***** * **** **** *** Anthem, AZ *****

Phone 480-***-**** E-Mail: ad18ao@r.postjobfree.com

John A. Marshall Jr.

SUMMARY

Accomplished QA/QE professional with over 30 years of progressive experience. Results driven with proficiencies in team building, auditing, problem resolution, risk management, plant, Production Management, Project Management, Data Center Construction and procedural development using proven and innovative quality strategies in the Commercial/Construction/Aerospace @ Automotive markets. Customer focus driven with the ability to organize complex relationships and work environments with suppliers and trades. Accomplished change agent utilizing business metrics to analyze and develop strategies that address the voice of the customer. Known as organized, collaborative, and competitive individual who works well under pressure, enjoys challenges and is results driven.

AREAS OF EXPERTISE

- Continuous Improvement - CAPA/NCM/SCAR/PPAP/5S

- Process Development - Root Cause with 8D/APQP

- Data Analysis - Product/Test Engineering/R & D

- Risk Assessment & Management - Lean Six Sigma Green Belt

- Construction Safety - Program Management (Semiconductor com)

- Extrusion Blow Molding - Employee Mentor/Development

- Change Management - ISO 9001/ISO 14000/AS9100

- Team Development & Leadership - Certified Lead Internal/External Auditor

- Global Process Consolidation ISO/IATF 16949 Supplier Quality

- Customer & Employee Relationships - Semiconductor QA/Commisioning

- Executive Presentations/Teams - HAZWOPER/OSHA

- Data Center Construction/Safety - IPC-610/J-STD-001

- Defense/Aerospace Programs - Registered Safety Officer PROFESSIONAL EXPERIENCE

Feb 2023 – pres WWPS (TSMC)

QA/QC Mechanical & Structural HVAC/AAS Phoenix, AZ Worldwide Professional Solutions Structural and Functional HVAC commissioning in preparation for code compliance (SMACNA) for City of Phoenix handoff. We are a project solutions organization committed to implementing lean construction, collaborative contracting, and execution approaches to enable breakthroughs in performance. May 2022 to Jan 2023 RK Mission Critical

Principal Supplier Quality Engineer Aurora, CO

Effectively strategize and execute with all levels of the organization around concepts of design process controls/validation; supplier controls, failure investigation and root cause analysis, inspection/test methods, sampling/statistical techniques, Corrective and Preventive Actions, and Risk Management centered around Data Center Construction and Safety.

- Remote SQE ensuring suppliers deliver Quality parts, materials and services.

- Principal Engineer for all Data Center construction at RK and all Contract Manufacturers writing Contractor Safety Plans (SSSP), Weld safety, GEMBA walks, Risk Assesement Check lists which include Comprehensive Risk Assessment, Electrical Supervision, avoiding hot work, enforcing safe Lifting and Handling, Tool Box talks, Fall Protection, Hazards Communication, Respiratory, Lock Out Tag Out and adherence to OSHA standards TRIR

< .5 (types of hazards present, procedures to avoid, previous work done where hazards may already be present)

- Use Predictive modeling for supplier management with all qualified fabricators to reliably predict when crucial inspection is required. Decreased reaction time to < 1 day.

- Project Manager for all Contract Manufacturing facilities. Scorecard improvement of 75% after projects were taken over. Through a series of Lean initiatives, improvements were gained.

- Principal SQE for NPI and qualification (onsite auditing) of new vendor and suppliers

- Monitors parts from acquisition through the manufacturing cycle and communicates and resolving supplier-related problems as they occur using quality tools (SCAR)

- Developed and prioritized an auditing schedule to ensure that designated suppliers are audited on a regular basis to ensure good manufacturing practices (GMP) and quality standards (Six Sigma) are met.

- Authored the companies Supplier Quality Agreement which withstood legal.

- Authored SCAR process. Successful implementation has resulted in dramatic reduction in re-occurring issues

- Authored Organizational SIPOC, Risk Review process (POC, Probability of Occurrence)

- Authored Supplier Scorecard template and administer, VSM (Value Stream Mapping, current, future and future states) eliminating waste and implementing LEAN)

- Evaluate suppliers' internal functions to include all safety functions to assess their overall performance and provides feedback in assessment of their operation. (per ISO standards)

- Researching, sourcing, and assessing the best vendors to supply the necessary materials which includes critical site visits.

- Visiting vendor facilities and observing the manufacturing environment to review and assess their procedures.

- Performing regular quality control audits to ensure vendors continue to work in compliance with company and federal standards.

- Maintaining detailed reports on supplier quality (KPI’s), including defect rates and areas that result in flaws. (COQ)

- Provide technical advice and guidance to suppliers to reduce defect rates. (tooling, techniques)

- Serving as a liaison between our company's Senior Management and the vendors to identify quality issues and come up with solutions.

- Risk Management: Lead product and process risk assessment activities: Risk Management Reports. (SWOT Analysis)

- Supplier Quality: Lead supplier qualification onboarding activities including conducting supplier audits, manage the Supplier Performance Program. Interface with suppliers to address non-conformances and drive timely corrective actions.

- Vendor Audits and Inspections: Lead preparation and inspection management activities. Establish front & back room protocol, audit roles, etc. Coach organization to a sustainable state of constant inspection readiness.

- Provided technical leadership, coaching and strategic guidance to the Procurement team.

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Jan 2018 to May 2022 Rogers Corporation

Principal Supplier Quality Engineer Chandler, AZ

Principal Supplier Quality Engineer (SQE) responsible for investigating, analyzing, and resolving supplier quality issues by conducting supplier quality management system audits, analyzing defect trends using Infinity data base tools and leading continuous improvement projects. Charge of 22 Class 1 suppliers into the automotive sector.

- Two main goals to eliminate repeat SCAR’s and NCM’s at supplier sites worldwide. COPQ driven down by 71% after first year.

- Certified IATF 16949 lead auditor – lead (responsible) internal/external audits for 22 Class 1

(Automotive) suppliers.

- Successful communicator working across cross functional teams and multiple business units

(Engineering/Quality (Supply Chain) the achieve goals.

- Set vision and goals for Risk Analysis of the Class 1 suppliers. Resulted in cross functional teams looking to expand the supply base. Evidence presented was multiple years of past SCAR and NCM’s analyzed, producing KPI’s as targets.

- Utilize quality tools (APQP, introduction of Control Plans, FMEA’s, MSA for non-ISO companies) to drive continuous improvement and Zero-Defect mentality within the supply base to ensure suppliers deliver quality product on an on-going basis, while developing supplier capability for future needs. Report monthly KPI’s to Management Team. Driven down nonconformances. SCARs by 70% over a 4-year period, scorecards increased by 30%, SCAR closer time decreased by 50% over the same period with repeat occurrences < 1%

- Proactively work with Supply Chain and suppliers by engaging in Early Supplier Involvement practices to prevent quality issues and ensure product quality objectives are achieved with existing and new products.

- Global consolidation of all Supplier Quality practices (audits, global scorecards) between multiple Business Units

- Promoted to Principal in 2022.

Oct 2015 to Nov 2017 Technologic Systems

Director of Quality Assurance /EH&S/Reg Compliance Fountain Hills, AZ

- