Wanda M. Harris

**** ******* ***** **

Glen Allen, VA 23060

Contact Information 202-***-**** ad18g0@r.postjobfree.com

PROFESSIONAL SUMMARY

Driven and motivated with over 15 + years of experience managing business office functions and providing executive level support to staff, clients and customers, who can make critical decisions during daily operations. Adaptable with the ability to work independently. Seeking to apply my detailed-orientated talents and adaptable personality to fulfill the company’s needs. Strong command of customer service care; efficient in handling confidential information, along with handling challenging assignments and maintaining a positive and friendly disposition. Hoping to use my wealth of experience and knowledge to attain a future with your company.

SKILLS

Team player.

Call Center experience.

Results focused.

Clerical and IT support.

Attention to detail.

Conflict resolution.

Efficient and dependable.

Extremely organized.

Scheduling and calendar preparation (Outlook).

Research Westlaw/Lexis Nexis.

Legal and Medical Terminology.

Expertise in customer service, data entry and filing.

WORK HISTORY

CarMax Corporate Office Richmond, VA

Coordinator I 2019 to Present.

Accounting Operations (Compliance)

Research DMV return checks to be deposited to Financial Institutions and/or customers.

Prepare cash receipts for treasury and deposit uploads for PeopleSoft systems.

Prepare bad debt reclass emails to be recorded on JV journal.

Vendor and store contact daily verifying stock purchases, vin numbers, and cash totals.

Enter data regarding One Time Vendors and Dealer IDs as requested.

Cancel ESP/GAP policies when vehicles are returned, repo, and early pay off.

Managed EMS.net systems for wholesale vehicles needing dealer cost and vehicle mileage.

Trained new associates for coverage and new roles for tasks daily.

Scanning, filing, and emailing appropriate documents to associate to process files.

EMS.net error correction cancellation of policies.

GAP/ESP policy data entry.

Lender file formatting (Excel/Microsoft Word).

Cancellation and reinstatement of policies.

Customer service return of funds.

Store interaction of tenders and transactions daily.

Banana Republic Short Pump, VA

Associate (part-time) 2021 to 2022

Organize the whole delivery and production process in store.

Ensure the stockroom is organized and each item is placed in sections.

Support management with stock accounting paperwork.

Organize and manage stockroom.

Drive sales by ensuring stock is processed quickly and efficiently and ensuring goals of processed are achieved daily.

Aware of store operations and Brand workloads; support the team where necessary.

Prioritize deliveries based on Brand turnover, management requests and newest products and new employee training.

Drive productivity within the stockroom by inventory control and data processing.

Stein Sperling Bennett De Jong Driscoll, PC Rockville, MD

Paralegal Assistant 2015 to 2019

Prepare Civil and Commercial litigation documents, such as pleadings, correspondences, and turn-arounds.

Calendar management for Attorney’s.

Perform legal research for trials, mediations, and depositions.

Conduct and or organized investigations, document searches for Personal Injury cases.

Review and summarize reports, and or other legal confidential documents.

Entered billable hours for attorneys (12), and other staff members.

Track and organize files, help manage files for close out for storage.

Draft legal documents, document production, admissions, appeals, and legal agreements.

Reception coverage, answering phones, greeting clients, mail, and distribution.

Intake and Conflict check.

Create binders for trials, mediations, and deposition.

Data entry, emails, and mailings to clients and other officials.

National Institutes of Health (NIH) Bethesda, MD

Client Services Specialist 1990 – 2015

Verify accuracy of physician list to ensure appropriate handling of documents.

Transcriptionist Lead Management.

Collect and analyze reports for statistical data.

Planned workflow and word procedures for dictations and transcription daily.

Maintained awareness of new applications, equipment, and method of procedures for medical records.

Coordinated and delegated daily duties to Medical Transcriptionist.

Interact with other clinical management teams regarding daily drafted documents for editing.

EDUCATION

Northumberland High School Heathsville, VA 1985

Diploma

Professional development/Business

Clerical studies and Database Management

Northern Neck Business Center Warsaw, VA 1990

Administrator Applications/Business

Penn Foster Scottsdale, AZ 2019

Paralegal Studies (Certification)

REFERENCES UPON REQUESTS

Contact this candidate