JESSICA GONZALEZ, RMA, CMAS

***** **** **** ******

San Bernardino CA 92404

Cell 909-***-****

Email: ad18bo@r.postjobfree.com

Professional Profile

Highly trained individual with an extensive background in various healthcare settings seeking an opportunity where my experience, practical skills, and professional knowledge will be utilized to contribute to the overall success of the organization.

Qualifications

Certified Medical Administrative Specialist, Registered Medical Assistant (RMA). Medical Terminology, Billing, Collections, Record Keeping, Filing, Typing (65wpm), Telephone Techniques, Scheduling appointments, Transcription (experienced in dermatology, radiology, psychiatry and pediatric cardiology), Insurance Billing, Insurance verifications and authorizations. BLS and 1st Aide certified and certified to teach AHA BLS and first aid Certified Training and experience in CPT, ICD9 and ICD10 coding.

Education

College: Pathways College – Bachelors in Business Administration – September 15, 2022

University of Phoenix, San Bernardino Campus

Master in Health Administration Pend. Grad. Jan. 2024

B.S. in Health Administration/Health Information Systems - October 2014

November 2011 – A.A. in Health Care Administration emphasis on Information technology

United Health Careers, San Bernardino CA - Graduated July 1981

High School: Eisenhower High School, Rialto CA - Graduated February 1980

Experience

Platt College – Ontario California – Jared Triscuizzi – Academic Dean

Worked April 2009 to May 2012 and April 2016 to present

I worked as one of the Instructors for the Bachelor of Science Health Care leadership program. Taught classes that include Transforming Health Care Organizations, Medical Ethics, Project Management, and health care leadership, I also instructed Medical Assistants in all aspects of EHR and EMR, HIPAA, OSHA and Patient care and assisting physicians with minor surgeries and medical procedures in the office and medical terminology, physical therapy, microbiology, excretory systems as well as reproduction, urinary tract and gastroenterology systems. I taught students medical billing, tracing and verifications as well as completion of the CMS-1500 and current HMO and PPO procedures in DME.

Angeles College – City of Industry CA – Lloyd Sun – Branch School Director

May 2015 to December 2016

I worked as a Medical Assistant instructor. I taught Medical Terminology, Billing and coding classes, Insurance regulations and health care computer classes, laboratory techniques, including phlebotomy, injections and sterile techniques. In addition, I was also responsible for placing student in an externship where they worked 288 hours in a physician’s office to obtain experience and job placements.

Westwood College – Upland CA – Christina Guzman – Department Chair

Worked March 2013 to March 2016

I worked as a Medical Assistant and Medical Insurance coding and billing instructor and Externship Coordinator. I taught Medical Terminology, Billing and coding classes, Insurance regulations and health care computer classes. In addition, I was also responsible for placing student in an externship where they worked 165 hours in a physician’s office to obtain experience.

Jessica Gonzalez Resume

Page: 2

Everest College-San Bernardino CA- Wendy Wohlford – acting department chair

Worked May 2012 to May 2013

I worked as a Medical Assistant instructor in the mornings and extern co-coordinator in the afternoon. I taught a diploma Medical Assistant class. I instructed students on giving injections, vital signs, EKG’s, as well as documentation and medical terminology.

Victor Fu, M.D. – Internal Medicine – Victor Fu, Supervisor

Worked September 1994 thru January 1998 and December 2000 to November 2008

I worked as the office manager for an internal medicine physician and pulmonologist. I ensured the office was fully staffed with qualified medical assistants. I trained the staff to ensure all HIPAA and OSHA regulations were being followed. I answered phones, scheduled appointments for patients to see the physician, and when patients were referred to other physicians I made appointments for their consultation. I scheduled special procedures with the hospitals, and ensured patient were compliant with their test preparations. I verified insurance coverage and collected applicable fees, I obtained prior authorizations and scheduled surgeries and hospital admissions. I oversaw the billing and collections for the practices and ensured proper payment postings and when necessary made sure the IPA’s who refused to pay valid claims had their capitations adjusted to pay my employers. I contacted patients regarding test results, did patient education and follow up and took messages for the doctor. In addition, I worked in the back office taking vital signs, doing EKG’s, injections, assisting with minor surgeries ordered supplies to ensure that the office was fully stocked and when audits were done by various Health Insurance’s made sure the office passed the audit with no citations.

Summit Career College – Colton CA – Medical Assistant Instructor – Debra Hrisoulas - Supervisor

Worked April 2003 thru May 2004

I worked as the evening front office medical assistant instructor. I taught all areas of running a front office, including billing, collections, referrals, telephone techniques, computer skills and medical terminology.

Superior Medical - Tony Myrell - Supervisor

Worked January 1998 thru December 2000

I worked as a Medicare and Hmo Biller for a DME company. I was responsible for obtaining prescriptions, CMN’s, and authorizations. I also entered all deposits and posted payments received by the company. When needed I also answered phones and dispatched drivers.

Jessica Juarez-Gonzalez - page 2

Our Lady of Guadalupe Church, San Bernardino CA - Rev. Ray Rosales – Supervisor

Worked August 1987 thru August 1990 and February 1995 thru July 1999

I worked as the youth minister and confirmation catechists. Later I became to coordinator of ministries in charge of overseeing all ministries at the parish as well as teaching confirmation and RCIA classes.

Sachchida N. Sinha, M.D. – Essie Singh – Supervisor

Worked April 1993 thru January 1994

I worked as the receptionist to a pediatric cardiologist. I answered phoned, obtained authorizations, billed insurance companies. I also set up the office to do its own billing.

Michael D. Silvas, M.D. – Family Practice – Gina Abrego, Supervisor

February 1991 thru April 1993

I worked as the receptionist for a busy family practice office. The doctor had 5 incoming lines as well as a hospital line. I scheduled appointments, answered phones, filed, typed, etc. On week-ends I worked in the back office with the doctor taking vitals, injections, etc.

Loma Linda Center Psychiatry Medical Group – Donna Simmons, Supervisor

December 1987 thru February 1991

I worked as a transcriptionist for two psychiatrists, a psychologist an L.C.S.W. and an Occupational Therapist. I prepared reports for the courts, as well as individual chart notes and evaluations. In the later months I researched old insurance claims that were thought to be uncollectible, in addition to working the collection accounts.

Jessica Gonzalez Resume

Page: 3

Blue Shield of California – Jackie Gilmore – Supervisor

September 1982 thru December 1987

I worked as a claim’s processor. I processed claims abiding by Medicare’s guidelines. I specialized in non-assigned claims and Durable medical equipment, my last year was spent reviewing and auditing claims for guideline and compliance and errors.

Inland Empire Optometry – Carol Klein – Supervisor

May 1981 thru December 1986 and April 2008 thru November 28, 2008

I worked at the insurance biller and patient inductor. I took the patient’s history, and performed all pretest on patients before they would go into see the Doctor. I also typed and answered phones, scheduled appointments, verified insurance benefits. In 2008 I came in on evenings and weekend to merge patient charts.

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References

Martika Smith Carina Aguirre Deacon Dan Taylor

Office Manager Professor Retired/Deacon

Dr. Dean Jiffry Platt College Diocese of San Bernardino

909-***-**** 818-***-**** 909-***-****

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