Tonia D. Felczer
972-***-****; *****@*****************.***
linkedin.com/in/tonia-felczer-79679413
Skills
• Quality Education and
Training Graduate
• Good Manufacturing
Practices
• Certified Notary
• Real Estate CE Training
• Property Management
• Roof, HVAC, Foundation,
Septic, Water Heater, and
Tankless Systems Training
• Mortgage experience
(Conventional, VA, FHA,
Bridge, and other loans)
Technical Skills
• ACT!
• QuickBooks
• Quicken
• SQL Databases
• Adobe Acrobat
• Voice over IP (VoIP)
Experience
Top Dog Real Estate & Management – Plano, TX Jan. 1999 – Present Broker & Owner
• Work with buyers, sellers, renters, new builds and commercial real estate.
• Responsible for home maintenance and property management.
• Run day-to-day business operations and marketing.
• Collect tenant rents.
• Responsible for trust accounts and paying rents to landlords.
• Advise, teach, and assist Realtors with client issues, contracts, and negotiating skills.
• In charge of all company compliance.
Ambiance Realty – Addison, TX Apr. 2016 – Jan. 2018 Broker & Compliance Manager
• Worked with buyers, sellers, renters.
• Advised, taught, and assisted Realtors with client issues, contracts, and negotiating skills.
• Owned all company compliance and approving files from contract to close.
• Taught real estate classes to agents.
Note: While working at Ambiance, all sales were run through Ambiance Realty and all Property Management was through Top Dog Real Estate.
Quest Medical, Inc. – Allen, TX Jan. 1993 – Dec. 1998 Product Manager, Obstetrics Division
• Managed marketing and operations of the Intrauterine Pressure Catheter (IUPC) and Critical Care Pressure Monitoring product lines.
• Developed marketing plans and business assessments.
• Forecasted, budgeted, priced, and provided sales reporting.
• Oversaw and service customer accounts.
• Coordinated product re-design, improvements, and Engineering Change Orders (ECOs).
• Trained Customer Service Reps and Distributors.
• Coordinated conventions and promotions.
• Acted as trade show manager for Cardiovascular Division. Marketing Specialist, Corporate Development Department
• Conducted technical and business literature searches, interviews, and surveys.
• Interpreted secondary marketing research and clinical data.
• Produced market analysis of prospective acquisitions.
• Created written, graphical, and oral presentations of results.
• Maintained communication with industry specialists regarding acquisitions and divestitures. Grubb & Ellis – Dallas, TX Aug. 1990 – Jan. 1993
Executive Assistant to President of Asset Services
• Assisted in marketing, planning, coordinating, and public relations of property auctions.
• Supervised auction customer service personnel.
• Prepared government-related proposals.
• Responded to letters of intent and solicitations.
• Provided liaison services with government agencies for brokers nationwide.
• Ensured compliance of all government files.
Marketing Assistant to Regional Vice-President of Property Management
• Conducted marketing research and surveys on commercial retail, industrial, and multi-family properties.
• Compiled and presented data to upper management. Administrative Assistant
• Assisted in billing, tenant relations, and on-site property management. Michael Shelby – Dallas, TX Jun. 1989 – Aug. 1990
Staff Accountant
• Manage accounts receivable, accounts payable, joint interest billings, bank reconciliations, general ledger reconciliations, payout statements, and income tax schedules. Education
University of North Texas
B.S., Business Administration
Marketing Management & International Business
Additional Information
Additional Languages
• Fluent in Russian, Polish, and English
• Proficient in comprehension of Spanish, French, German, Hebrew, and Yiddish Eligibility
• Eligible to work in the U.S. with no restrictions.