M.S. Edrak

Sterling, Virginia • 571-***-**** • ad18n7@r.postjobfree.com

Seasoned Human Resources Manager with a robust background spanning 15 years in devising and implementing comprehensive HR strategies, programs, and policies. Adept in recruitment, talent acquisition, retention, and HR data analysis. Proven HR Business Analyst with a talent for collecting, analyzing, and interpreting complex data sets to identify actionable insights, trends, and opportunities for process enhancement. Expertise includes employee relations, compensation and benefits administration, and training and development initiatives. Known for exceptional coaching and up-skilling abilities, boasting an impressive 80% success rate in team development. Instrumental in achieving significant outcomes, such as a notable 15% increase in employee engagement and a remarkable 20% reduction in employee turnover. These achievements underscore my dedication to cultivating a productive and engaged workforce, leveraging both HR management and business analysis expertise. Skills

Employee Relations, Talent Management, Communications, Facilitator, Microsoft Office Suite, Tableau, Power BI, SQL, python, R, Excel advance, BMS, HIRS, CRM, HRD, SHRM, HCM, Multilingual (Fluent in English, Farsi, Pashto Speak Hindi, Urdu, Arabic)

Work Experience

Human Resources Generalist Full-time 01/2016 -06/2019, Then back, 01/2022- Current Washington Flyer DAT Dulles Airport, VA, United States of America

• Successfully managed the recruitment process, employee appraisals, compensation, and retention, resulting in a 20% reduction in employee turnover and a 15% increase in employee engagement.

• Supervised employee relations, including engagement and satisfaction, and achieved a 95% satisfaction rate on employee surveys.

• Promoted professional development and talent management and increased the number of employees promoted into leadership positions by 25%.

HR Business Analyst Part-time 08/2019 - 09/2020

Search Home Pvt, LTD

• Successfully reduced employee turnover by 20% by identifying and addressing the root causes of employee dissatisfaction.

• Trained over 100 new hires in the basics of business analytics, empowering them to make data-driven decisions in their roles.

Business Analyst Part-time 10/2020 - 08/2021

College Of Management

• Improved financial forecasting accuracy by 10% by developing new forecasting models, leading to better decision- making and resource allocation.

• Reduced the average time to fill open positions by 25% by streamlining the recruitment process and using data analysis to identify qualified candidates. This saved the company time and money, and helped to ensure that open positions were filled quickly and efficiently.

Business analyst Consultant Part-time 09/2021 - 12/2021 T.I.T. Institute Presidency college

• Trained over 1000 college-level business students in a variety of courses, including economics, human resource management, business analytic tools (Tableau, Power BI, Python, SQL), Microsoft Office, and exam preparation.

• Achieved a 90% pass rate on exams for students in my courses. Human Resources Manager Full-time 02/2011 - 12/2015 Blue Eyes Logistics Company US DoD Direct Contractor.

• Developed and implemented a new performance management system that resulted in a 10% increase in employee productivity and engagement.

• Reduced employee turnover by 20% by developing and implementing new employee engagement initiatives, such as regular employee feedback sessions, social events, and professional development opportunities.

• Created a diversity and inclusion council that has developed and implemented several initiatives to promote a more inclusive workplace, such as unconscious bias training for all employees and mentorship programs for employees from underrepresented groups.

• Processing payroll and assisting in resolving payroll problems.

• Complete all payroll cycle processing for off cycle and special pay cycles. Human Resources Manager Full-time 01/2007 - 01/2011 Social Welfare NGO.

• Increased the number of hires from underrepresented groups by 15% by developing and implementing a more inclusive recruitment process, which included partnering with diversity-focused organizations and unconscious bias training for hiring managers. And Processing payroll and assisting in resolving payroll problems.

• Reduced the average time to fill open positions by 25% by streamlining the recruitment process.

• Improved employee satisfaction by 10% by conducting employee surveys and implementing feedback, such as providing more flexible work arrangements and increasing opportunities for professional development. Assistant Administrator Part-time 03/2003 - 01/2007 Said Jamaludin Education University 01/2001- 02/2003

• Successfully administered university level courses, managed academic projects, and scheduled conferences for thesis project evaluations, resulting in a 95% satisfaction rate from students and faculty.

• As Head of Department, provided accurate and timely teaching schedules, reviewed payroll and overtime hours to ensure compliance, and managed teachers' academic appraisals and compensation fairly and equitably.

• Certifications

• Data Analytics Software’s course Certifications with live projects.

• AWS Cloud Practitioner certifications.

• IT Fundamentals Certifications.

• Data+ Certifications.

• Agile Business Analytics Certification.

• Jira, ALM, SDLC, and Multiple BA Methodologies Certifications.

• Certificate of appreciation in 2011, from US-Military, Bagram Airbase.

• Certificate of project completion & appreciation in 2012, from US-Military, Maza-e-sharif/camp Marmal.

• Certificate of project completion & appreciation in 2013, from US-Military, Helmand province/camp Leatherneck.

• Certificate of project completion & appreciation in 2014, from US-Military, Bagram Airbase.

• Certificate of project completion & appreciation in 2014, from US-Military, Shindand Airbase. Education:

Master of Business Administration.

Bangalore City University • 12/2021

Bachelor of Science, Degree in Physics-Parwan University

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