requirements are met for Employee Benefits programs.

Records Management

●Maintains records and compiles statistical reports and data analytics concerning personnel-related data such as hires, transfers, turnovers, performance reviews, and absenteeism rates.

Strategic Management

●Develops and utilizes short and long-range plans in both single and multi-location organizations; consulting with other professionals to ensure comprehensive strategies.

●Organizational Design experience includes Diversity and Inclusion and Mergers and Acquisitions strategies

Risk Management

●Proactively manages risk management programs at multiple locations to limit organizational exposure to fraud, loss of business, lawsuits and maintained regulatory compliance.

●Investigation of and management of workers compensation program and individual claims.

Training and Development

●Utilizes ADDIE model to design, develop, and execute training & development programs.

●Designs and conducts comprehensive new employee onboarding and orientation programs.

●Designs and administers performance management tools, programs and policies.

Workforce Planning

●Workforce planning for high and low turnover positions; utilizing both skilled and unskilled workers using traditional and social media strategy such as LinkedIn, Facebook and Twitter

●Experience working with J1 and H1b Visa candidates.

LICENSES, AWARDS & CERTIFICATES

●Senior Professional in HR (SPHR) & SHRM Senior Certified Professional (SHRM-SCP)

●Six Sigma Green Belt Certificate

●Ohio KEPRO- Biggest Overall Improvement Award for 2004-2006.

●2004 People’s Choice Award in Retirement Facility Category

●Star Award – Neighborhood Health Association 2012

●Certificate in Customer Service – Disney Institute

●Ohio Life, Health and Annuities License – Insurance Sales 2004 - 2011

EMPLOYMENT

Jul 2023 – Dec 2023

Prairie Farms Battle Creek, MI

HR Manager - Michigan

Job Duties Short-term assignment to multi-site food manufacturer and supporting distribution centers. Made significant improvements to state-wide payroll processes for hourly and union hourly and commission based employees. Successful recruitment and onboarding of two engineer degreed operations managers and revision of statewide attendance, vacation and sick leave policies.

Oct 2022 – May 2023

Toledo Zoo & Aquarium Toledo, OH

Director of Talent & Total Rewards

Job Duties include development annual organizational recruitment plan. Full cycle recruitment; oversee all recruitment and onboarding functions and staff. Improve recruitment, onboarding and benefits administration processes and develop corresponding Standard Operating Procedures. Manage the annual benefits enrollment process and work with carriers to establish links between the HR and Payroll processing modules and the benefits enrollment program.

Oct 2021 – August 2022

Jon Frankel Dentistry and Frankel & Puhl Dentistry Toledo & Maumee, OH

Human Resources Director

Job Duties include development of the “Best Employee Experience” process based on core values. Implementation of Paychex Timekeeping and manage payroll process. Processes Doctor and Team Lead Bonuses. Development of Onboarding Process. Development of tools for the effective communication of personnel changes. Manage the 401k retirement program. Recruitment of skilled, technical and unskilled staff members. Developed relationship with Owens Dental Hygiene program. Education of staff members on ESOP, and their role in company ownership. Implementation of new employee benefits to include voluntary vision, life and EAP.

Oct 2017 – Oct 2021

St. Luke’s Hospital dba McLaren St. Luke’s Maumee, OH

Benefits Specialist

Job Duties include the administration and management of employee benefits and retirement programs for multi-organization, multi-site hospital corporation. Benefits programs include self-funded and/or fully funded medical, dental, vision, life, STD/LTD, employee wellness, 403(b) retirement and frozen pension plans. Responsibilities included ACA reporting, 5500 reporting responsibilities related to data collection and collaboration with auditors. Responsible for benefits enrollment for all benefit eligible employees for open enrollment, initial eligibility and significant life events. Resolution of benefits issues for 1500 employees.

Nov 2011 – Nov 2017

Neighborhood Health Association Toledo, OH

Director of Human Resources

Job Duties included but not limited to planning, leading, directing, developing, and coordinating the policies, activities, and staff of the Human Resource (HR) department, ensured legal compliance and implementation of the organizations mission and talent strategy for multi-site, FQHC organization with additional responsibilities for professional credentialing, FTCA Grant management and Executive Management Team membership. Created and administered organizational Customer Service Program. Revised, administered and managed the organizational credentialling program to comply with HRSA and FTCA guidelines.

Nov 2011 – Aug 2013

Elder Beerman Sandusky, OH

Customer Service and Sales Associate

Job duties included driving and meeting sales objectives and assisting customers by helping them select products. Sales objectives met through engagement of customers, suggestive selling, and sharing product knowledge.

Jun 2008 – June 2009

Edgewood Manor Nursing Center Port Clinton, OH

Executive Director/Administrator

Job Duties: Plan and direct operations of the skilled nursing facility based on policies established by the owner. 24/7 responsibility for all aspects of care provided to residents and for the skilled nursing facility’s environmental functioning. Direct the hiring and training of employees. Direct the activities of the medical, nursing, technical, clerical, laundry, housekeeping, maintenance, social service, activity, and volunteer staff. Maintain and develop standards, policies, programs, and operating procedures which comply with federal and state regulations. Administer budgets and service rates. Prepare official reports for the skilled nursing facility’s ownership and state and federal agencies. Attend meetings with staff, families, referral sources and corporate offices and ODH. Interview families of persons seeking admittance to the skilled nursing facility.

EDUCATION

●MBA Program – Current Bowling Green Ohio

Bowling Green State University

●Masters Certificate in Human Resources Management Villanova, PA

Villanova University

●Bachelor Degree in Business Administration (BSBA), Bowling Green, OH

Bowling Green State University

ACTIVITIES/ORGANIZATIONS

●Society for Human Resource Management (SHRM) Member

●Firelands College Advisory Board- BGSU Past President

●Port Clinton Women’s Club Member, Past President

●LEADS Erie County Past Board Member

●Soldiers Angels Volunteer

●American Red Cross Platelet Donor

Contact this candidate