Erika Angeles

***** ***** ***** **. *** ***

Laguna Hills, Ca 92653

949-***-****

ad18gp@r.postjobfree.com

OBJECTIVE

To secure a position with a company that will fully utilize my past work and education experience while providing opportunities for growth and advancement SKILLS

Microsoft Office proficiency

Excel Access

Database Quickbooks

Meticulous attention to detail

Self-directed

Time manages

Bilingual English and Spanish

Proficient typing and transcription.

Computer and technical skills (including software knowledge) Organisational and time management abilities.

Administrative skills.

Communication (written and verbal)

Customer service skills.

Accuracy and attention to detail.

Multi-tasking.

EXPERIENCE

05/2022 to Present Data Entry Clerk Volcom-

Irvine,CA

Responsible for transferring paper formats into computer files or database systems. Handle typing in customer information provided directly into an electronic format. Attention to detail is essential, as mistakes can lead to more significant problems within a company.Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners. Type in data provided directly from customers. Create spreadsheets with large numbers of figures without mistakes. Verify data by comparing it to source documents

08/2016 to 03/2018 Shift Leader Pick Up Stix-

Rancho Santa Margarita, CA

Efficiently worked as a team leader and encouraged others. Supervised the training of new employees in daily operations. Performed both open and closing operations, printing reports, and finalizing the cash drawer.

Completed store deposits. Provided quality customer service. Do schedule, payroll, interviews, new hire paperwork. Train new employees,interviews,new hire paper work, payroll 04/2014 to 8/2016 Shift Leader Rubio's -

Rancho Santa Margarita, CA

Efficiently worked as a team leader and encouraged others. Supervised the training of new employees in daily operations. Performed both open and closing operations, printing reports, and finalizing the cash drawer.

Completed store deposits. Provided quality customer service. Do schedule, payroll, interviews, new hire paperwork.

03/2004 to 02/2014 APC/ Head Clerk Kingsoopers - Greeley, CO Customer service, make deposits, Supervise the front end, schedules, train new employees, close and balance registers, western union, process utility Payments. 11/2000 to 11/2003 Leasing Manager Hunt Apartments - Denver, CO Conducted apartment tours for potential tenants and answered any questions. Collected and kept careful records of rental payments. Maintained excellent customer relationships by adhering to the “10 Pledges of Customer Service.” Monitored and documented all income, including delinquencies. Handled customer complaints personally to verify they were properly handled. Wrote clear and concise owner's reports based on findings from quarterly financial statements. Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.

06/1994 to 11/2001 Receptionist Financial Personal - Escondido, CA Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintain the front desk and reception area in a neat and organized fashion. Made copies, sent faxes and handled all incoming and outgoing correspondence.

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