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Customer Service Communication Skills

Location:
San Antonio, TX
Posted:
December 28, 2023

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Resume:

Cathy Carmona

*** *. *******, *** *******, TX *8212 210-***-**** ad199m@r.postjobfree.com

5GUCill

58%

Objective

To be part of a company that indulges professional growth that will allow me to fully utilize my communication, organizational, and problem solving skills.

Key Qualifications

Proven written and verbal communication skills Proven ability to organize personal work priorities

Demonstrated ability to work independently and as part of a team

Excellent organizational skills Excellent customer service orientation

Exceptional attention to detail with proven interpersonal skills

Demonstrated ability to remain self motivated at all times

• Able to manage stress timely and effectively

• Flexible in working hours

Work Experience

Cashier/Catering, La Madeline

May 2015 September 2019

Welcomed and attended to the needs of the customers including taking orders and serving

Operated the cash register and provided receipts and change to customers

Monitored the bakery inventory and added items to the display case as needed

Balanced register at the end of shifts

Assisted customers by providing information and answering questions

Design, create and submit menus for special events both large and small, and organize all items

needed for delivery and meal preparation Ensure that all menu items meet the expectation of the customer through advanced tastings and

practice runs

Organize and source all ingredients needed for every item on the menu for all events is prepared for the job

Finalize menu items and head counts before the event to guarantee your team • Transport food, tables and other items needed to serve food during an event to ensure that all catering jobs move smoothly and efficiently

Organize the serving of the food after it is prepared in order to keep guests from getting hungry or

too full all at once Assist with clean up after an event to guarantee that no items are left behind to leave a bad image for

the company • Manage other individuals, including caterers and servers, to keep the flow in the kitchen moving smoothly and to provide food to an event without problems

Cashier/Pastry Set Up, SAISD

June 2008 May 2015

Prepared breakfast, lunch, supper and snack food items as assigned per manager's staff rotation schedule

• Replenished food during serving time

Cleaned work area and equipment

Assisted manager in assuring that high sanitation standards were met

Demonstrated good customer service towards students, parents, school staff and co-workers

Worked cooperatively and safely with staff and co-workers

Cashier, La Madeline

March 2006 - June 2008

• Welcomed and attended to the needs of the customers including taking orders and serving

Operated the cash register and provided receipts and change to customers Monitored the bakery inventory and added items to the display case as needed

Balanced register at the end of shifts

• Assisted customers by providing information and answering questions

• Design, create and submit menus for special events both large and small, and organize all items

needed for delivery and meal preparation

• Ensure that all menu items meet the expectation of the customer through advanced tastings and

practice runs

• Organize and source all ingredients needed for every item on the menu for all events

Cook, Wood Bridge Estates Senior Living

February 2004 - March 2006

Prepared and cookedclient-specific meals as directed by dietitian

Handled and stored raw materials, cooked food and non-food supplies, properly

Ordered, restocked, and maintained inventories for kitchen supplies and equipments

Cleaned, sanitized, and organized kitchenarea, tools, and utensils

Controlled size of food portions and maintained quality of all food items

Interpreted and followed health department guidelines for food preparation and handling

Cashier, La Madeline

November 1999 - February 2004

• Welcomed and attended to the needs of the customers including taking orders and serving



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