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Truck Driver Customer Service

Location:
Detroit, MI
Salary:
1100 wkly
Posted:
December 28, 2023

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Resume:

KN KRISTI NEAL

ad1998@r.postjobfree.com 313-***-**** Decatur, ga 30032

PROFESSIONAL

SUMMARY

Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Hardworking employee enthusiastic about learning logistics field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem- solving abilities. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Diesel trucks and refrigerated and Dry Van trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 9 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 9+ years in logistics. Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time. Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS Commercial driving

GPS and route planning

Route logs

Logistics planning

Dry van specialist

Materials transport

Vehicle systems

Lift up to 50 pounds

Equipment operation

Defensive driver training

Class A Commercial Driver's

License

Tractor-trailer driving specialist

Vehicle inspections

WORK HISTORY Truck Driver MDB GLOBAL EXPRESS - Fort 01/2023 - CURRENT Lauderdale FL

Maintained daily, legible DOT log book and submitted corresponding documents.

Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Operated with safety and skill to avoid accidents and delays. Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Dropped and hooked trailers and changed configuration of equipment.

Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions. Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Maximized load safety by balancing, securing, and weighing products.

Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Verified contents of inventory loads against Bills of Lading. Monitored and managed fuel consumption and expenses for management reporting.

Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

Utilized GPS and other navigation tools to plan routes and stay on schedule.

Obtained necessary permits and licenses to operate various commercial vehicles legally.

Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules. Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.

Secured vehicle to tow truck and checked all attachments for safe operation.

Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Documented mileage, deliveries, pickups, customer issues and damages.

Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency. Maintained telephone and radio contact with supervisor to receive delivery instructions.

Completed preventive maintenance checks and basic repairs to vehicles.

Fastened chains, straps, covers, and binders to secure load during transit.

Inspected load security and checked for damages.

Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

Completed routine maintenance on truck to keep in working order. Inspected truck for defects and safe operating condition before, during and after trips.

Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity. Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.

Truck Driver Mc Express Trucking - Jonesboro Ar 07/2015 - 12/2022 Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions. Operated with safety and skill to avoid accidents and delays. Dropped and hooked trailers and changed configuration of equipment.

Verified contents of inventory loads against Bills of Lading. Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts. EDUCATION Detroit Central High 06/1991

Diploma : Basic Advance Study



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