KELLY DAWSON

Phone: 618-***-****

Email: ad192x@r.postjobfree.com

Address: **** ******* ***, ******, *****, IL (US)

PROFESSIONAL SUMMARY

Professional office manager with over 20 years experience in the healthcare and automotive industry. Major responsibilities include various administrative duties, data entry, and providing exceptional customer service. EMPLOYMENT HISTORY

Account Executive, Vitu

• Responded promptly to client referrals, concerns, and questions and implemented appropriate adjustments and solutions

• Contacted key clients and internal partners to develop strong business relationships and networks

• Cold called and followed up with prospective customers to promote over all satisfaction and continued business

• Entered customer transactions into the company database

• Educated new customers on how to operate the company database

• Provided after hours telephone support

May. 2022 - Sep. 2022

Remote

Office Manager, Jamerson Auto Sales

• Completed all paperwork with each customer

• Completed and submitted all title work

• Answering and transferring of all incoming calls

• Entered all vehicle information into dealer database

• Processed weekly payroll

• Maintained company website

• Accounts receivable & Accounts payable

• Performed monthly collections

• Completed and submitted all warranty information

• Daily banking

• Maintained current employee files

• Performed weekly billing

• Worked with financial institutions for financing approval

• Ran customer credit reports

• Oversaw company banking account

Oct. 2013 - Feb. 2022

Benton, IL

• Scheduled all appointments

• Ordered all inventory and supplies

Assistant Office Manager, Shawnee Christian Nursing Center

• Performed monthly collections

• Posting of all payments

• Completed and submitted all Medicaid paperwork

• Maintained current resident trust account

• Answered and transferred all incoming calls

• Performed monthly billing

• Accounts receivable & Accounts payable

• Worked with various payer sources to fix any discrepancies

• Responsible for getting residents Medicaid approval Aug. 2012 - Aug. 2013

Herrin, IL

Office Manager, Frankfort Healthcare

• Answered and transferred all incoming calls

• Processed weekly payroll

• Performed monthly collections

• Performed monthly billing

• Accounts payable & Accounts receivable

• Maintained current employee files

• Ran employee background checks

• Completed all Medicaid applications

• Posting of all payments

• Maintained resident trust account

• Maintained petty cash

• Worked with various insurance companies for resident approval Dec. 2000 - Mar. 2011

West Frankfort, IL

EDUCATION

High School Diploma:General Studies

• Benton Consolidated High School, Benton, IL

May. 1999

Communication Customer Service

Critical Thinking Organizational

Computer Adaptibility

SKILLS

Expert Expert

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