Michael J Leonard

***** ******** **, *******, ** 77077

P: 801-***-**** E: ad1936@r.postjobfree.com

Summary of Accomplishments.

Delivered historic bests in KPIs and financial results at Specialized Bicycle Components.

Designed tools and programs at Maersk that improved productivity by 17% while reducing staffing requirements by 9%.

Led the rise in total KPI performance at Comcast from last to first among peer operations.

Architecture of the total transformation of Spectrum Supply Chain ops into a high performing, sophisticated team.

Successfully led the start-up of logistics operations at the Proctor & Gamble paper manufacturing plant.

Managed 3PL logistics operations for the 1.5 million sq ft Ford Motor Co. distribution complex during the recession. Exceeded SLAs and cost objectives for my client during a very difficult time in their history.

Skillful in instilling a culture of continuous improvement (through Six Sigma principles and use of the Shingo Model) best in class customer experience and developing an empowered and engaged workforce. Deep passion for process improvement, innovation, execution, and customer service.

Part of the recent Specialized Bicycle Components layoffs. I’ve set up camp in Houston, TX to launch a job search closer to home and family. However, I’m open to relocation for the right opportunity.

Work History

Director of Logistics

Circle K. Houston, Texas. January 2023 - present.

6-month contract position where I’m leading supply operations responsible for keeping fuel supply flush across 6,000 stores in the US flush on all grades of fuel. Responsibilities include working with fuel demand planners, logistics team and planning team to work through multiple challenges and issues with keeping supply flowing and keeping tanks flush enough to keep sales.

Working in a start-up environment, I’ve delivered stability in the logistics workforce, structure around processes and scalability through career path planning for the department.

Distribution General Manager

Specialized Bicycle Components. Salt Lake City, UT. December 2020 - December 2022

As the senior leader of supply chain for the western half of the US, I led operations including, inbound/outbound transportation, distribution operations, replenishment, service, and warranty inventory ops as well as reverse/return logistics across 3 sites totaling 600k sq ft.

In my time with Specialized, I revolutionized the operation in all areas of operational performance. I created systems and processes around goal setting, performance management/recognition, resource management and other operational and organizational excellence programs that drove results. I led the operation through COVID and came out of it stronger than ever delivering all time bests in overall KPIs.

Skillfully developed a culture of continuous improvement that led to historic bests in productivity and financial performance.

Key figure in WMS (Blue Yonder) selection and implementation.

Implemented Lean culture including 6S program, Kaizen Principles, Go to Gemba.

Architecture of ISO program that included document control for use in policy, SOPs, process tracking and more.

Director of Fulfillment Operations

Maersk. Salt Lake City, UT. June 2020 - December 2020

6-month contract position while Visible Supply Chain was in the process of selling to Maersk.

Designed tools and programs to address the greatest inefficiency in the building… resource planning, sharing, and shifting. This program increased output by 17%, service levels from 94% to 97.5% and customer satisfaction scores improved by 4.7%

Created a supervisor scorecard to bring visibility and accountability to supervisors in the building. This tool provided performance reporting for leaders that had not existed before. It also tracked cost per order allowing leaders to focus on underperforming clients and either drive cost out, request rate increases or a combination of both.

Operation processed over 50,000 lines per day at maximum and consistently processed 35,000 per day.

Project Manager/Consultant

Personal Time between Salt Lake City and New Orleans area August 2018-June 2020

In late 2018, both of my parents experienced significant medical circumstances that required me to take time away from work to assist them in their time of need. During this time, I was focused on their needs but was also able to do some project work and consultations.

Director of Operations

Comcast. Salt Lake City, UT June 2017 - August 2018

Directed supply chain and logistics for the Mountain West Region. Led a team of supply chain technicians in the mountain west distribution operation. Responsible for logistics/transportation of electronics, materials and supplies to field, retail stores in the region and self-install kits. Managed 3PL transportation providers including selection, contract negotiations, service levels and root cause gap analysis. In this role, I supported field operations, retail stores, construction projects, inside and outside plants.

Accomplishments include incorporation of a culture of continuous improvement which incorporated the principles of Lean Six Sigma into the day-to-day operations. The result of this feat was improvements in total KPI performance through a series of successful improvement projects.

