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Scrum Master It Infrastructure

Location:
Summerville, SC
Posted:
December 26, 2023

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Resume:

Martin Serkin

Current Location: Summerville, SC *9485

818-***-****

Email: ad18d5@r.postjobfree.com

Professional Summary:

Highly motivated and resourceful IT Professional with a record of developing and supporting successful IT projects and solutions incorporating a wide range of applications and technologies. Consistently recognized as able to improve organizational effectiveness and efficiency through leadership that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility.

Studied and learned the Rational Unified Process from Grady Booch and consulted at Rational in San Jose California before it was sold to IBM Currently utilizing JIRA, Confluence. and Jenkins

Outstanding ability to facilitate effective communication by translating technical information to non-technical customers in easily understood terms. Able to remain calm and work well in high-pressure situations and constantly seeking new challenges and a professional and driven individual with both a strong work ethic and the desire to exceed expectations in all aspects of professional endeavor. Nominated for the Board of Directors at the Scrum Alliance.

Excellent understanding of Agile Software Development practices such as Scrum, Kanban, Feature Driven Development, Scaled Scrum and Extreme Programming.

Highly effective ability to lead cross functional Scrum Teams.

Exceptional communications (verbal and written) skills with all levels of management and team members.

Superior leadership skills in a team or Scrum environment. Exceptional problem solving and conflict management/resolution skills. Highly effective analytical and organizational skills with attention to detail.

Experience using Application Life Cycle Management/Agile Framework tools such as Version One, Jira etc.

Understanding and Knowledge of DevSecOps organizational structure and practices as such as continuous builds, continuous integration, continuous testing and continuous deployments as well as automated testing.

Extensive technical knowledge of the capabilities of available hardware and software resources.

Good analytical and problem-solving skills.

Demonstrates flexibility for adapting to both changing business and client needs, and a changing technical environment.

A complete understanding of the systems life cycle.

Extensive knowledge of programming languages currently utilized browser-based productivity tools, and platform technology used in the department.

Asset Software Management – responsible for ensure tools such as Jira, Confluence, Jenkins, and JVA are up to date and available to teams.

Agile Coach/Certified Scrum Master/System Analyst involved in Agile for over 12 years. Introduced Raytheon SAS to the Agile World including Scrum, Kanban, Lean and XP.

Technically savvy and a quick study in emerging technology, able to quickly assess and utilize the appropriate response to meet the specific needs of the business requirement at hand. A welcome addition to any team; ready, willing and able to function in any role necessary to ensure project success and on time project delivery.

Always on schedule and prioritize and handle multiple tasks while effectively achieving and exceeding both corporate and project goals. A builder of high-performance teams who thrives in environments requiring a high-level strategist and a big-picture thinker.

Currently studying for PMP Certification. Studying for PMI-ACP Exam

Involved in Test Driven Development, Automated testing and Continuous Integration for over 10 years.

QA testing on embedded projects and Web development for an additional 8 years

Version One specialist

Scaled Agilest 4.0

Secret Clearance

Banking consulting for 1st Interstate bank (now Wells Fargo, Bank of American, Los Angeles), DTVV (new jersey) aiding in the Mortgage and Loan department. Agile transformation and Scrum Master.

Education:

Master of Business Administration Finance Monmouth University West Long Branch, New Jersey 1979

Bachelor of Arts Psychology / Math (Human Factors) Brooklyn, New York 1977

Skills & Technologies

Operating Systems: UNIX (HPUX, Solaris, Sun OS), VMS, Windows

Languages/Tools: C / C++, OOA / OOD, UML, COBRA, Ada 83 / 95, SQL, Visual Basic, Java 1.6 (JSP, EJB, etc.), JavaScript, MQ Series, PL / SQL, Pro*C, HTML, XML, Smalltalk-V, WebSphere, PERL, VxWorks, Rational UML tool set, KORN & Bourne Scripting, SQL, SQL Server, BAL, Assembler for Motorola 68000, PowerPC

