Robin J. Gafford

Houston, TX *****

832-***-****

ad19b3@r.postjobfree.com

OBJECTIVE

A Medical Assistant with twelve years’ experience in the medical industry seeking a position with a stable organization that enables me to utilize my experience, education, and training with the opportunity for upward mobility.

EDUCATION

The College of Healthcare Professions- Houston, TX 2020-2020

Medical Assistant Program

Lone Star College- Houston, TX 2017-2019

Certified Nursing Assistant

Houston Community College- Houston, TX 2010-2011

Undergraduate Program

●Eisenhower High School- Houston, TX Graduate 2004

High School Diploma

SKILLS

1.Charting & Pharmacology

2.Assist Physician with Exams Injections

3.(SQ, IM, ID, Gluteal)

4.Capillary Sticks ohhh or

Hc Chief Complaints & Medical Histories

5.Phlebotomy (Vacutainer, Syringe, Butterfly)

6.EHR (EPIC/MediSOFT)

7.Collection of Patient Co-pays

8.Calling in Prescription Refills

9.Answering Multi-Line Phones

10.Specimen Collection & Analysis

11.Minor Office Surgical Procedures

12.Patient/Family Communications

13.AED and EKG

14.Knowledge of OSHA & HIPAA

15.Vital Signs

16.Wound Care

17.Direct Patient Care

18.Various Lab Tests

19.Coding-CPT/ICD-10

20.Medical Terminology

21.Autoclave, Sterilization

Insurance Verification

WORK EXPERIENCE

Kelsy-Seybold –Houston, TX September 2020-January 2022

Medical Assistant

●Noting observations of patient behavior, including complaints, or physical symptoms to nurses.

● Set up medical equipment and assist with some medical procedures

●Recording vital signs, including blood pressure, pulse, temperature, height, weight, oxygen and respiration

Amerigroup –Houston, TX July 2006-Present

Certified Nursing Assistant

●Providing physical support for patients or residents with daily activities and personal hygiene, including serving meals, bathing, dressing, toileting, walking, standing or exercising.

●Examining patients to detect issues requiring medical care, including open wounds, bruises, and blood in urine.

●Participated with patient in leisure activities and transportation so that they can remain engaged in their communities

●Documents actions by completing forms, reports, logs, and records.

HCA - Houston, TX December 2014 – July 29, 2019

Certified Nursing Assistant

●Noting observations of patient behavior, including complaints, or physical symptoms to nurses.

●Distribute medication to patients as needed.

●Turning and repositioning bedridden patients

●Answering patient calls and determining how best to help them.

●Recording vital signs, including blood pressure, pulse, temperature, and respiration rate, oxygen

FMA Alliance – Houston, TX June 2011- April 2017

Collections Specialist

●Notify debtors of delinquent accounts by mail or telephone to arrange debt payoff.

●Monitor and update assigned accounts of collection efforts

●Correspond with insurance companies for claim payments.

Hospital Liaison

●Process patient statements, key data, post transactions, and verify accuracy of input to reports generated.

●Follow up on claims, monitor, unpaid claims, and resubmit claims as needed.

●Performed a variety of general clerical duties, including mail distribution, sending and receiving faxes, answering telephone calls, and relaying messages.

Accounting/Posting Technician

●Ensure strict confidentiality of financial records.

●Post and deposit insurance, client, and patient self-pay payments electronically.

●Document financial transactions by entering account information.

●Deposit cash payments to the bank.

ADESA Houston Car Auction- Houston, TX July 2006-August 2011

Office Assistant

●Interact with customers and visitors.

●Handle organization and clerical support tasks.

●Forwarding media to the appropriate department by distributing communications.

●Oversaw payment postings

Sweeties Home Healthcare-Houston, TX January 2000- January 2006

Administrative Assistant

●Supported operations by supervising staff, planning, organizing, and implementing administrative systems.

●Ensure that there is effective information flow and that resources are employed efficiency throughout the business.

●Managed filling, faxing, copying, sending receiving correspondence, answered phones, and other associate clerical duties.

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