Jollene Baez

ad197p@r.postjobfree.com

Pasadena, TX 77505

281-***-****

Professional Experience:

Office Manager- January 2023 – Current

Speed Technical Services, LLC – Baytown, Texas

• Managed company’s payables and receivables daily.

• Completed weekly payroll on all employees.

• Created monthly commission reports for sales and weekly bonus hours for salary employees.

• Preformed all hiring and termination responsibilities for the company.

• Populated all billing invoices and distributed to customers, along with all collection inquires.

• Ensured QB entries match all bank transactions.

• Composed weekly general journal entries.

• Collected, disturbed and managed all mail for the company along with all calls.

• Reported monthly Workmen’s comp hours.

• Managed all responsibilities with auto and health insurance for the company.

• Supplied and managed purchase orders from open to close.

• Arranged hotel and rental accommodations for out of town work.

• Worked with 2nd company, owned by the same owners, managing in-house transactions from one to the other.

Sales Support Associate- March 2022 – January 2023

MRC Global – La Porte, Texas

• Attended kick off meetings for new projects

• Created status reports and submitted required forms/documents to documentation personnel

• Review orders with TISR’s

• Submit modification, paint, etc. purchase orders

• Expedite all factory and buy out orders as well as transfers

• Ensure that all status reports are updated accordingly

• Inform sales/upper management with all issues with project

• Update customer on a regular/scheduled basis of project status

• Produce yearly/monthly/quarterly projections on all open orders

• Create and maintained project folders

• Scan and label all MTR’s

• Provide inspector with packing list and commercial invoices

• Schedule and monitored all third-party inspections

• Arranging pick-up and deliveries with carriers, as well as creating BOLs for shop/warehouse.

Service Representative IS/ Billing Specialist – November 2017- February 2022

Clean Harbors Industrial Service– La Porte, Texas

• Daily input for vendor invoices and their related files

• Upload of invoices/documents in customer billing systems and invoice portals – TRACK and other similar systems

• Collections - complete and submit short pay and credit rebill requests

• Monthly Accruals

• Reconcile accounts

• Organize documents systematically and maintain files and records for job cost accuracy

• Read and understand contracts, quotes and PO’s for accurate billing structure

•Special projects as requested by management

•Work directly with customers to obtain contractional information for the execution of projects

Branch Administrator - July 2016 – December 2016

(Hydrochem) Shell – Deer Park, Texas

• Collected and completed shift summaries for daily track input (labor and material)

• Cross reference all time sheets to Track system

• Inputted all allocations for daily labor charges

• Uploaded and attached material invoices into track system

• Emailed daily reports to operation managers at Shell

• Monitored purchase orders for funds and rejections

• Provided payroll with accurate hours

• Assisted AP and AR in resolution to aging reports

RtP Analyist/Buyer - April 2016 – June 2016

(ICON Consultants) Shell – Deer Park, Texas

• Created purchase orders/quotes for the acquisition of materials

• Provided transactional procurement support to Chemical Plant and/or Refinery locations in US Manufacturing

• Liaise with end-users to ensure that their needs are met in relation to ordering goods and services

• Ensured purchase requisitions are processed in a timely manner (right material, on time)

• Assisted requisitioners in submitting conforming requisitions

• Managed supplier relationships for successful execution of purchase orders

• Sourced and managed orders through to successful completion (including maximum use of existing contracts and compliance to Streamline RtP process)

• Provided Management Information on the performance of own team and suppliers

• Assisted Accounts Payables in the resolution of problems associated with invoices

• Ensured timely closure of blocked invoice issues, GR/IR reconciliation issues, and open purchase orders

• Worked closely with the team and other buying teams to identify standardization /efficiency opportunities

Sales Support - May 2015 – November 2015

MRC Global. – Galena Park, Texas

• Managed Document Control Process by receiving documents from manufacturers, coding properly and uploading/submitting to customers for approval

• Created status reports and submit required forms/documents to documentation personnel

• Managed all rejected documents for corrections and re- submittal

• Ordered, transferred, and pulled stock for assigned orders

• Tracked progress of all required documentation for each purchase order

• Established and maintained relevant files and processed incoming and outgoing mail

• Confirmed accuracy of purchases with vendors to include shipping, billing and customer support

• Maintained excellent rapport with all employees, vendors, and customers using written correspondence, proper

phone etiquette, and other effective interpersonal skills

Production Lead/Project Coordinator- August 2010 – January 2015

Lockwood Int. – Houston, Texas

• Attended kick off meetings for new projects

• Created status reports and submitted required forms/documents to documentation personnel

• Reviewed orders with production assistants

• Pulled, ordered buy out, and or transfer available material

• Approved and submitted modification, paint, etc. purchase orders

• Expedited all factory and buy out orders

• Ensured that all status reports are updated accordingly

• Informed sales/upper management with all issues with project

• Updated customer on a regular/scheduled basis of project status

• Produced yearly projections on all open orders

• Created and maintained project folders

• Scanned and labeled all MTR’s

• Provided inspector with packing list and commercial invoices

• Scheduled and monitored all third-party inspections

• Arranged pick-up and deliveries for material

Timekeeper - September 2009 – December 8, 2009

Brock Services at ExxonMobil – Baytown, Texas

• Entered and tracked all time for employees on NRD project daily

• Distributed all timesheets for signature

• Updated employee files

• Managed write-ups and employee absenteeism

• Assisted superintendents with daily paper work

• Created and submitted all overtime authorization forms

Materials Manager Assistant - August 2007 – September 2009

Hendee Enterprises Inc. – Houston, Texas

• Inputted all orders, scheduling, and modifications for Shipping, Receiving, Inventory, and Purchasing departments

• Entered all cost for material, labor, design, and overhead as well as closing orders - WIP

• Updated employee files

• Retrieved and posted packing slips – Inventory Controller

• Created spread sheets for my departments and all warehouse employees as needed - Excel

• Tracked/completed all minutes, injury forms, and agendas for the Safety Committee

COMPUTER SKILLS:

Advanced in Microsoft Office, Word, Excel, Access, Outlook, Power Point, and Works. I’ve worked in Protrak, MI Tool, SAP, Systems Plus, Infisy, WINWEB, TRACK/CDMS, Quick Books and many other company programs. I have experience in one touch calculator, multi faxing capabilities, designing spreadsheets in Excel, putting together Power Point presentations, business letters, ten key, scanning, and multi phone systems.

EDUCATION:

Deer Park High School, Class of 2000. Graduated one year early.

Student Council Secretary in High School

Texas Tech University, correspondence class – Government.

PERSONAL:

I am a very quick and accurate learner. I have excellent work abilities and work habits. I am willing to learn anything that will better my work performance and myself. When asked to do something, I can guarantee it will be done with 100% accuracy to my knowledge. I am a reliable, responsible, hard worker, and will do my very best to get the job done.

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