Databases / Servers:DB2, Oracle, IBM MQ Server, IBM HTTP Server SQL utilizing SSRS, ASP NET

Other: Sync / Async, SNA, X-25, TCP / IP, Pthread, UDP, Testmate, SoDA

Hardware: SUN SPARC2, IBM PCs and Compatibles, Macintosh, HP 3000, IBM 390, SCSI, R6000, Motorola 68030 / 68040, ISDN, fiber optics, VMEbus, ATM, Ethernet, ISDN

Industry Applications: DII / COE System, C2 CSCI, Navy C3I, TAOC, C3 Embedded Real-time Systems (utilizing TADIL-A, TADIL-B, ATDL-1 and Link 1 Systems), Machine-Man Interfaces, Communications / Messaging, DSP, Insurance (Auto, Quotes), e-Commerce, IVR, Credit, Configuration Management Systems

Other Skills: Agile, Scrum Master, Project Management, Asset Management, Real Time Multithreaded

Applications in C, C++, Java, UNIX, Rational Took Kit, Rational Rose, ClearCase, ClearQuest, SODA, Client Relationship Management, CORBA, IT Process Improvement, Operations Architecture, CMM Standards, Solution Design, Computer Programming, Consultation Skills, Process and Solution Testing, Software Skills, JIRA, SharePoint, Version One, Rally, TFS, SAFe, DevOps, CI/CD,TDD

Certifications:

Six Sigma Specialist, Agile Development, EVMS, Integrated Technical Program Leadership, Scrum Practitioner, Software Peer Review, Contracts for Program Management

Certified Scrum Master Certified Scale Agilest Certified Product Owner, Certified Scrum Fundamentals, Certified Scrum Studies, Certified Scaled Agilest, Certified Agile Lean Methods Theory, PMI-ACP 09/2019

Experience:

Wife came down with severe COVID after taking booster. June 2022 - May 2023

Holding classes for developers on Agile, Safe.

Infosys – Client Bank of America Mar 2022 –May 2022

Scrum Master/Release Train Engineer

working with teams that are new to Scaled Agile.

Facilitate the Pre-PI meeting with the Product owners and stake holders. Then facilitate the PI meeting and during break work with the teams attempting to answer their question and those I cannot bring to the stakeholders to clarify. Next PI meeting discuss what the teams are doing their estimates and tier estimated completion dates. Once all questions, impediments are fixed, work with the teams to ensure that the scrum masters are fulfilling their role. Worked with India team.

Tracking and managing Migration, Ingestion, Curation and Integration of Data.

Utilizing Dot NET

Utilized ERT for tracking, metrics background tasks, team tasks, etc.

Utilizing Jira, Java, Confluences.

Unix systems as well as Cloud.

Working with teams on asset management

Raytheon Woburn MA Aug 2020 –Oct 2021

Scrum Master

Scrum Master on 2 teams (16 developers) and lead on AI/Machine Language project. Government contract which might be cancelled soon.

As a Nexus Scrum Master on RTE aid the team during planning Daily Scrum, Demo preparation and retrospective. Assisted in tracking data migration, data ingestion, date curation, data movement, data integration and data enhancement projects. Team is distributed and Daily Scrum and mist meeting held on SKYPE.

As the Scrum Master facilitate the Pre PI and PI meetings, attended the team meeting to aid in any questions about requirements. Also aid and conduct the role of the PM attending the PI and working with the RTE and scrum masters as well as keeping stakeholder up to date on progress.

Responsible for the asset management of Jira, Confluence, C++, Jenkins, and other embedded software tools. Aided in data migration to Azure. Worked with team doing the UI/U mobile and computer UI/UX software.

Conducted Daily Scrum and at end of Sprint Retrospective.

Introducing Dot NET to developers on new project

Team responsible for the Assets management for the production arena.

