Human Resource Manager
Resume:
Ashley Huerta
Poplar Grove, IL *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
On-Site Manager/HR Manager
Volt - Buffalo Grove, IL
January 2023 to Present
• Assist in the mass hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Perform background checks, investigate references, and assess candidates’ competencies to determine whether they are a good fit for the role
• Handle communications with a wide variety of candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Collaborate with our Hiring Managers to determine position requirements for open vacancies
• Create and post job ads on various job boards, hiring platforms, and forums
• Help with the onboarding of new hires
Bilingual Recruiting Manager/HR Generalist
WORKFORCE BROKERS - Schaumburg, IL
June 2019 to January 2023
• Source candidates using a variety of search methods to build a robust candidate pipeline
• Screen candidates by reviewing resumes and job applications, and performing phone screenings
• Take ownership of candidate experience by designing and managing it Develop job postings, job descriptions, and position requirements
• Perform reference checks as need
• Facilitate the offer process by extending the offer and negotiation employment terms
• Manage onboarding and new hire process
• Stay abreast of recruiting trends and best practices
• Manage the overall interview, selection, and closing process
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
• Oversee clock history for certain accounts and ensure payroll is distributed accordingly and in a timely manner
Relationship Manager
Bank of America - West Dundee, IL
August 2014 to May 2019
Provide personal financial counseling, assist with lending services, and build relationships with existing customers to sustain high satisfaction ratings and retention. Review and approve overdrafts and checks for cashing, and answer questions on accounts, loans, and statements. Prepare credit and financial information to streamline loans processing for mortgage, installment, and discount loan transactions; prepare loan worksheets for submission to loan processing for closing documents. Assist customers during loan and account application process, and close consumer and real estate and mortgage loans in accordance with internal and federal policies and procedures. Coach team members to develop sales opportunities and refer customers to designated business partners to meet branch and individual customer service and sales goals. Greeted and interfaced with customers to facilitate daily banking transactions; provided exceptional customer service by providing exceptional banking services and addressing account and service concerns.
Process routine account transactions, Help customers fill out deposit and withdrawal slips, Use adding machine, Disburse money to customers, Validate the deposit slip and stamp it by machine, Check for photo identification, Assist customers at the drive-through window, Greet people warmly and direct them to appropriate bank personnel, Handle loan payments and cash checks, Prepare and verify Cashier's checks and money orders, Collect loan and credit card, auto loan payments, Promote bank products and identify, Record all transactions, Report suspicious activity to police, Exchange foreign currency, Balance ATM and vault, Count cash at beginning and end of shift, Balance currency, Scan work at end of each shift. Guest Service Representative
Hampton Inn and Hampton Inn & Suites - Elgin, IL
November 2014 to November 2015
Greet guest, Make reservations, Confirm reservations and credit cards, Check-in guest and accept payment, Issue keys, Night Audit duties, Maintain area clean, assist breakfast staff if needed, Take guest requests and keep records of room availability, coordinate with housekeeping and provide any information needed, Answer phones accordingly, Assist guest with any questions about locale, restaurants etc. Check-out guest, Print out any necessary reports, Maintain cash drawer balanced. Skills Used:
Customer service/Communication Skills, Problem-Solving Skills, Patience, Computer/Typing Skills. Quality Control Inspector
CTI Industries - Barrington, IL
October 2012 to August 2014
Perform inspections on raw material and finished products using physical and electrical measurements, reject finished products as required, document the results of the inspections and tests conducted, evaluate problems and make recommendations to further correct products, train puller/packer on the assembly line, report all finished products produced during shift and report to supervisor Skills Used:
Decision/Judgment making, Communication, Fast paced, PC skills including Excel, Spreadsheet, PowerPoint. Multi-tasking, Verbal and Written Skills. Education
College Degree in Business
Elgin Community College - Elgin, IL
February 2013 to November 2016
High school diploma
Barrington High School - Barrington, IL
September 2007 to 2011
Bachelor's degree
Skills
• Night Audit
• Quality Inspection
• English
• Banking
• Financial Services
• Guest Services
• Medical Terminology
• Medical terminology (1 year)
• Quality Control
• Auditing
• Cold Calling
• Microsoft Office
• Relationship Management
• Management
• Accounts Receivable
• Account Management
• Quality Assurance
• Hotel experience
• Microsoft Excel
• Data management
• Microsoft Powerpoint
• Fraud
• Fraud
• Bilingual
• Real estate license
• Social media marketing
• B2B sales
• CRM Software
• Outside Sales
• Social media marketing (5 years)
• HR Sourcing
• Recruiting
• Human Resources
• Payroll
• Interviewing
• ADP (2 years)
Languages
• Spanish - Fluent
• English - Expert
Certifications and Licenses
Certified Notary Public
Assessments
Administrative assistant/receptionist — Proficient June 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Recruiting — Proficient
August 2023
Managing the candidate sourcing and selection process Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Works well without supervision and under pressure • Bilingual English/Spanish
• Ability to work at a fast pace environment
• Excellent customer service skills
• Real estate school
• Real estate license
Contact this candidate