PAULA ORTIZ

***** ******* **. ******, ***** ***** 956-***-**** ad18et@r.postjobfree.com

OBJECTIVE

I am seeking an opportunity in a position you have available. I believe my knowledge of Experience with Customer Service and my Patient Care will be a great fit.

EXPERIENCE

TTEC

Customer service representative

•. Receive incoming calls

•. Helping Customers with questions about their account

•. Routing calls to correct department

Anderson's Home Care

Live-in Provider / Private Home Care 11/2016-07/2020

Medication Administration

Vitals

Meal Plans / Cook

Laundry

Cleaning

Securitas

Receptionist/Private Security 09/2014-09/2016

Open the doors for the day / deactivate alarm

Welcome employees / visitors

Answer calls / direct to correct extension

Pre-orientation to new employees

Sign in media & visitors upon Sign out / in keys to locks in the building

EDUCATION

7/2/2018- 3/2019

Medical Assistant, 1122 Morgan Blvd. Harlingen, Texas 78550, Southern Career Institute

SKILLS & ABILITIES

Customer Service

Clinical Skills

Medical Billing

Medical Terminology

Medical Law and Ethics

Electronic Health Records

Medical Practice Management

Phlebotomy & Lab Procedures

EKG

Word

Excel

Power Point

Vitals

Glucometer Reading

Autoclaving (Sterilization)

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