Bartender, server, Customer Skills, Communication Skills
Resume:
Nuzhaat Faaiza
***************@******.***
EDUCATION
Queensborough Community College, 2018
Collegiate Institute for Math and Science, 2015 - 2018
College Now Program, Lehman College, Spring - Summer 2017
College Now Program, Hostos Community College, Summer 2015
EMPLOYMENT HISTORY:
Bartender; Server, Recreation Bar, Moxy Downtown
September 2022 – December 2023
• Greeting and welcoming customers in a warm and friendly manner; Providing guests with menus and assisting them with any questions or help; Taking orders and serving the guests; Making sure that guests are pleased with their food and drinks; Ensuring that guests felt welcoming and were given responsive, professional and gracious service at all times; Makings drinks that patrons have requested and serving their ordered drinks, including beer, wine, liquors and mixed beverages; Cleaning and organizing the bar area in keeping with the restaurant’s philosophy, culture, standards of excellence; Delivering excellent customer relations, building and maintaining a positive and professional relationship; Cleaning the bar well while closing and keeping everything on place
Hostess, Wallsé
August 2021 – April 2023
• Greeting and welcoming customers in a warm and friendly manner; Helping guests with reservations and escorting them to their table or bar; Providing guests with menus and assisting them with any questions or help; Answering phone calls; Maintaining a well-organized seating chart to fairly distribute the work among the servers; Keep the host stand and front area clean; Informing servers and kitchen staff with any guests notes, celebratory occasions, allergies, etc.1; Communicating with customers and restaurant staff to guarantee that any concerns were promptly addressed and guests left happy; Seeing the guests off when leaving with warm and comforting manner
Server; Barista, Catria
February 2022 – October 2022
• Greeting and welcoming customers in a warm and friendly manner; Providing guests with menus and assisting them with any questions or help; Answering phone calls; Taking orders and serving the guests; Running food and making coffee or tea; Restocking drinks and any products running low; Cleaning the coffee machines and bar area; Cleaning and setting up tables; Make sure that guests are pleased with their food and drinks
Dentist assistant, Dr. Eric Paul Gothelf
June 2019 – February 2022
• Prepare patients for treatment; Prepare instruments for the dentist; Take dental X-rays and process the films; Keep the dental chair and adjoining areas clean; Sterilize and clean dental instruments; Help translate instructions or conversations to patients who speak Bengali, Hindi or Urdu
Intern, Bangladesh Academy of Fine Arts (BAFA)
January 2017 – June 2020
• Helped instruct Bharatanatyam courses to students age 4-12; Assisted stage crew; Managed
audio & sound editing
CERTIFICATION:
TIPS Certificate
SKILL SETS
• Bilingual: Fluent in both English and Bengali
• Proficiency in Microsoft Word, PowerPoint, Excel
*References is available upon request
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