Blossom 4 Health Plans, Inc - Nexus Charleston SC Feb 2020 - Aug 2020

Scrum Master

Consulting to several clients acting as a Nexus scrum master on teams ranging from7 9 people and ARTS ranging from 70 -90 people.

Clients consist of SAIC, MUSC, and DoD

Blossom 4 Health Plans, Inc - Lowe’s Mooresville NC Sep 2019 - Feb 2020

Scrum Master/Agile Transformation coach

Scrum Master/Agile Transformation coach consultant at Lowe’s. Working one two teams, Tax and Parcel returns. Working with current management on transformation from waterfall to Agile Scrum.

Scrum master on the two projects, facilitating the team transformation.

Training on scrum and the 4 procedures as well as working with the business unit to aid the transformation.

Utilized SAP ERP on several Projects for tracking and improving finance of projects.

Asset management for the inventory for one-line clients.

SRC Jan 2019 – Aug 2019

Agile Coach

Agile coach on several projects as well as a transformation coach for a large government department. Working with stake holders to create an implementation transformation plan, including SAFe, Scrum, XP, Lean and Scrum at Scale. Agile coach to a team working on health tracking issue. Worked on API/UX project to place the application on Azure.

Scrum Master on a team of 9 developers holding all the standards protocols such as daily stand up, system demo, retrospective, and scrum planning. Worked on management for all asset management issues for each Business unit.

Worked with the product owner on maintaining the backlog. Included was the data security and cloud security using IBM Security Guardian.

Deployed Windows 10 throughout the Marine system for use within the USA. In charge of the management of all the software tools for the teams.

Blossom 4 Health Plans, Inc Boston, MA Consultant Nov 2016 – Oct 2018

OPTUM

Agile coach on transformation to OPTUM’s modification to SAFe, OSAM and DevOps. Worked as a Nexus Scrum Master on a project to update software applications for an acquisition made by OPTUM.

Agile transformation to improve the QA throughout OPTUM Technical, project to rework software utilized by a newly acquired company that has not updated software. The cloud services groups utilize Azure software with Python. ware for 18 years. Acted as Scrum Master / Coach on the ABC project.

Responsible for the implementation of the proper approach for DevOps and QA. Have provided complete Asset Management. I was acting as a Program Manager trainer for a group which was transforming from waterfall to agile and working the individual who would become the project manager. Worked on the ABC project to aid the team in the UX/API arena for Cloud project utilizing Azure, utilizing JSON.

Scrum master on the ABC team, training the team on the Agile methodology, conducting standup, system demo, retrospective and scrum planning as well as aiding in maintaining the backlog. RTE on 2 trains for existing projects. One Train had 50 developers; the other team had 69 developers.

Product owner on one train, conduction the PI 2-day meeting, working with train on planning the iterations and releases. Responsible for the Asset management of all tools utilized by teams.

Aided in data migration to Azure. Worked with team doing the UI/U mobile and computer UI/UX software.

Claims team transformation to Safe

BMW, Blue Cross Consultant Remote

Scrum Master Worked remotely on several projects at BMW, Blue Cross as an Agile coach and remote Scrum Master. In addition, held SKYPE classes for the Product owners and Release Train Engineers on how to further the teams in SAFe Lean-Agile.

JIRA for system [lanning, team tracking and tasks, etc.

BMW Spartanburg, SC

Agile Coach/Scrum Master/Product owner/Release manager/Program Manager

Agile transformation coach to several teams moving from waterfall to Scrum and Kanban. As part of the PMO utilized PLM functionality Coached several teams as to Agile methodology, training Product Owners, Scrum Masters and Team members. Facilitating stand ups, planning sessions, retrospectives, and use of tools such as JIRA and TFS Introducing DevOps in order to facilitate production software and IT. Stand in for scrum master when not available.

