MARIA PREUSTER

ad18c5@r.postjobfree.com 917-***-**** New Jersey

Dedicated Insurance Sales Agent adept at managing various policies and delivering insurance product expertise. Highly-motivated with strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Insurance Policy Sales

Email Marketing

Building Relationships

Client Account Management

Client Retention

Lead Prospecting

Appointment Scheduling

Policy Management

Client Relationship Management

Territory Development

Life Insurance Agent Symmetry Financial Group - New Jersey 04/2022 - Current Assisted customers in selecting the right life insurance coverage for their needs. Provided personalized service to clients by phone, email, or in-person meetings. Analyzed client portfolios to determine best investment opportunities. Educated clients on various types of life insurance policies available in the market. Attended educational seminars and conferences to stay up-to-date on industry trends. Identified areas of improvement within the company's processes and procedures. Prepared quotes for prospective customers based on their individual needs. Customer Service Manager Raymour & Flanigan Furniture and Mattress Store - New Jersey 10/2020 - Current Provided customer service by responding to phone, email, and in-person inquiries in a timely manner. Developed and maintained relationships with customers to ensure their satisfaction. Investigated customer complaints and provided solutions within acceptable time frames. Processed orders, returns, exchanges, and refunds efficiently according to company policies. Tracked customer order statuses using various systems including CRM software. Collaborated with other departments such as marketing or sales teams for promotional activities. Participated in team meetings to discuss strategies for improving customer satisfaction levels. Ensured compliance with federal regulations regarding privacy of consumer information. Conducted training sessions for new employees on proper telephone etiquette practices. Maintained high satisfaction score by consistently resolving first-call issues. Certified Yoga Instructor Yoga Solace Club - Manalapan Township, New Jersey 03/2015 - Current Provided individualized instruction to clients based on their physical and mental capabilities. Developed customized yoga classes for students of all levels, including beginners and advanced practitioners. Demonstrated proper form and technique for various poses, breathing exercises, and relaxation techniques. Conducted private one-on-one sessions with clients to assess their health needs and develop personalized plans for them.

Coached students in developing a home practice routine that is tailored to their individual needs. Motivated students by providing positive reinforcement throughout the session. Summary

Skills

Experience

Owner /President Honeybee Showroom - New York, NY 01/1998 - 01/2011 Developed and implemented sales strategies to increase customer base and revenue. Conducted market research to identify potential customers and target markets. Established relationships with key accounts, retailers, and distributors. Maintained detailed records of sales activities, customer interactions, and monthly performance data. Negotiated pricing agreements with vendors and customers. Assisted in developing marketing plans for existing products as well as new ones. Analyzed customer feedback to determine areas of improvement for product development. Monitored competitor activity within the marketplace by attending events or collecting information from industry sources.

Jivamukti Yoga Center New York, NY 07/2001

Yoga Teacher Training

Centenary University Hackettstown, NJ 06/1993

Bachelor of Science: Fashion Merchandising

Licenced Life and Health Agent - NJ, MA, DE, MD, OH, and NC Certified Yoga Instructor

Education and Training

Certifications