Alexander Lawrence Aydlett, MSIT, CSM, CSPO, ITIL, PMP

P. O. Box 473 Mebane, NC 27302

ad18h7@r.postjobfree.com

919-***-****

http://www.linkedin.com/in/larryaydlett

PROFESSIONAL SUMMARY:

As a seasoned high-performance IT Professional, I take an active role in creating positive business results through effective relationship building, communication, cooperation and coordination across the organization. My leadership philosophy emphasizes doing the job right the first time and following through to ensure the work is complete. I actively participate in raising the standards of performance for myself, my teams and projects, by teaching and mentoring others, listening and learning from business and technology leaders, and evolving our best practices in business and technology.

SUMMARY OF PROFESSIONAL EXPERIENCE:

Professional Role

Years of Experience

Business Results

Team Management

8 years team leader

3 years manager

Decreased reported incident turnaround times ~20%

Lower total incidents, reduced ~33%

Higher quality of project end results

IT Project Management

7 years SDLC and IT Infrastructure

5 years implementing ITIL & Agile/SCRUM methods

7 years implementing PMI methods

Increased business systems capability

Improved economies of scale, saving ~100K

Higher business capacity

Efficient resource distribution and support coverage

Strategic advantage for business units

Software Release Management

14 years commercial software

5 years implementing ITIL & Agile/SCRUM best practices

Achieved 99.9+% success rate on internal releases

(<100 incidents reported for large-scale projects)

Decreased project initiation and closeout times ~25%

Increased project efficiency

IT Consulting

15 years business systems consulting including ITIL & Agile/SCRUM program implementation.

Improved IT service delivery

Created economies of scale and strategic advantage

Increased efficiency for business systems & processes

PROFESSIONAL EXPERIENCE:

2015-present: Senior Business Analyst / Scrum Master, SiloSmashers, Inc. (Research Triangle Park, NC)

2022-Present:

Contract Project Manager to the Department of Homeland Security (DHS) Science & Technology (S&T) Directorate’s CIO Office to lead the Business Management Office and a team of 5 analysts and subject matter experts. Responsible for all aspects of project management within the contract’s statement of work covering BMO activities. Managed team assignments, quality management of deliverables, coaching and directing individuals, and managing discrete project requirements gathering for client organizations within the directorate.

Project intake: Worked with Program Managers to document new IT project requirements, review project plans, and gather cost estimates. Created a new, consolidated Project Intake Requirements and Questionnaire document to capture all the necessary project and systems operations data that the Functional Areas need to make a well-informed decision on the viability, risk assessment, sustainability, and cost estimation for each project. Documented the project intake process and made process improvements to reduce the number of meetings and revisions to project intake requests. Created new processes and governance reports to manage progress of intake requests from initiation through acceptance, including new acceptance, cost estimation, and closeout documents.

ITIL Implementation: Planned and executed the implementation of 9 ITIL process areas across the CIO Office with simultaneous coordination to implement a similar ITIL implementation for the Office of National Laboratories (ONL) utilizing a cross-functional team of SMEs leveraging experience from both offices.

IT Asset Management: Documented the current state of policies, processes, and procedures for several aspects of software and hardware procurement and lifecycle management, including Software & Hardware Exceptions, Reasonable Accommodation Procurements, Software License Management, several unique IT Equipment Procurements, and made recommendations for improvements that streamlined and de-conflicted processes, defined roles and responsibilities to remove gaps and overlaps, and provided enhanced information management regarding assets in current use from procurement through decommissioning.

2015-2022:

Contract Consultant responsible for managing requirements gathering, design, and solution implementation for the United States Environmental Protection Agency (EPA) Office of Environmental Information (OEI) to create, support, and enhance business processes, systems, tools and capabilities related to project and program management of vendor contracts for Information Technology and Infrastructure contracts and continuous operations. Managed the Software Development/Release Life Cycle for updates to custom applications developed for the EPA to manage vendor operations, performance, financial management, and reporting systems and dashboards.

Transitioned applications development project team from Waterfall to Scrum methodology

Authored new project management documents, training materials and guidelines for Agile/Scrum adoption

Created client training materials for custom applications

Scheduled, managed and executed client training sessions for EPA executives, managers, and staff, and for EPA contract vendor managers and staff

Managed client requirements gathering and review sessions

Managed design review sessions with developers, analysts and client management

Created project schedules, backlogs, sprints and standup sessions with analysts and developers for quarterly releases using Agile/Scrum best practices

Created internal training materials for team skills development, executed internal Community of Practice sessions with internal team members

Coordinated development activities within Release Scrum schedule to ensure high quality of requirements, design and code production

Managed quarterly release of software updates to EPA systems for custom application and supporting technologies.