Attend the Scrum of Scrums as a monitor. Facilitated the development of the Agile operating model including product and value stream definition based on business value, and alignment of teams to optimize flow and reduce dependencies. Aided in the discussion, decision making, and conflict resolution within the executive teams to increase their adoption. Facilitated the training and mentoring of other Agile Coaches on organizational and team design best practices.

Azure software with Python was utilized for the applications that were cloud based. Trained Production team in Scrum ban and aiding team members in the use of JIRA. Training another group in Kanban for issues on Production Line. Excel utilized for training and application usage. SAP UI and cloud development. Acted as Product owner on two of the projects. Interfacing with stakeholders both US and Germany to create the backlog, value stream., etc., Scrum master on a distributed team of 6 developers located in India, USA, Brazil and China. QA with the production teams aiding in establishing Kanban teams for production interruptions. Held Daily stand-up, retrospective, and system demo as well as Iteration planning.

Aided in data migration to Azure. Worked with team doing the UI/U mobile and computer UI/UX software.

DTCC Newark NJ

Agile Coach

Agile transformation coach to several teams moving from waterfall to Scrum. Coaching several teams as to Agile methodology, training Product Owners, Scrum Masters and Team members. Consulted on the teas who were working on the accounting and check processing for the banks.

Booz Allen Hamilton Charleston SC Mar 2015 – Nov 2016

Agile Coach/Scrum Master/PMO/Project Manager (Product Owner)/Release Manager

Purpose and Scope; Agile Specialist and Project Manager/Agile Coach on the VBMS DEVOPS Project for the VA. Metrics, Risk Management, PLM., Aiding Scrum teams in the Agile/Scrum environment to follow the SAFe attribute, Scrum Master for two teams. utilizing SharePoint, calculating the metrics per sprint for presentation to the stakeholders. Managing, gathering, and updating the Risk and Issue Register for tracking of release risks and issues. Career Manager for staff assigned. Utilizing Agile PLM for modernization of the development process. Utilizing RTC for metrics, Story tracking, requirements, etc. Agile Coach and planning to instruct staff on SAFe and migrate to SAFe. Assigned as the Agile Coach to the project. Starting to set up ART teams. Aided in selecting those on staff to be RTEs Working with the stakeholders and POD leaders to implement Agile in true sense. Stet up Center of Excellent to aid in the training of staff. RTE on one train of 9 teams. Responsible for monitoring the QA teams during system testing to ensure all requirements are accepted. Conducted the discussions, decision making, and conflict resolution within the executive teams to increase their adoption. Aided in the establishment of the process and structure for Lean Portfolio Management to align strategy and execution. Trained the other members of leadership and facilitates outcome-based planning.

Researching how scrums are held, stories marked Done and stories carried over to next sprint. Have achieved Certified Scaled Agilest and am going for the Agile SPC certification in November. Delivered Application Program releases 8 through 12. Managed the creation of documentation according to VA standards, review of documentation and configuration control. Utilizing Kanban for IT infrastructure. Utilized ASP NET, MVS and other tools for the web interface between the veteran and the VA system. Utilized SharePoint as the document management and utilized it for team information sharing. SAP utilized for UI Cloud deployment (Azure) aiding the team in creating the wireframes for UX/API environment for the veterans. Security software was necessary for protection of database, records, etc. and the tool utilized was McAfee for Database and Cisco ACI for the data center. In addition, I was responsible for the Accounting of the billing process to the DoD.

Blossom 4 Health Insurance Rockville, Md Jan 2015 – Sep 2016

Lockheed Martin

Agile Coach (SAFe)/Scrum Master/Product Owner/Program Manager/RTE

Consulting to the FAA through Lockheed Martin as a Scrum Master/Agile Coach and helping with the modernization of the Flight Deck software written in C/C++ and ADA 95. Helping management in their process to utilize Agile for their bidding process. Acted as Agile Coach to introduce LM to the SAFe methodology. This is a DEVOPS project working closely with the stakeholders for make changes to the existing system on a timely manner. Set up two ARTs and acted as RTE. Delivered 3 Application Program releases from Scrum team. Also aided and acted as Product Owner when the Product Owner was unavailable and was the scrum master for the QA teams. Utilized Version One as the tool for story tracking, requirements, etc. Aided in the creation of necessary documents for the project, review process and configuration control of all documents produced. Utilized SharePoint as the document management and utilized it for team information sharing. Aided in coaching how to create the wireframes for the UX/API teams.

