Thomas Hartel

General Manager - Boudin Bakery

Perris, CA 92570

ad18d3@r.postjobfree.com

+1-909-***-****

Dynamic leader with multi-unit experience in strategic planning, operations and development of high performing teams and profit improvement. Accomplished and dedicated professional with a career reflecting high quality performance in boosting organization profitability and performance. Proven track record of generating new business and increasing frequency of visit through implementing strategic initiatives while driving a culture of hospitality and engagement to position business as the obvious choice.

Work Experience

General Manager / Area General Manager

Boudin Bakery - Huntington Beach, CA

April 2012 to Present

• Year over year sale increases past 3 years

• Identified sales opportunities by using P&L and Operations increasing sales up to 15%

• Lowered food cost 4%+

• Responsible for the overall successful operation of 3 Boudin Bakery restaurant locations with approximately $8.2M in annual sales with traffic growth over prior year for the last two years

• Implement and coach successful operations.

• Actively source and develop future company leaders.

• Lead team members on the effective methods, operations and procedures to engage a level of excellence in guest and employee experience to drive traffic and profitability.

• People, process and Profit driven.

• References:

• Roberta Barbieri VP of HR 415-***-****

• Sharon Godfrey Area Director 949-***-****

• Carlos Hernandez GM 714-***-****

Assistant General Manager

Fuddruckers Restaurants LLC - Buena Park, CA

May 2010 to April 2012

• Responsible for daily sales, food cost and labor

• Lowered food cost from 28.5% to 25% in first year, by 1.3% follow year

• Keep labor within forecasted budget

• Strategies long-term business needs while generating guest relations feedback for process improvements

• Encouraged, trained and disciplined employees to maximize performance

• Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures General Manager

Pick Up Stix - Fullerton, CA

April 2009 to May 2010

• All responsible for all aspects of store operations

• All ordering

• All training for both managers and hourly staff

• Company went out of business

Asst. General Manager

ISLAND BURGERS - Huntington Beach, CA

March 2006 to April 2009

• Started as a shift manager and was promoted asst. GM before first year.

• Was responsible for crew schedules

• Was responsible for ordering, inventory

• Worked with GM to keep food cost and bar cost at or below budget New Store Opening Manager

Macaroni grill - Cerritos, CA

January 2004 to March 2006

• Responsible for hiring all hourly staff and management staff

• Responsible for all new hire training

• Responsible setting up new store

• Responsible for successful grand opening

Area Director

McDonald's corporation - Los Angeles, CA

May 1995 to August 2003

• Work with franchisees to meeting personal and corporate goals

• Work with franchisees to maintain corporate standards

• Training of new franchisees

General Manager

McDonald's of Lakewood - Lakewood, CA

March 1990 to August 2003

• Responsible for all operations of a store

• Responsible for all financial results of Store

• Responsible for all hiring an internal development

• Was GM of the year for the state of California

Education

Bachelor of Science in Mechanical Engineering

UCLA - Los Angeles, CA

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