LINDEL HOLT

FACILITIES MANAGER

CONTACT

660-***-****

ad18og@r.postjobfree.com

Kansas City, MO 64119

SKILLS

Risk Management

Task Delegation

Quality Control

Technical Support

Staff Management

Quality Assurance

Employee Supervision

Regulatory Compliance

Time Management

Preventive Maintenance

Waste Control

Maintenance and Repair

Compliance Enforcement

Technical Troubleshooting

Hospitality and Accommodation

Supply Ordering

Train Workers

EPA Requirements

PROFESSIONAL SUMMARY

Accomplished management professional versed in leading teams, increasing efficiency, and driving organizational success. Skilled in project management, budgeting, and strategic planning. Proven track record of developing successful strategies to exceed operational goals. Adept in leading diverse teams to reach corporate objectives.

EXPERIENCE

October 2022 - Present

Service Manager

Block Multifamily Housing, Kansas City, MO

Communicated with customers in person and by phone to promote issue resolution and good customer service.

Delegated tasks to employees to effectively complete projects.

Provided exceptional customer service to ensure satisfaction and loyalty.

January 2017 - June 2022

Service Technician

Mac Properties, Kansas City, MO

Replaced worn-out components with genuine parts for optimal performance of the system.

Followed safety protocols when performing service and repairs.

Utilized strong communication skills to efficiently interact with customers and provide technical advice.

Communicated with management and other team members to provide detailed reports and updates on assignments.

Identified parts needed for repairs and ordered them as needed.

Maintained detailed records of service visits and customer requests.

Remained up-to-date on technical and product knowledge within area of responsibility.

Conducted preventative maintenance on equipment to optimize performance.

Used electronic test equipment and hand tools to perform preventative maintenance checks and adjustments.

Troubleshot and repaired various electronic systems to resolve customer issues.

Conducted electrical repairs on various components such as motors, relays and switches.

Kept maintenance and testing equipment operating by following instructions, troubleshooting breakdowns and maintaining supplies.

Responded promptly to emergency service requests in order to minimize customer downtime.

Completed service ticket documentation and obtained signatures before leaving customer sites.

Performed preventative maintenance on a variety of HVAC systems, including troubleshooting and repair.

Diagnosed complex problems with heating and cooling systems using advanced testing equipment.

Maintained records of service calls, customer complaints and work orders to ensure accurate documentation.

Repaired components such as compressors, condensers, evaporators and other related parts.

Installed new HVAC units according to manufacturer specifications in residential settings.

January 2012 - October 2017

Maintenances/Housekeeping Supervisor

Tutera Group, Overland park, Kansas

Provided guidance and support to housekeeping staff as needed.

Trained new employees on duties and responsibilities of department.

Supervised employees in daily process of cleaning vacant and stay-over guest rooms.

Scheduled and organized daily cleaning tasks for housekeeping staff.

Displayed strong leadership capabilities while training new staff members on proper cleaning techniques.

Coordinated with maintenance teams regarding repair requests from guests.

Performed regular inspections of guest rooms and public areas to ensure cleanliness.

Inspected vacant and cleaned rooms to verify best possible presentation to guests.

Maintained assigned areas to the highest standards of cleanliness and organization.

Monitored work areas to verify that established sanitation standards were followed.

Monitored daily operations of housekeeping staff and provided feedback.

Established and implemented operational standards and procedures for housekeeping department.

Implemented safety protocols and trained housekeeping staff on proper cleaning techniques.

Enforced safety protocols and ensured that all equipment was properly maintained.

Inventoried stock to verify available supplies and equipment in adequate amounts.

Implemented policies and procedures for maintaining a safe working environment.

Created weekly schedules for housekeeping staff according to occupancy levels.

Maintained accurate records of inventory, supplies, and personnel performance reviews.

Examined building to determine need for repairs and cleaning issues.

EDUCATION

October 2000

Certification in Epa/Hvac

Vatterott, Springfield. Mo

April 1984

Associate in Science (A.S.) in Criminal Justus

Collage of the USAF, Bitburg Germany

Relevant Course #

Contact this candidate