Trained the teams in the Lean mindset

Held Training classes for Lockheed and FAA stakeholders on Portfolio Management

Help coach Release Train Engineers for the 5 release trains

Aided in facilitating the planning meetings

Facilitated in the selection of tools necessary for CI, TDD and test first design

Trained Product Owners to their role and responsibilities.

Azure software with Python was the tool for the Cloud based applications.

Scrum master on development team.

Client: United Network of Organ Sharing Richmond, VA Nov 2014 – Jan 2015

Agile Coach /Scrum Master/Product Owner/Program Manager. Consultant

Consulting on several projects aiding in the learning process of the methodology of Agile/Scrum in a Microsoft .Net environment.

The company was United Network of Organ Sharing (UNOS). The environment was the Scaled Agile foundation (SAFe) and SharePoint. Acting as an Agile Coach on several teams utilizing CI, TDD, and automated testing. JIRA and Confluence was utilized to track project. Scrum Master on team developing new UI interface. Worked on the Rally team to help transform UNOS to a Rally based Agile project.

Help set up CoE to train staff and stakeholders. Acted as RTE on three ARTs Program Management office on several projects. Worked in training Product owners as to their role and responsibilities. Worked as a RTE for a tract of 9 teams to help coach other in RTE role Utilizing Microsoft Project as well as other .Net tools such as SQL, Excel, and PowerPoint. Aiding in teams utilizing ASP Net for the web interfaces between the doctors and the donor centers. SSRS was utilizing as the SQL reporting services.

Lockheed Martin Charleston, SC Mar 2014 – Oct 2014

Agile Coach/ Scrum Master/RTE/PMO/Product Owner Consultant

Helping Lockheed Martin become an Agile Project by being the Agile Coach to the staff and management, through actual experience, how to become Agile/Scrum. Scrum Master for the UAT team. Demonstrate with the product owner, how to prepare the backlog, Coach the other 4 Scrum Masters on Stand-ups, Sprint Planning, Closing a Sprint and Retrospect. Scrum Master on the QA team Mentored project team members on the how to use Version One. We were following the SAFe methodology for agile implementation and practice. This is a DEVOPS project modernizing the GCSS system for the Marine Corps. Delivered 3 Application program releases.

Facilitated the training of RTEs and Scrum masters for lean development and ARTs Working as an RTE with 7 teams. Scrum Master on the QA team and coach to the other 4 teams.

Aided in the facilitation of tool selection and use regarding Test First, CI, TDD and AT.

Held meetings with Stakeholders to aid in the Portfolio management, PI planning and Value release management Kanban utilized for infrastructure problems integrating the DevOps structure. Microsoft tools included PowerPoint, Excel, SQL, and Project. Utilized SharePoint as the document management and utilized it for team information sharing. Product owner on one project transforming from waterfall to agile.

Project is converting system from ORACLE PLM 11 to ORACLE PLM 12. The project is for the Marine Corps and it is their supply chain, ordering inventory etc. Tool Specialist help teams in training and use of existing methodology. Implementing DevOps automated testing utilizing QPT, HP/ALM and other tools.

Introduced automated testing and Continuous Integration to the project. Scrum Master and Lead of the QA Testing team. The project deals with metadata and ETL concepts of moving mega data between versions of Oracle. Aided in the process of creating necessary documents for Marine approval, review and configuration control to aid in keeping track of changes, release dates, etc.

