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Bartender, server, Customer Skills, Communication Skills

Location:
Manhattan, NY, 10007
Posted:
December 26, 2023

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Resume:

Nuzhaat Faaiza

347-***-****

ad18iw@r.postjobfree.com

EDUCATION

Queensborough Community College, 2018

Collegiate Institute for Math and Science, 2015 - 2018

College Now Program, Lehman College, Spring - Summer 2017

College Now Program, Hostos Community College, Summer 2015

EMPLOYMENT HISTORY:

Bartender; Server, Recreation Bar, Moxy Downtown

September 2022 – December 2023

• Greeting and welcoming customers in a warm and friendly manner; Providing guests with menus and assisting them with any questions or help; Taking orders and serving the guests; Making sure that guests are pleased with their food and drinks; Ensuring that guests felt welcoming and were given responsive, professional and gracious service at all times; Makings drinks that patrons have requested and serving their ordered drinks, including beer, wine, liquors and mixed beverages; Cleaning and organizing the bar area in keeping with the restaurant’s philosophy, culture, standards of excellence; Delivering excellent customer relations, building and maintaining a positive and professional relationship; Cleaning the bar well while closing and keeping everything on place

Hostess, Wallsé

August 2021 – April 2023

• Greeting and welcoming customers in a warm and friendly manner; Helping guests with reservations and escorting them to their table or bar; Providing guests with menus and assisting them with any questions or help; Answering phone calls; Maintaining a well-organized seating chart to fairly distribute the work among the servers; Keep the host stand and front area clean; Informing servers and kitchen staff with any guests notes, celebratory occasions, allergies, etc.1; Communicating with customers and restaurant staff to guarantee that any concerns were promptly addressed and guests left happy; Seeing the guests off when leaving with warm and comforting manner

Server; Barista, Catria

February 2022 – October 2022

• Greeting and welcoming customers in a warm and friendly manner; Providing guests with menus and assisting them with any questions or help; Answering phone calls; Taking orders and serving the guests; Running food and making coffee or tea; Restocking drinks and any products running low; Cleaning the coffee machines and bar area; Cleaning and setting up tables; Make sure that guests are pleased with their food and drinks

Dentist assistant, Dr. Eric Paul Gothelf

June 2019 – February 2022

• Prepare patients for treatment; Prepare instruments for the dentist; Take dental X-rays and process the films; Keep the dental chair and adjoining areas clean; Sterilize and clean dental instruments; Help translate instructions or conversations to patients who speak Bengali, Hindi or Urdu

Intern, Bangladesh Academy of Fine Arts (BAFA)

January 2017 – June 2020

• Helped instruct Bharatanatyam courses to students age 4-12; Assisted stage crew; Managed

audio & sound editing

CERTIFICATION:

TIPS Certificate

SKILL SETS

• Bilingual: Fluent in both English and Bengali

• Proficiency in Microsoft Word, PowerPoint, Excel

*References is available upon request



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