TC Theresa L Cubit

Pflugerville, Texas

512-***-****

ad1964@r.postjobfree.com

Experienced claims representative with superior skills in working in both team based and independent capacities. Knowledgeable about conducting investigations, managing vendors and approximating payout . Able to handle advanced insurance claims with minimal supervision. Bringing strong work ethic and excellent organization skills to any setting. Excited to begin new challenge with a successful team.

Claims analysis and review specialist

In-depth claims knowledge.

Call center background.

Credit and collections.

Handling denied claims.

Claims processing documentation.

Experienced real estate agent with consulting skills in working with buyers and sellers from all over the world to discover the property needs. Self motivated and competitive. Knowledgeable about networking and advertising a property. Help clients choose mortgage options that meet their needs. Scheduling and time management

Client relations

Generate leads

Contract negotiations

Work Experience Sr Claims Representative

07/2013 to Present

Financial Corporation of America

Austin, TX

Notify customers of delinquent accounts with attempt to collect outstanding amounts. Receive payments and ensure proper posting to appropriate customers accounts. Prepare documentation for appeals and disputes. Meet demands of busy collection group by performing high volume of daily calls. Monitor new members on scripts, strategies and company information to maximize performance. Communicate with insurance companies and law offices about unpaid and underpaid accounts. Notify customers of delinquent accounts with attempt to collect outstanding amounts. Document information about customer's financial status and collection status efforts. Receive and place hundreds of calls for collection efforts. Real Estate Agent

01/2009 to 12/2019

Keller Williams Realty

Austin, TX

Promoted property sales through advertisements, open houses and participation in multiple listing service. Maintained database of prospective customers. Successfully guided home buyers and sellers through sales and purchases of properties. Answered phone calls and emails from potential and existing customers. Wrote contract documents, purchase agreements and closing statements. Met with people from all over the world and evaluated their needs to help clients realize personal real estate goals. Advertised properties to general public via networking, brochures ads and multiple listing service to maximize exposure. Compared properties possessing similar features to determine competitive market prices. Arranged for title searches of properties being sold. Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.

Insurance Claims Analyst

01/2006 to 01/2009

Financial Corporation of America

Austin, TX

Conveyed current account information and obtained payments by using pre-scripted statements Processed payments over phone and set up recurring drafts. Followed specific security rules and guidelines to protect sensitive date, including patient medical records and payment information. Located and monitored overdue accounts using billing system to begin collections process. Contacted customers to bring accounts current with suitable repayment plans.

Insurance Claims Analyst

01/2000 to 01/2006

Esoterix Lab

Austin, TX

Followed up on delinquent lab accounts. Conveyed current account information and obtained payments by using pre-scripted statements. Gathered proper documentation and data to prepare claims for submission. Uploaded documentation and reports to corporate database system using Medisoft and Antrum to facilitate smooth claims processing. Created master spreadsheet to record procedures, denials and approvals. Coded claims by description. Filed appeals and disputes. Skills

Education

Central Texas College

Associate

Word Processing

Killeen, TX

05/1981 to 06/1983

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