Azadeh Shakiba

**** ******** *******, **** ***, Bethesda, Maryland 20817 ad19ca@r.postjobfree.com 650-***-**** Professional

Summary

Experienced professional with strong communication and computer skills, dedicated to fostering customer engagement through a positive attitude and a welcoming demeanor. Career background as Water Engineer and Store Supervisor with prestigious bank. Consistently honest with commitment to excellence. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales target. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Areas of Expertise:

Bank teller, Bank teller Supervisor, Store Supervisor, Water transport, irrigation systems, Hydraulic, Surface Hydrology, general and specialized computer software packages. Core Competencies:

Engineering as well as excellent communication and time management skills. Handles task with accuracy and efficiency.

Water supply systems design:

- Hydraulic systems (open channels, drains, pipelines)

- Under pressure irrigation systems (sprinkler, drip) Surface water hydrology

- Drainage systems for agricultural purposes

- Water transport and distribution networks

Education

University of The District of Columbia Fall 2018-Spring 2021 Master of Water, Environmental, and Civil Engineering Advisor: Dr. Pradeep Behera, P.E., DWRE, Professor of Civil Engineering, Chair, Department of Civil Engineering

Master’s Degree Project:

Risk of storm water infrastructure based on climate change. Analyzed risks primarily based on framework for evaluating urban water infrastructure and the risks of failure that can be caused through climate change by combining local and scientific knowledge.

University of Tehran Fall 1996-Spring 2000

Bachelor of Sciences, Water Engineering

Professional

Experience

TD Bank – Tenleytown, DC

Store Supervisor - NMLS # 2499356 March 2022- Present

- Supervise day to day team activities to ensure operational experience and compliance with policies and procedures to mitigate risk and protect the Bank and Customers.

- Leads and supports a team of service colleagues in achievement of a positive customer and colleague experience and provides day-to-day team leadership, work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining operational compliance in store cash controls and procedures as well as regulatory guidelines.

- Leads all activities related to the Teller line and platform side from Operations to sales and servicing, including Teller and platform side Coaching and performing effective lobby leadership Responsible for Vault Management, including the auditing, reporting, and balancing of the Store Currency and transactions.

- Managed the Store currency levels, tracks currency shipments and deliveries.

- Managed branch inventory, including supplies and security equipment, to ensure availability and functionality, reducing downtime and operational disruptions.

- Proficient in notarizing a wide range of legal documents, ensuring compliance with DC state regulations and maintaining the highest standards of accuracy and confidentiality.

PNC Bank – Bethesda, MD March 2020 – March 20

Head Teller

- Managing the branch currency levels, tracking currency shipments and deliveries. Supervising a teller line that processes a variety of financial transactions, Assisting tellers with more complex tasks, approval exception, transactions. Bank Teller March 2018 - March 2020

- Processing standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, and correcting discrepancies.

- Earned first place in the Useful Ideas List for PNC Bank Branches across the USA. Yekom Consultant Engineering PJS – Tehran, Iran 2000-2002 Consultant

- Contacted surface water hydrology.

- Performed hydraulic design of downstream conveyance and water distribution network design.

- Designed of open channels, pipes and culverts as a part of water transport system.

- Design surface irrigation and pressurized irrigation networks, including (drip irrigation and sprinkler irrigation) four large scale agricultural projects.

- Participated in irrigation studies and field visits.

- Prepared contour maps of watershed survey projects using surface software.

- Conducted feasibility studies.

- Prepared maps, profiles and cross sections for water conveyance systems, including canals, drainage systems, and pipelines using Autodesk AutoCAD.

- Prepared technical notes and report drafts.

- Performed run off stimulation.

Skills Software Skills:

- Microsoft Office (MS Word, MS Excel)

- Microsoft Outlook

- Auto desk AutoCAD

- Surfer contouring software

- Elementary level in visual basic programming

- Specialized software packages such as SIRMOD (Surface Irrigation Simulation, Evaluation and Design)

Language Skills:

Fluent in English and Farsi

Citizenship United States of America

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