Theresa Puccetti

League City, TX *****

ad18jz@r.postjobfree.com

+1-409-***-****

To be a strong asset to a company and team that will allow me to utilize my office, customer service, accounting and past career experiences to the best of my ability. With all of this I am confident in being a team member that works together for the better of a business. Authorized to work in the US for any employer

Work Experience

Accounting Technician

City of League City - League City, TX

January 2021 to Present

Assist in maintenance of accounting records, collection and posting of all City revenues. Enter journal entries and perform general ledger account reconciliation. Assist in collection of all City revenues to include support as a Utility Billing cashier when needed. Aid with the preparation of the daily bank deposit. Aid in the billing of accounts receivable records and maintenance of customer accounts. Daily, monthly, yearly billing/invoicing. Assist with review, monitoring and tracking of receipt of major revenues to ensure accuracy of payment amount, proper documentation of payment amount and compliance with contract if applicable.

Administrative Associate to Finance Department/ Coordinator II University of Texas Medical Branch - Galveston, TX March 2020 to January 2021

Reported directly to the University's Controller. Organized and directed the secretarial and clerical operations of the department by establishing, reviewing, and revising internal procedures and work flow. Scheduled meetings for three Vice Presidents of Finance department. Processed vendor invoices via PeopleSoft for prompt payment. Acted as department liaison with other departments and agencies regarding inventory control, building services, equipment and maintenance repair, purchasing, safety, and other administrative matters. Coordinated personnel matters with Human Resources Department and ensured compliance of the department with current Human Resources policies. Transitioned to Coordinator II, Auxiliary Department Nov. 2020 Customer Care Professional

goSafe – formerly Medsafe

September 2018 to March 2020

Industrial and medical safety equipment company. Handled a high volume of incoming phone calls and emails from buyers of companies that Medsafe serves in an office setting. Assisted customers in choosing Safety Equipment that suits their needs, and inputting their requests into Syspro to create a quote. Collected payment from customers whether it be cash, credit card, or purchase orders so that orders are processed in a timely manner. Filled in at the will call counter to greet customers and take orders there as well as handle cash, credit cards, and PO's for payments. Customer Service Associate - Life Safety Division

Honeywell - Pasadena, TX

September 2013 to April 2017

Managed customer requests for service of various gas monitors. Generated service repair orders and replacement quotes, obtain, verify and process customer Purchase Orders, generated invoices. Captured customer information and process in SAP. Developed SOP to create lean operations and improved customer service. Occasionally assisted as fill in to the Administrative Assistant to Customer and Product Support for the site since the role has been empty. Assist with training center coordination as far as scheduling classes through Microsoft Outlook for the entire site and assisted with the classes catering needs when necessary, worked as fill in receptionist including assisting with visitor badge system. Administrative Support Associate - Logistics- Cylinder Customer Service Representative

University of Texas Medical Branch - Galveston, TX November 2007 to August 2013

Galveston, TX

Administrative Support Associate - Logistics- Cylinder Customer Service Representative Provided extensive customer service to all departments, campus wide with cylinder needs. Coordinated all orders for cylinders being sent to and from customers (departments) and vendors for the institution. Responsible for working with Accounts Payable department by verifying & reconciling receipts and expenditures on prime vendor accounts and invoices. Worked closely with vendors and customers to assure accurate delivery and to set up delivery date/time. Created spreadsheets and word documents utilizing AcuTrax/ DataWeld inventory management computer systems, Wintergrate software, and Microsoft Office Word and Excel. Compiled data and runs routine reports relating to cylinder inventory. Handled routine questions regarding policies, procedures, and material management operations. Works with external customers to provide/receive information. Participated in special projects. Education

Associates of Applied Science in Business Management College of the Mainland - Texas City, TX

2017 to Present

High school diploma or GED

Ball High School - Galveston, TX

August 1996 to May 2000

Skills

• Materials Management

• Supply Chain

• Logistics

• Microsoft Office

• PeopleSoft

• SAP

• Call Center

• Typing

• Purchasing

• Accounting

• Heavy Cash handling (10+ years)

• Microsoft Excel

• Tyler - Munis

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