2012-2015: Senior Solutions Architect, Teleflex, Inc. (Research Triangle Park, NC)

Contract Consultant with Accentuate Staffing later hired on fulltime to Teleflex, Inc., responsible for the design, development and delivery of business technology solutions. Coordinated multiple project activities for capital projects with budgets ranging from $1.5 Million to $30 Million, deployed to data centers located in Limerick, Pennsylvania and Kernen, Germany.

Implemented improvements to existing business systems based on new business and technical requirements.

Worked directly with business unit owners and users to build more effective relationships and communications channels, and to determine current-state system status, identify necessary areas for improvement and create new projects to address evolving business needs.

Initiated new capital improvement projects, working directly with the Project Management Office and individual project managers to gather business and technical requirements, identify stakeholders, coordinate work efforts and produce solution designs for final implementation.

Managed the release and deployment of finished business systems to the production environment.

Coordinated transition of deployed systems from project to operations teams with supporting documentation.

Created improved processes and new documentation templates to enhance service operations and support of new systems.

2011-2012: Consultant, Modis, Inc. (Cary, NC)

Consultant to LexisNexis, to assist with the design, development and improvement of software installation and packaging processes within an Agile/SCRUM environment Initiated new projects to create improved software development and product integration processes, procedures and methods.

Created install packages for new commercial software releases for sale throughout the United States and Canada, and implemented improvements to existing projects.

Spearheaded improvements to software development lifecycle processes to create economies of scale and incorporate best practices of ITIL Release and Deployment Management and SCRUM principles.

Coordinated scheduling, estimating and backlog management of sprints with project managers.

Evolved software development lifecycle best practices to reduce defect reports and project completion times.

Developed new methods for software packaging including standardized templates and modularized components to create a consistent look and feel, higher quality user experience and more predictable installation behavior.

Created new requirements gathering and business analysis processes and document templates to improve project initiation and design phases and reduce introduction of defects due to incomplete requirements.

2011: Consultant, SiloSmashers, Inc. (Research Triangle Park, NC)

Consultant to the United States Environmental Protection Agency, responsible for the initiation, planning and implementation of the ITIL Service Life Cycle for the Office of Technology Operations and Planning (OTOP).

Created and maintained project proposals, timelines, executive briefings, work breakdown structures and project plans to begin implementation of Change Management, Release and Deployment Management and Configuration and Asset Management components as part of OTOP’s efforts at establishing mature IT Management policies, processes and best practices.

Worked directly with Federal managers, directors and contract officers to gather business requirements, establish priorities, build working relationships between divisions, and plan the implementation of ITIL best practices to fit the EPA’s needs.

Created and maintained project plans for quarterly releases of Management Information Systems software updates incorporating Agile/SCRUM methods.

2009 – 2016: Adjunct Instructor, ITT Technical Institute (High Point, NC)

Conducted advanced college-level technology classes centered on Project Management, Risk Management, Python programming, Microsoft Desktop, Server and Active Directory (2008 R1) and Cisco switching router products, as well as theory and applied principles of systems administration, networking technologies, telecommunications and information systems management. Instructed and mentored students using real-world scenarios and personal experiences to help direct their career choices towards the needs of the industry. Created new classroom instruction and presentation materials for new course additions and shared with other instructors.

Master of Graduation Ceremonies, 2010 - present

Faculty Advisor, National Technical Honor Society

2007-2009: Manager of Operations Engineering, Peopleclick, Inc. (Raleigh, NC)

Responsible for revenue-generating customer requests for software changes to SaaS-modeled Human Resources Management applications, management of software release projects for maintenance releases to applications, infrastructure design using Microsoft technologies based on Active Directory and Windows server 2003, and improvement projects to implement new strategic business technologies.

Managed team of 11 full-time Operations Engineers located in Raleigh, NC and London, UK, including hiring, promoting, coaching, mentoring, and evaluating individual performance.

Moderated post-project review meetings to capture lessons learned and implement improvements as needed.

Planned and implemented the construction of new live data centers in Raleigh, NC and London, UK including server deployment, data migration and application upgrades.

Consolidated release schedules for multiple software development projects based in Java and .Net into simpler and more streamlined release cycles that reduced manpower needs and scheduled downtime by nearly 30%.

Produced project plans including work breakdown structures, schedules, change management plans and risk management plans for major Java and .Net software releases to coordinate activities across several departments in the company before, during and after the scheduled release weekend.

Developed Agile and SCRUM processes and methods based on the ITIL Service Management Life Cycle to improve software development lifecycles, improve code release quality and reduce release times.

EDUCATION:

Florida Institute of Technology, Melbourne, FL

Master of Science, Information Technology, 2009

Master’s Certificate, Information Systems Management, 2009

Professional Certifications:

Project Management Institute: Project Management Professional (PMP)

ScrumAlliance: Certified Scrum Master (CSM)

ScrumAlliance: Certified Scrum Product Owner (CSPO)

Axelos: ITIL V3 Foundation

Axelos: ITIL V3 Service Design Intermediate Certificate

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