RESUME

COLLEEN S. GUNDERSON

**** ****** ** * #***

Maplewood, Minnesota 55119

651-***-**** Home

763-***-**** Cell

Email: ad18pa@r.postjobfree.com

SUMMARY:

More than 15 years experience investigating, analyzing, researching and interpreting Federal/ state laws and case law. Proficient in Microsoft Word, Power Point, Outlook, Excel, Internet and customized database. Skilled multi-tasker, policy analyst, problem-solver, organizer/communicator; customer service.

Employment Objective: part-time position that involves working with and helping people; resolving issues; technical and/or creative writing.

EMPLOYMENT HISTORY:

06/22-Present Receptionist at St. Therese of Woodbury (Casual) Answer phone calls coming into the facility; write up maintenance orders for residents and submit on a computerized system; keep apprised and document new patients coming into the facility; other misc.

07/21-4/8/23 Beauty Advisor. (Part-time) for Sephora at Kohl's Department Store. Enhance customers' experience in buying makeup, skincare, hair products and fragrances.

08/2019-02/2020 Sales Consultant, HOM Furniture (Part-time). Sold high quality furniture to customers; assisted design consultants; customer service. home regulations; IDEA; Rehabilitation Act; civil; criminal and bankruptcy.

02/1994-3/2015 Human Rights Enforcement Officer 1 and 2 for the MN DEPARTMENT OF HUMAN RIGHTS (Retired in March 2015)

Perform policy and legal analysis when necessary for Commissioner's charges and other complex charges involving review of other state laws, regulations, and case law.

Analyze and interpret the ADA, ADEA, Title VII and other EEOC laws and guidelines, case law, and other laws related to carrying out the purpose of the MN Human Rights Act as it relates to employment cases.

Conduct discrimination charge investigations including witness interviews, drafting case summaries and memorandums which involve legal research and analysis.

Provide lead-work direction and training to assist in the professional development of Department's new Enforcement Officers. Worked on cases filed in the areas of housing, public services, public accommodations, education, and business provide familiarity with other laws such as DHS laws; IDEA; Rehabilitation Act; Bankruptcy. Work with an on-line data recovery system where all relevant case information and documents are stored.

1999-2003 Mediator for the Workplace Mediation Program, OFFICE OF DISPUTE RESOLUTION, State of Minnesota.

Mediated approximately 12 workplace dispute for State of Minnesota employees.

The largest case involved 10 employees. Training received from Hamline University School of Law, Mediation Center for Dispute Resolution.

7-11/1992 Domestic Abuse Consultant (Contracted) with the MN DEPARTMENT OF CORRECTIONS

Research, wrote and edited a policy paper for proposed efforts to reduce the threat of domestic abuse towards past survivors. Developed draft standards/rules for the project.

1985 to 1992

Management Analyst 3 and Employment and Training Specialist 2 for the

MN DEPARTMENT OF JOBS AND TRAINING (now MN Department of Employment and Economic Development or DEED)

Served on interagency task force to interpret DJT and DHS laws to develop new policy for changing needs of public assistance recipients in employment and training programs. Worked with DHS programs MFIP; General Assistance; Food Stamps (now SNAP); Child Care.

Team leader for review and approval of county service delivery plans for employment and training programs for public assistance recipients.

Developed and implemented a certification process for local grant service providers.

EDUCATION:

B.S. Textiles/Advertising, UNIVERSITY OF MINNESOTA, Twin Cities Campus

J.D. WILLIAM MITCHELL COLLEGE OF LAW, St. Paul

COMMUNITY ACTIVITIES:

Past: Domestic Abuse Counselor for St. Paul Intervention Project for 3 years (p.t. volunteer).

Co-founder of a networking group for women re-entering job market. Affiliated with Metropolitan State College

Current: Member North YMCA

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