CHRISTOPHER FIGUEROA-SCHRIER

New York, NY ***** 310-***-**** ad18qf@r.postjobfree.com

Agile and results driven professional with over 10+ years of experience in leading and managing projects in healthcare, and marketing. Committed to driving process improvements, enhancing operational efficiency, and delivering high-impact solutions to achieve organizational goals.

PROFESSIONAL EXPERIENCE

Medrite Urgent Care, LLC., New York, NY 2020 - Present Manager, Special Projects

Oversaw 24 projects (COVID-19 testing/vaccination, Monkeypox, Refugee Settlement, and Shelter Programs, etc.).

● Directed a high-performing team of leaders; project managers, Jr. project managers, managers and a team 2,000+

● Conduct thorough needs assessments and gap analyses to identify improvement areas and foster project execution, monitor progress, and meet deliverables.

● Designed workflow and comprehensive project management framework to maximize revenue, ensuring adherence to timelines, budgets, and project deliverables for senior leadership and stakeholders.

● Organize marketing strategies, ensuring the right message reached guests of multiple cultural backgrounds, and leveraging innovative approaches to enhance customer focus and engagement.

● Collaborate with cross-functional teams to identify process improvements resulting in a 20% increase in staff productivity, and fostering a culture of accountability, mentorship, and maintaining effective relationships.

● Continuously demonstrate leadership and a strong focus on talent development, quality control, and financial management to optimize the value proposition and profitability. Lead by example. Project Manager

Managed the successful execution of multiple concurrent projects, facilitating over 10,000 in-home vaccinations and 40,000+ in-home tests, ensuring error-free data submission and management.

● Supervised extensive vaccination initiatives, incorporating contracts with NYC DOE, DHS, and DOC, and the formation of satellite sites.

● Utilized data analytics and computer skills to measure project outcomes and provided actionable insights to executive leadership for continuous improvement.

● Collaborated with key stakeholders to define project scopes, goals, and success metrics, ensuring clear expectations and accurate data submission to the NYC Department of Health.

● Successfully managed contracts for NYC public schools, supervising the COVID-19 Testing program. Demonstrated the ability to manage financial aspects, including reconciliation and budgeting. BARUCH COLLEGE 2016 – 2020

Undergraduate Full Time Student

VILLAGE CHIROPRACTIC ASSOCIATES, New York, NY 2014 - 2016 Office Manager

Managed the day-to-day operations of the medical practice, including staffing, scheduling, budgeting, resource management, regulatory compliance, and quality improvement initiatives.

● Managed the implementation of Trizeto Provider Solutions and Eclipse Medical Records software to streamline claim submission and records management processes.

● Ensured compliance with healthcare regulations, including HIPAA, OSHA, and other relevant standards, and implemented necessary policies and procedures.

● Supported medical providers fostering a positive patient experience for approximately 150 patients per week.

● Implemented and maintained efficient inventory management systems to optimize cost-effectiveness and operational efficiency for medical supplies and equipment. BARRY'S BOOTCAMP 2010 - 2014

Corporate Manager

Managed operational functions and vendor relationships, aligning them with organizational goals and objectives to ensure seamless workflow, accountability, and customer focus.

● Regularly reviewed operational procedures, client engagement strategies, and financial data to optimize department revenue, improve workflows, and implement best practices in marketing, sales, brand management, and consumer engagement initiatives.

● Collaborated with leadership to implement a franchise business model, leading teams and providing project management for new franchise openings globally.

● Oversaw the purchasing budget for the Fuel Bar concept in the local NYC locations, contributing to approximately 25% of new annual revenue, demonstrating robust financial management and a keen eye for profitability.

Manager

● Played a pivotal role as part of the management team in opening the first franchise location in NYC, overseeing the planning and execution of the complete concept build and operational strategies for the Fuel Bar.

● Collaborated with department leads and executives to implement strategic marketing sprints, sales goals, and advertising initiatives. This resulted in breaking even within nine months!

● Implemented project management methodologies to track progress, identify risks, and mitigate processes, ensuring consistent service quality and enhancing team performance. EDUCATION

Master of Business Administration – Weekend Executive Program, SUNY Albany, New York, NY May 2025 Bachelor of Science - International Business, Baruch College, New York, NY May 2020

● Hochschule für Wirtschaft und Recht, (Berlin

School of Economics & Law) 4.0, Study Abroad

● Phi Theta Kappa Honors

● Academic Deans List

Scrum Master Certification – Scrum Alliance December 2022 ADDITIONAL SKILLS

Scrum Master, Change Management, PMS Urgent Care SaaS: Salesforce, Trello, Monday.com, Slack EMR: Eclips, Experity, ECW ICD9, ICD10, CPT4 Program Management Employee Relations Engagement Management Cross- Functional Leadership Conflict Resolution Critical Thinking Collaboration KPI Reporting Adobe: Photoshop, InDesign, Illustrator, Acrobat Pro SPSS Statistica iOS/OS Google Workspace Microsoft Suite: Word, Excel, PowerPoint, Visio, Outlook Windows