Medical Coding Lead Team

Jon T. Wilkes

**** ******* ******, ******, **, 25541

*** – 369 - 9777

************@*****.***

OBJECTIVE

To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. I am seeking employment with the intent of building a career. Secure a career opportunity to fully utilize my training and skills, while providing a significant contribution to the success of the company and assisting in maintaining a stellar reputation.

EDUCATION —

EXPERIENCE

Bryant & Stratton University

Buffalo, New York

Currently enrolled with an expected graduation date of 8/24

Pursuing medical coding and billing degree with a current GPA of 3.85

Currently acquiring IT certifications provided by ServiceNow.

Collins Career Center 2017 - 2017

CNA Program

Acquired CNA License

2018 - Current

Courier • FedEx Express

Logistic knowledge, DOT certified, Dangerous goods certified, daily pre and post trip performance and maintenance, assign work effectively and equitably, regular training to maintain compliance, lead team in planning and achieving goals, measure and track customer satisfaction, prepared correspondence, handle, deliver, and ship important goods, maintain extensive knowledge of addresses, suit numbers, shipment and dock locations, and customer preferences, always meeting delivery requirement times, safe driving award 5 years in a row, train new employees, always present myself in the best light as to assist in contributing to company’s pristine reputation.

2011 - 2013

Bar Manager • Ducks Beach Club

Skilled in managing staff, maintaining inventory, and overseeing daily operations, committed to ensuring compliance with all legal requirements and delivering high standards of cleanliness and hygiene, overseeing staff, including bartenders and barbacks, and, in some cases, bouncers, wait staff, and/or kitchen staff as well. Hires, trains, promotes, and, when necessary, disciplines or fires staff. Selects music, books bands, coordinating with security for events and to ensure IDs are checked and valid meeting age requirements.

2006 - 2018

Manager • Shogun Japanese Steakhouse

Measure and track customer satisfaction, prepared correspondence, reports, and materials for publications and advertising, performed general office duties such as ordering supplies and maintaining and filing records management, handle confidential cash and credit monies, coordinate daily front of the house and back of the house restaurant operations, deliver superior service and maximize customer satisfaction, regularly review product quality and research new vendors., organize and supervise shifts, respond efficiently and accurately to restaurant customer complaints, Implement policies and protocols that will maintain future restaurant operations.

KEY SKILLS —

COMMUNICATION

Marketing

Project management

Excellent communication skills – written and verbal

Create, manage, and follow budgets

Computer literacy

Time management and organization skills

Proof-reading and editing

Problem-solving/Time management

Leadership/Management skills

Negotiating leases and contracts

Collecting and maintaining important documents/filing

Knowledgeable in spreadsheets, email, database management, MS, web, software, google drive, Adobe, excel, presentations/slideshows

Data entry, bookkeeping, research, and data analysis

Conflict management

Attention to detail

Punctual with a strong attendance

Event planning

I feel I would be of great benefit to this company. I’m outgoing, capable, friendly, loyal, trustworthy, empathetic, and I can typically find a resolution using my problem-solving skills making everyone happy. I am quick to reach out and help others should they need it, but I also work exceptionally well on my own, I don’t necessarily have one scenario that I’m more comfortable with. I constantly encourage others to better themselves and acknowledge their improvements or achievements. I have great knowledge of SMART goals allowing me to benefit from learning out to layout a proper list of accomplishments with financials, time commitments, etc. I have always had great success with and taken pride in my ability to deescalate situations. I’m an enthusiastic “go-getter” who takes pride in his work and his ability to perform.

AFFILIATIONS AND HOBBIES

Adopt a highway, Habitat for humanity, DOT certified, CPR and First Aid certified, work with and donate time with local and national animal rescues and adoption groups, Pet visit volunteer (I take some of my animals to nursing homes, daycares and schools), Cleanup West Virginia, drive voters without transportation to their voting facilities during elections, member of Human Rights Campaign, Homelessness support, Certified in the state of West Virginia to be a foster parent, long standing member of three book clubs, assist US citizens in registering to vote, run personal and work-related charity and food drives, volunteer for the needle cleanup program in local cities, walk and socialize dogs living in shelters, adopt elderly pets so they can pass comfortably in a loving home, phone bank, email, and go door to door to speak with voters about candidates, donate my farm fresh eggs to charities and locals in need,

REFERENCES

[Available upon request.]

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