Contact

**** ******** ****** *****

Dardenne Prairie, MO 63368

636-***-**** (Mobile)

ad18lv@r.postjobfree.com

www.linkedin.com/in/p-natasha-

nouvong-36a778186 (LinkedIn)

Top Skills

Microsoft Excel

Account Management

Accounting

P. Natasha Nouvong

Account Coordinator - North America, Sales - Replacement & Leisure Enterprise Mobility

Greater St. Louis

Experience

Enterprise Mobility

13 years

Account Coordinator

April 2023 - Present (9 months)

Replacement and Leisure Division CHQ

• Developed knowledge of administrative practices, procedures and software applications. Currently supporting Vice President. And facilitating collaboration among multiple Vice Presidents, Assistant Vice President and Sales Directors and Business Solution Managers as well as other internal and external constituents. Ability to work with a level of independence on a variety of active projects, anticipating the need to problem solve without additional oversight or prompting, consistently taking the initiative to maintain an efficiency of administrative activities.

• Scheduled and coordinated meetings, webinars, conference calls, and maintained calendar appointments through Microsoft Outlook for multiple managers.

• Organized and scheduled travel arrangements, including pre-visit documentation preparation.

• Learned new account information and built rapport with our partners' key decision makers.

• Maintained a strict level of confidentiality and security. Senior Information Management Coordinator

April 2013 - April 2023 (10 years 1 month)

Greater St. Louis Area

• Load and maintain Enterprise, National, and Alamo branches/station location information, including legal policy updates, in various software applications.

• Research and provide support for accounts having difficulties booking reservations through the Contact Centers, websites, or travel agents’ systems.

• Ensure high standards and quality of work to ensure impeccable data integrity.

• Handle any special projects or duties as assigned. Page 1 of 2

• Support Daily Rental, MarCom, Business Rental Sales Team, Leisure Business Development Team, International and Domestic Tour Sales, both Airport and Home City Revenue Management Teams, various departments within IT, and all specialty IM Teams.

Support Services Representative-Executive Travel

October 2011 - April 2013 (1 year 7 months)

Greater St. Louis Area

• Work as a team to ensure Executive Elite Members have an excellent rental experience.

• Send Outlook reminders to branches to ensure an exceptional customer rental experiences.

• Arrange for rental vehicles to be delivered to private airports, hotels, offices and homes of Executive

Elite members

• Assist with any billing discrepancies.

• Stay up to date with new policies and procedures in a constantly changing work environment.

Customer Service Representative

January 2011 - October 2011 (10 months)

Greater St. Louis Area

• Work as a team to ensure customers will be provided excellent customer service daily.

• Assist with any billing discrepancies, set up refund as required to ensure satisfied service.

• Stay up to date with new policies and procedures in a constantly changing work environment.

Florrisant Valley community college

Administrative Assistant

August 2003 - August 2005 (2 years 1 month)

United States

Education

Ventura College

Associate of Arts - AA · (2002 - 2004)

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