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Business Development Account Management

Location:
Arlington, TX
Posted:
December 27, 2023

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Resume:

ZACHARY SANDOVAL

LAS COLINAS, TX *****469-***-****• ad19cj@r.postjobfree.com

ASTUTE & SEASONED ACCOUNT MANAGER

PROJECT MANAGEMENT • STRATEGIC PLANNING & EXECUTION • SALES & MARKETING Expertise in leading the implementation of operational effectiveness and accomplishing sales and business solutions Multifaceted visionary leader and growth-focused entrepreneur steering profitability through strategic planning and overall account management with repeated success generating company-leading key accounts. Hands-on strategist with an excellent background in account management, stakeholder engagement, leadership, and exceeding client expectations from initial contract through post-sales follow-up. Skilled in negotiating partnerships and alliances with a keen ability to forecast industry trends and capture opportunities. Drives optimal business development through streamlining processes, preparation for changing trends in the marketplace, increased profitability, and improvement of customer awareness, communication, satisfaction, and loyalty. Accomplished career track record throughout the industry for cultivating long term relationships, strategic partnerships, alliances, and sponsorships that yields overwhelming returns by elevating the company's presence to gain the attention of key decision-makers.

Operational Management: Creative, multi-disciplinary, and analytical thinker with the ability to create dependable financial models, forecasting predictions, and competitive analysis to deliver innovative and cutting-edge solutions. Accomplished in managing assigned region's pipeline through account targeting, prioritization, lead generation, prospecting, closing, strategic planning, and forecasting. Proficient in using MS Office, Multiple POS systems, Oracle, and multiple sales CRM applications.

Team Support: Astute in identifying operational requirements, creating action/implementation plans, and effective training and coaching cross-functional teams to achieve objectives. Possess solid sales and account management background in driving optimal business development through streamlining processes, preparation for changing trends in the marketplace, increased profitability, and improved customer awareness, communication, satisfaction, and loyalty. Signature Strengths:

Retail Management Competition & Trend Analysis B2B & Operations Planning Strategic & Tactical Execution Territory Management/Expansion Product Knowledge Business Development Cold Calling Continuous Process Improvement

Leads Generation & Prospecting Complex Negotiations & Contract Agreements Account Management Client Relationship Building Budgeting & Cost Control Customer Management ROI & Revenue Growth Networking PROFESSIONAL EXPERIENCE

Paycom July 2020 – April 2023

Senior Paycom Special/Account Executive.

Overview: Responsible for providing world-class service and support to clients and the PSD department. The role accomplishes this by servicing incoming client calls for service, making proactive calls to customers based on customer retention strategies, and to ensure all payrolls have been processed for your respective clients. This role will also be responsible for holding supporting operations depts. accountable to deliver resolution to issues timely in order to best service our customers providing accurate and timely support to the Paycom Service and operations departments.

Notable Achievements:

• Championed the process of establishing and integrating partner programs, rebates, marketing co-ops, demo programs, spiff programs,, etc

• Participated and Created programs to help improve new employee training, retention and mental health

• Modernized capabilities within the organization by establishing, operating, and implementing prospecting and business development campaigns to generate a new pipeline through meeting and exceeding opened business targets.

Kwikboost (a division of Ebsco industries) Mar 2020 – April 2021 Channel Sales Account Executive.

Overview: Brought in by management to drive high sales of commercial charging equipment to hospitals, SLED, and commercial end-users both as a capital equipment purchase (in client/patient-facing areas) and for enterprise/commercial use which involves staff only facing areas. Leveraged knowledge of the equipment designed to enables facilities to store, re- charge, and manage/track devices through a cloud-based software platform. Notable Achievements:

• Launched new initiative for steering both individual and channel department sales growth and quota while coordinating the professional sales team and marketing representatives to perform against collective team goal and key account quotas.

Premium Retail Services - Carrollton, TX Sept 2019 – Mar 2020 Territory Sales Manager

Overview: Recruited to provide oversight for sales and operations, multi-unit management, recruitment, training/coaching, as well as forged solid relationships with on-site management and department personnel while drafting reports on Sales and Operations.

Notable Achievements:

• Piloted the process of driving optimal sales performance to attain the top 10% rank within the company.

• Masterminded efforts focused on hiring highly qualified candidates and talent to maximize sales growth across the assigned territory.

• Played an instrumental role in steering continuous process improvements for sales, operations, and rapport building with on-site staff within the assigned department. Sprint – Las Colinas, TX Sept 2011 – Sept 2019

Retail Store Manager

Overview: Tasked with handling functions encompassing sales and operations, coaching/training, as well as the development of store staff, daily paperwork and reporting, hiring, inventory control, and merchandising. Modernized capabilities within the organization by delivering exceptional customer service, which resulted in appropriate client surveys. Notable Achievements:

• Turned around poor performance of the 2 stores and enhanced staff competence level to attain ranking across the region by facilitating quality coaching/training, performance gap analysis, and process improvements.

• Earned management’s recognition and rewards for Top District/Region Performance in Sales, Service and Repair, and customer service.

• Impacted driving force behind the drastic percentage increase of tablet sales in the Company. Previous Work Experience:

T-Mobile - Southlake, TX Retail Training Store Manager Sept 2001 – Sept 2011 EDUCATION & CERTIFICATION

Tarrant County Community College - Hurst, TX, 2009 – 2010 HONORS & AWARDS

Sprint Presidents Club for Top Sales Manager in the Region 2018 and 2019 Sprint Pinnacle Award for Top Sales Manager in the Country in 2013 and 2014 T-Mobile Winners Circle Award 2009

Received ' Top Store Performance ' award in Q1 and Q2 2007 Received ' Top Store Performance ' award in Q1 and Q3 2008



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