Blossom 4 Health Plans Summerville SC Oct 2013 – Mar 2014

Agile Coach

Agile Coach: Help setup web site and preparing start-up corporation for doing business in the Health Insurance arena.

Preparing site to conform to ACA regulations and restrictions. Working to start corporation in South Carolina. Company went out of business.

Forward Slope Corp Charleston SC Apr 2013-Oct 2013

Scrum Master/Developer

Scrum Master/Developer: contracted to LCE where I was developing software utilizing FLEX. Worked on the Air Force material Command system developing Middleware software. The environment was the Scaled Agile Framework (SAFe). Utilized Rally as our Agile tracking tool. SQL and SSRS was the main >NET tools utilizing for DB reporting.

Raytheon Company El Segundo, CA Jul 2008– Apr 2013

Agile Coach /Scrum Master/Section Manager/RTE/Product Owner

QA for production of equipment transforming the production lines to a more agile environment and the software QA teams to Kanban for production problems and software related problems .Lead software development projects involving embedded software for Radars, Satellites, and analysis of radar and sensor data from various fighter planes (F-15, F18, F-22, F35). Focused on QA for VIIRS (Satellite) doing software IV and V. Use C, C++, C# and JAVA to display real-time data from radars and sensors for various customers. Manage system conversions and test software design and function including transferring from Rally to Version One (Corporate Agile tool) and testing IV and V program including unit test and tests at build. IPT lead of two projects managing over 9 developers. The JAVA development was UI/Middle tier utilizing JavaScript. Implemented Agile Tracking, configuration Management, Automated testing, Continuous Integration, etc. Utilized Version One for the project

Implement Agile / Scrum on various projects such as DAP. Performed as an Agile Coach and Scrum Master (Scrum, Lean, XP, Kanban on up to teams.). Introduced the rational Unified Process (RUP) into the agile tool set. Utilized ClearCase and ClearQuest as well as UML. Utilize I Tracker to manage communication and identify software development issues. As the Tools specialist, conduct research on process improvement tools to aid in the efficient delivery of projects. Lead section meetings, prepare the EVMS reports, share technical expertise with software developers and document performance reviews as needed. Included introducing Lean/Kanban to other projects.

Coach software developers in documentation, testing and coding more efficient JAVA solutions. Introduce Agile to all business units in Raytheon, active member of the Method and Tools team. Utilized Safe methodology for three projects.

Provided Agile coaching to management and developers on Agile methodology.

Project managed projects utilizing PMI methodology including the successful implementation of the ATU project, delivered on-time and within budget, which allowed for a portable solution for the client, acting as Program Manager on DAP when Manager away.

Coaching of developers and future Scrum Masters to the Agile approach for development in Scrum XP, Lean and Kanban Version One to Raytheon SAS to replace all the CI, TDD, Configuration Control software. Taught courses and coached teams on the use of TFS and it capabilities. Install the TFS server and configured it for use by different teams. Acted as coach to several departments on TFS usage and benefits.

Worked with the Product owners and stakeholders to ensure requirements were up to date and to solve the day-to-day problems that arose such as APi/UX wireframe creation.

Took over two projects from previous lead and brought them in on time and within budget.

Product owner of three projects.

Transferred to Version One from Rally to provide tracking for new projects. Mentored several projects on how to implement and utilize all aspects of Version One.

Conducted Daily Stand-ups, helped resolve problems discussed at Stand-up, prepared velocity and burn down charts to show progress.

Conducted retrospect’s at the end of each sprint to improve performance and team.

Started working with management in transferring to SAFe

Held meetings with stakeholders to aid in building the Agile Portfolio

Facilitated meeting for selection of the RTEs.

Delivered over 5 Application delivers on 5 different projects

Aided other Scrum Masters as a coach on 3 Application delivers.

Created document specifications for multiple projects.

Review process of all documents required to project

Document configuration control.

Scrum master on over 20 teams.



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