Steven Thompson

207-***-****

ad196y@r.postjobfree.com

TECHNICAL SKILLS

COBOL/COBOLII, DB2, SQL, Spufi, QMF, AQT, CICS, IMS DB, PL/1, MS Suite, MQSeries, TSO, VSAM, JCL/IBM Utilities, UNIX, Oracle, Assembler, CA-Datacom/tools, Changeman, Endevor, SCLM, Roscoe, Librarian, File-Aid, SAR, MicroFocus, Xpediter, Intertest, SAS, XML, Perl, Clearquest, Control-M, CA-7, TCP/IP, PEP/ACH, Connect:Direct

PROFESSIONAL EXPERIENCE

Thompson System Solutions, LLC Anywhere, USA

Owner, Consulting Engineer January 2000 – current

Provide consulting services working closely with all levels of the business for requirements definition and recommendations, helping to deliver the technology solutions to meet their needs

Hobson & Motzer Durham, CT

Machine Operator March 2023 – June 2023

Operate various machine equipment such as air presses, milling and drilling machines, pad printers, laser welders and cutters per M.O.I’s/work instructions

FIS (Fidelity National Information Services, Inc.) Remote

Operations Analyst Senior July 2020 – February 2022

Maintain the production scheduling system, processes and procedures

Investigate known error conditions and follow prescribed error correction processes

Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and other job standards

Technical Skills: COBOLII, DB2, CICS, VSAM, CA-7, Endevor, EZyedit, PDsman, PEP/ACH, ConnectE

Medtronic North Haven, CT

Mainframe Technical Specialist July 2019 – November 2019

Proof of Concept project to create data repository for production line data using MatrikonOPC Data Management software; assimilate small scale project leveraging OPC’s client/server model with trial period software related to data collected from PLC; OPC server for ODBC compliant databases

Vanguard Group Inc. Charlotte, NC

Lead - Mainframe Production Support Specialist January 2018 – December 2018

Provide production support and development of new capabilities for Retail record keeping system; trouble shoot production outages, restore of services in a timely manner, and participation on strategic development initiatives

Technical Skills: COBOLII, DB2, IMS DB, CICS, VSAM, SAS, PEP/ACH, Insync, Endevor, MQSeries, Control-M

Capgemini Warren, NJ Minneapolis, MN

Mainframe Technical Specialist January 2016 – April 2017

·Analysis and code changes on existing Insurance Claims system applications for required client change request

·Lead for onshore/offshore production support team for Fleet Financial system; ensure compliance with business SLAs (Service Level Agreements)

Technical Skills: COBOLII, DB2, CICS, IMS DB, VSAM, SAS, FOCUS, HP Service Desk

Master’s Manna Food Pantry Wallingford, CT

Volunteer February 2015 - October 2015

·Volunteer throughout all areas: warehouse, food pantry, household goods market and dining/kitchen area

Independent Consulting Various locations throughout the United States

Information Systems Consultant November 2011 – December 2014

·Clients: C&S Wholesale Grocers, State Street Bank, Accenture, Boston College

·Responsible for delivering technology innovation towards business system integration

·Work closely with business for requirement gathering, definition and recommendations for delivering technology solutions to better meet requests

·Manage efforts relating to the implementation and continuing renewal of architecture frameworks

·Plan, create, test and implement Connect:Direct file transfer process for windows based distributed processing

Technical Skills: COBOLII, DB2, CICS, IMS DB, PL/1, SAS, Connect:Direct, PEP/ACH, MQSeries, Intertest

Genesis Network Solutions Abilene, TX

Application Architect March 2011-October 2011

·Define an architectural strategy and solution design that supports the short, medium, and long term, business objectives for the Telecommunication Billing systems

·Manage all phases of testing efforts from user acceptance, regression and SIT, to ensure system performance was not compromised; Support of Control-M scheduler within multiple regions for system regression testing

Technical Skills: COBOLII, DB2, CICS, IMS DB, MicroFocus, Xpediter, Changeman

Insight Global Scottsdale, AZ

Information Systems Consultant June 2010-August 2010

·Perform analysis and applied coding modifications to batch and online applications for required mandates by US Department of Transportation for Rail and Trucking Transportation Systems

