Laquanda beecher

Wendell, NC *****

ad1973@r.postjobfree.com

+1-901-***-****

• I am a strong believer in communication. I believe communication is key when trying to get the work done. I motivate others around me to get the job done by showing good workmanship, and at times taking the lead when its needed. I try to build a relationship with customers to understand their wants and needs, and to provide excellent customer service. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Shift Manager/Pharmacy Technician

Walgreens - Zebulon, NC

March 2021 to September 2023

screening and preparing physician's medication orders, recording data on patient profiles, preparing and issuing drugs, chemicals and other pharmaceutics products, and maintaining inventory.Opens and closes the store in the absence of store management, including all required systems startups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Dealing with large amounts of money

Western union/

Customer Service Representative

Conduent - Raleigh, NC

August 2019 to 2021

Uses standard scripts and established guidelines and under supervision, to meet SLAs. Provides customers with information that is specialized and communicated in a warm empathetic manner. Gathers all necessary information to update the database. Escalates issues to senior levels, based on complaints or concerns.

CUSTOMER SERVICE ANALYST/MEDICAL BILLING

Whitaker and associates - Washington, DC

January 2013 to October 2018

Answering and directing phone calls

• Billing multiple insurance companies

• Solving customer problems

• Research medical adjustment discrepancies

• Process medical eligibilities and authorizations

• Assist with insurance benefits investigations, triage cases depending on the progra procedure . we serve as a advocate to patients and healthcare professionals in regarding wit coverage. Determines prior authorizations for medications.

cashier/ waitress

Larrys southern kitchen - Garner, NC

July 2011 to October 2012

Responsibilities

Consumer service, answer phone calls, court drawer, close store, clean, Accomplishments

I gain a bond with my consumers, I was the head waitress cashier

food lion - Raleigh, NC

November 2009 to February 2011

Responsibilities

The ability to check people in or out, consumer services, Accomplishments

Learning how to learn everything in a fast environment Education

High school in Computer

Millbrook High School - Raleigh, NC

August 2009 to January 2012

Skills

• Organizational Skills (8 years)

• Cash Register

• Microsoft Office

• Customer Service

• Word

• Cash Handling

• Data Entry (5 years)

• Filing

• Inventory

• Team Player (10+ years)

• fast learner

• Excel

• POS (2 years)

• Supervising experience (7 years)

• Merchandising

• Management

• Retail management

• Management (7 years)

• Management

• Management

• Leadership

• Warehouse management system

• Management (7 years)

• Sales (10+ years)

• Customer service (10+ years)

• Inside sales

• Retail sales (10+ years)

• Typing (10+ years)

• Leadership

• Cash handling (10+ years)

• Store management

• Supervising experience

• Shift management (7 years)

• Merchandising

Additional Information

LaQuanda Beecher

3643 6th Street SE Apt 8, Washington, DC 20032 202-***-**** 919-***-**** ad1973@r.postjobfree.com

Objective

· Seasoned retail sales associate with exemplar 2y customer service skills, and an excellent team player with exceptional cash-handling accuracy. Looking to be employed with a company where I can apply and challenge my diverse clerical and sales skills to learn and grow. Education

HIGH SCHOOL DIPLOMA MAY 2012 MELBROOK SENIOR HIGH SCHOOL

· Coursework: High School Diploma

ASSOCIATES IN BUSINESS MANAGEMENT CURRENT STUDENT MILLER MOTTE COLLEGE

· Major: Business Management

Summa Cum Laude

Experience

WACOAL SPECIALIST BELKS 05/2015-11/2016

· Providing excellent customer service

· Maintaining cash register

· Meeting sales goals each month

CUSTOMER SERVICE ANALYST/MEDICAL BILLING WHITAKER & ASSOCIATES 05/2014-05/2015

· Answering and directing phone calls

· Billing multiple insurance companies

· Solving customer problems

· Research medical adjustment discrepancies

· Process medical eligibilities and authorizations SALES ASSOCIATE SEARS 10/2013-05/2014

· Maintaining cash register

· Assisting with stocking and inventory on store products WAITRESS LARRY’S SOUTHERN KITCHEN 03/2011-03/2013

· Maintaining cash register

· Receiving and placing customer orders

Skills & Abilities

COMMUNICATION

· I am a strong believer in communication. I believe communication is key when trying to get the work done. I motivate others around me to get the job done by showing good workmanship, and at times taking the lead when its needed. I try to build a relationship with customers to understand their wants and needs, and to provide excellent customer service. OTHER SKILLS AND ABILITIES

· Ability to type 30 wpm. Knowledge of Microsoft Office programs (i.e. Word, Excel, PowerPoint). Cashier Capabilities. Knowledgeable in ICD 9 and 10, with knowledge

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