Director of Supply Chain Operations

Spectrum. Nashville, TN, July 2013 - June 2017

Directed supply chain for the 6-site hub and spoke operation from Aug 2015-June 2017. In this role, I led CPE testing and programming for the region. This included responsibility for maintaining a Cisco and Motorola mini headend for the purpose of programming 13K units per week.

Accomplishments: Established a tote load demand model that led to improved customer experience by increasing CPE availability allowing technicians to complete more jobs without additional truck rolls. Full physical inventory results improved from 94% ($600K write off) to 99.7% ($6K write in) by a series of improvement projects that focused on quality programs, productivity enhancements and better employee training.

Sr Logistics Manager

Exel Logistics. Jackson, MO. November 2008 – June 2013

As a 3PL provider, I worked onsite at the Procter & Gamble paper manufacturing plant in Jackson, MO. I led a team of team of 300 logistics associates managing materials, transportation, inventory control, order processing, maintenance, yard management and safety. The campus was made up of the manufacturing plant and 3 distribution sites. I led the distribution sites which totaled 1.5m square ft and was staffed 24/7.

Logistics Manager

Schneider Logistics. Memphis, TN September 1998 - November 2008

As a 3PL provider, working onsite at the Ford Motor Co.’s’ 900K sq. ft. 3-site distribution campus, managed the Ford Motor co account including domestic and international… inbound and outbound transportation in support of over 5,000 Ford dealerships and independent retail and repair shops. $175M transportation costs include air, rail, ocean, LTL, TL, haz-mat, customs, and reverse logistics.

Designed and led a complex and high performing inbound and outbound transportation network that improved service levels from 89% to 97.5%. Responsibilities included carrier selection from a bid process and contract negotiations as well as performance management of vendors. 3-time winner of the “Partner of the Year” award and personally recognized by Ford for maintaining operations during a tornado which knocked out power for 24 hours.

Promoted 4 times in my 10 years at Schneider.

General Manager

IBM. New Orleans, LA January 1991 – September 1998

Started as a frontline associate in New Orleans and was promoted to supervisor of emergency fulfillment in 1993. Promoted to manager of the Memphis emergency fulfillment operation in 1995 and to General Manager of the IBM laptop and emergency fulfillment operation in 1996.

Education

I am a lifelong learner and I’m currently engaged in the ASCM (formerly APICS) CTLD program, and I continue my pursuit of a BBA at the University of Memphis.

BBA • Business Management, Supply Chain Focus 2013-present (125 total credits completed). University of Memphis • Memphis, TN

Hobbies/Interests: Avid and accomplished mountain biker including amateur racing. Camping, hiking, and anything to do with the outdoors.

Michael Leonard

Contact information

801-***-****

ad1936@r.postjobfree.com

12211 Burgoyne Dr. Houston, TX 77077

(open to relocation)

Dear Hiring Team,

I am submitting my application for the position of Sr. Director of Innovation & Supply Chain Optimization

Continuous Improvement Director with McKesson

As a transformative leader with over 20 years of relative and deep experience in:

Change Management… using the ADKAR model, I’ve skillfully implemented large, wide-sweeping organizational and operational changes for Fortune 500 companies including, IBM, Ford Motor, Proctor & Gamble, Time Warner Cable, Spectrum Cable, Comcast Cable, and Specialized Bicycle Components.

Continuous Improvement… With an inherent knack for CI, and deep knowledge of Lean, The Shingo Model, Kaizen, and other CI programs, I’ve led my organization to all-time best in KPIs and financial performance at Specialized Bicycle Components, Comcast, Spectrum and more.

Employee development and engagement. The results I’ve delivered over the years start with an engaged and empowered team and a culture that supports growth and career development opportunities. My approach to delivering results begins with building stability (in the workforce), structure (around processes and total team alignment using the fundamentals of ISO), and scalability. One of the things I most enjoy in my work is mentoring team members and guiding them to further develop their skills and experiences.

