Melody Roseboom

*** ***** ******

Ormond Beach, Florida 32174 Phone 386-***-****

ad18nb@r.postjobfree.com

Personal Qualifications Highly organized with scrutiny to details; very flexible regarding types of responsibilities required; asks for and accepts advice; strong customer service skills; a good self-starter and self-perpetuator; rapport with fellow workers is congenial with socializing held to a minimum; attendance record excellent; consistent, even tempered; proficient on computer and all office equipment. May 2018 – September 2023 Stonemor LTD /Ever Story Partners Ormond Beach, FL Office Administrator/Funeral Director Assistant

Answer phones direct call and assist families as needed Review, process and upload both At-Need and Pre-Need Contracts Process mail, Pay Bills, Banking, Invoicing

Maintain and update Data Bases

Maintain facility supplies, Assist with families as needed Maintain and Update Daily, Weekly and Monthly reports Maintain and update files and filing systemsTake and distribute First Calls Review Cremation Packages before send to crematory Enter basic information for Death Certificates

Follow up with doctors for signing of Death Certificates Final Review of Death Certificates before submitting to the State for Processing of final approvals

Order Death Certificates for the families and verify who is to receive them Receiving Cremains and verifying who they are and preparing cremains to give back to family or for burial

Assist Funeral Directors as needed

September 2016 – May 2018 Sunrise Aviation, Inc Ormond Beach, FL FBO Manager/Administrative Assistant

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained and managed Pilot Shop. Proctor Certified testing. Audited and certified Pilot log books.

September 2014 – July 2016 True Science Daytona Beach, FL Executive Assistant

Supported Vice President and Pharmaceutical Buyer. Screened and directed calls, Maintained Executive calendars, Maintained Executive Company Books including payroll, and accounts payable/receivable, Bank Deposits. Processed mail, opened, date stamped and distributed/filed as needed. Tracked open purchase orders, arranged shipping, Updated tracking spreadsheet, Tracked departmental spending.

December 2013 – July 2014 DME Automotive Ormond Beach, FL Contractor for Migration and TMS OCP Initiatives

Worked with the Franchise Dealer Install team and migrated all current customers from R-9 to R-12 Setting up storefronts, creating coupons, pulling proofs, double checking enrollments and proofs.

Worked with Franchise Dealer Install Team setting up enrolling new Toyota dealerships as a part of the TMS OCP imitative.

Setting up storefronts, creating coupons, pulling proofs, double checking enrollments and proofs

June 2004 – July 2013 Hamlin & Associates Ormond Beach, FL Data Analytics Manager/Business Manager

Improved workflow between departments increasing productivity, Successively created and implemented marketing strategies for clients.

Worked with assorted vendors in distribution of marketing tools, Worked with Vendors improving the data management

Maintain Company Books including payroll, purchasing and accounts payable/receivable. Data Management-maintained the database for 400 automobile dealerships, Computer & network maintenance, installing new programming, Training employees Plan and organize company business meetings and entertainment functions, Maintain Executive calendars, Coordinate Executive travel

Screen, direct and deal with calls as needed.

September 2000 – April 2004 Air-Sur, Inc. Ormond Beach, FL Administrative Assistant

Open, date stamp and sort incoming mail and prepare outgoing mail, Order supplies Operate switchboard, screening calls to direct them to the proper person or handle routine inquiries, Maintain office machinery such as copier, fax, telephone system and postage machine.

Prepare surveys, proposals, schedules and comparisons as requested. Maintain, update database and compile marketing mailing lists from data, Update and maintain computer programs on all stations, Create and maintain speed dial list, client classification lists, active and inactive client files, administrative files and update manuals. Assist with controlling corporate expenses and assist the President and Administrative Manager on projects as needed.

Close Day procedures, Bank Deposits.

Education 1978-1979 Florida Junior College Jacksonville, FL A.A. Liberal Arts History Major

• Graduated Cum Laude

Computer Programs

• Microsoft Word, Excel, Access, Powerpoint, Quickbooks, ADP, ACT!, Red Rocket, Sales Force, Sales Genie, Coupa, HMIS, EDRS

● Notary Public

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