Francesca Cottingham

*** ******** ****, **********, ******* 35115

+1-205-***-****

ad18p2@r.postjobfree.com

Montevallo, AL 35115

Work experience

Secretary to the Pastor

Ebenezer Baptist Church - Birmingham, AL

April 2009 to Present

Responsibilities

Answer phone calls, prepare all correspondence that leaves the Pastor's desk. Schedule engagements, typing, filing, copying, prepare church resolutions, prepare baby dedication certificates. Keep of record of tithes that are paid. Make bank deposits and reconcile bank statements

Human Resources Assistant

The Arc of Shelby County - Pelham, AL

May 2022 to October 2022

Answers phones for the HR Department

Prepares new hire paperwork

Perform background checks for new hires and Motor Vehicle Records annually

Perform HR data entry and personnel file maintenance in BambooHR(web-based HR system)

Assist employees and supervisors with basic interpretation of HR policies and procedures

Coordinates and assist with new employee orientations

Process benefit enrollment and terminations

Maintain medical files for all employees

Enroll employees for CPR and first aid training and track expirations

Assist CFO with HR projects

Ensure compliance with COBRA guidelines by preparing letters and other paperwork as directed; receives and records COBRA insurance premium payments

Coordinates FMLA requirements and ensures compliance

Conduct background checks and onboarding compliance.

Bookkeeper/Office Assistant

P & J Investments - Montevallo, AL

February 2019 to April 2022

Documenting transaction details

Putting together financial reports

Fact-checking accounting data

Notify senior staff of any accounting errors

Calculate interest charges

Recording financial transactions

Tracking payroll data

An eye for detail

The ability to meet deadlines

The ability to communicate complex data in a clear way

Exceptional organization skills

The ability to prioritize projects

The ability to meet deadlines

Customer service skills

Excellent data entry skills

Payroll accounting skills

Use of QuickBooks Software

Image Specialist

Cardone Imaging Services - Alabaster, AL

August 2014 to December 2014

Responsibilities

Scanned all medical charts into the compute system and check for quality of the image. Answer phones and direct the call to the correct department.

Accomplishments

Met all quality standards on a consistent basis.

Skills Used

typing, quality control, data entry, answer telephones in a timely manner

customer service representative

T-Mobile - Hoover, AL

May 2007 to January 2010

Responsibilities

Answer front line telephone calls, post payment to customers accounts by using debit, check or charge cards, add services to customers accounts, balance my collections on a daily basis, meet all call standards

Exceeded quality control standards, top collector

Skills Used

answer telephones on a continuous basis, data entry, typing

Education

diploma

montevallo high school - Montevallo, AL

1981 to 1985

Skills

typing, filing, answering a multi- line telephone, data entry, accounts payable, accounts receiveable, excellent customer service skills

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