The customer experience. My Operational Excellence program includes three pillars; two of which I already covered. Continuous Improvement, Engaged and Empowered team members and the third is a focus on the customer experience and how our work in supply chain or manufacturing impacts the customer experience.

Budgetary creation and achievement. I’ve been responsible for creating op-ex and cap-ex budgets in my roles with Schneider, Comcast, Spectrum, Specialized and more. Over the course of my career, I have consistently met budget. Specialized, for program year 2022, I led the best COGS achievement in the 20 years history of the Salt Lake City operation.

Other Key skills I possess include.

Project Management. All the CI projects I’ve delivered are skillfully lead using effective project management skills. I’ve practiced and honed this skill for over 20 years and, I’ve completed coursework in PM at the University of Memphis (Fall 2016)

Systems Implementation. I’ve been a key figure in the implementation of new tools and systems including Blue Yonder (Specialized), Netsuite (Sunpro/ADT Solar), SAP (Exel at P&G), and Oracle (several) programs including WMS, LMS, TMS and dispatch systems.

Start-up Operations. I’ve led start-up operations on several occasions in my career including, opening 7 new sites for IBM (1996), Ford/Schnieder partnership (2002) Circle K fuel division operations (2023) and functional start-ups including, ship to home bikes program at Specialized (2022) and direct to consumer shipping of cable equipment (Spectrum 2016).

Human Resources. In my 20+ years as a leader, I’ve been on the frontline working with HR. I’ve also completed coursework in HR operations at the University of Memphis (Fall 2015).

I’m hopeful you’ll give some consideration to my application. If interested in learning more about what I’ve shared today, or about hearing how I can do similar work at your organization, please reach out and let’s have an introductory conversation.

Sincerely,

Michael Leonard

Summary of Qualifications

20+ years of leadership experience, 12 at Director/GM level.

Project Management. Certified through University of Memphis December 2016. Over 20 years of PM including designing logistics networks, launching, and collapsing operations, designing, launching, and leading eCommerce B2C operation and more.

Systems:

o MS- Office—Expert Level. Coursework completed, University of Memphis 2013, over 20 years of practical application.

o ERP/WMS—Blue Yonder WMS, SAP including Ariba, Oracle including ERP and WMS-- JD Edwards, NetSuite, Salesforce, others. 20+ years of daily use.

o Tableau—Highly proficient—coursework completed at the University of Memphis 2016.

Operational Excellence.

o Lean, Six Sigma—over 15 years of practical application including utilization of “8 wastes of Lean, 6-S program development, Gemba walks and Kaizen concepts.

o Continuous Improvement Programs. Developed CI programs that encourages contribution from all team members.

o Have been the architect and project manager of many successful CI projects that save cost and deliver service level

improvements.

o Skilled in ISO including 10 years in an ISO certified operation (Schneider).

oShingo Model—Implemented at Specialized BC

Organizational Excellence.

o The 8th waste of Lean--- the underutilization of human potential. I develop organizations that utilize the skills and unique perspectives of team members to their fullest potential.

o Developing an engaged and empowered workforce.

Budgetary expertise. Highly experienced and skilled in:

o COGS & TCO.

o Cap-Ex. Prioritizing projects and business needs to maximize funds allocated for cap-ex to deliver ROI.

o Op-Ex. Developing budgets that are aligned with company goals and objects and achieving budget targets

o P&L. Skilled in accounting forensics to find areas of concern and non-compliance

Leadership. Emotionally mature and stable leader.

o Skilled in creating customized Individual Development Plans

o Excellent mentor to junior leaders

o Coach first approach to improving performance

Coaching plan focused on “3 Ps”.

Person, Performance, (career) Path

o I have led large, complex/dynamic supply chain operations for fortune 100 companies including:

Comcast/NBC/Universal. $85b annual revenue.

Charter. $48b annual revenue.

P&G. $70b

Ford Motor Co. $129b

Supply Chain Operations… full understanding of end-to-end supply chain with the ability to lead a fully integrated and high performing supply chain operation.

o S&OP processes

o Logistics networks design including forward & reverse operations

o Physical Distribution & Materials management

o Purchasing/procurement spend experience including $127m spend (Spectrum 2016-2017)

Contact this candidate