·Collaborate directly with system architects for recommended change modifications

·Direct offshore team for support after production implementation

Technical Skills: COBOLII, DB2, CICS, IMS DB, Endevor

Anthem Health North Haven, CT

Information Systems Consultant April 2010-June 2010

·Mainframe Specialist on POC for cost benefits analysis of IBM IMS Connect software on existing legacy IMS system applications

·Collaborate with front end project team lead with approach of mainframe modifications in respect to current system and recommended front end modifications

·Consistently meet with project management on mainframe recommendations and project timeline

Technical Skills: COBOLII, IMS DB/DC, Endevor

Wells Fargo & Company Phoenix, AZ

Information Systems Consultant August 2009-January 2010

·Analysis on existing applications to determine impact on middle ware processes during bank integration conversion

·Support batch and online processing of multiple frontend clients for transaction processing

·Support of Control-M scheduler within multiple regions for regression testing before release to production

·Create technical specifications for new recommended processes from current production process

Technical Skills: COBOLII, DB2, CICS, Changeman, Oracle, MQSeries

American Express Phoenix, AZ

Information Systems Consultant January 2009-July 2009

·Modify existing applications to Advanced Risk Capabilities system used to score individual model risk ratings in credit card application approval process

Technical Skills: COBOLII, DB2, CICS, UNIX, CA Gen, Easytrieve, SAS

Northeast Utilities Hartford, CT

Information Systems Consultant January 2007-July 2008

·Developer on Billing and Meter Usage components of CIS (Customer/1) for Customer Services Integration project on the implementation of the merging of Northeast Utilities - four companies, one system

·Collaborate with the business on specific requirements for requested changes

·Responsible for legacy program conversions to DB2

Technical Skills: COBOLII, DB2, CICS, IMS DB, PL/1, Endevor, CSF, MQ Series, SOAP, SOX, HP Service Desk

Salt River Project Phoenix, AZ

Information Systems Consultant July 2005-December 2006

·Developer for enhancement projects for customization of CIS applications

Technical Skills: COBOLII, DB2, CICS, SOA, SCLM, Oracle, Xpediter, File-Aid, SDLC

DHL Scottsdale, AZ

Principal Systems Support Engineer - Programmer Lead February 2004-June 2005

·Development Lead for technical group responsible for the integration of Domestic and International Billing systems and support of large legacy Accounts Receivable and Collections system

·Coordinate efforts with offshore team on technical requirements; provided 24/7 support

·Perform analysis on existing code for Business Rules to determine proper system functionality

·Interact directly with the clients up to the director level to define solutions to existing mainframe architectures

Technical Skills: COBOLII, DB2, IMS DB/DC, VSAM, Endevor, Infoman, TCP/IP, Xpediter, Easytrieve, MQSeries

Arizona Public Service Phoenix, AZ

Information Systems Consultant June 2003-February 2004

·Work with business clients for requirements gathering, definition and recommendations for delivering technology solutions

ACS, Inc. Albuquerque, NM

Information Systems Consultant February 2003-May 2003

·Implement mandated HIPAA Privacy Compliance requirements to HMS, Claims and Membership applications

·Perform Mercator files transactions 835 & 837 data mapping

Technical Skills: COBOLII, CICS, VSAM

Arizona Public Service Phoenix, AZ

Information Systems Consultant - Project Lead January 1998-January 2003

·Project Lead to implement eBill Presentment and Payment process for customers to pay bills online

·Developer on CIS (Customer/1) processes: Billing, Cash Payments, Service Orders, Meter Read Collections

·Upgrade of payment process file transfer PEP/ACH to Connect:Direct

·Support of Control-M scheduler within multiple regions for regression testing before release to production

·Assist Changeman admin supporting test & production regions which includes version control, issues resolution

Technical Skills: COBOLII, DB2, CICS, IMS DB, PL/1, Changeman, XML, Intertest, UNIX, PEP/ACH,Connect:Direct

EDUCATION

DeVry University, Phoenix, AZ

Bachelor of Science Degree in Computer Information Systems

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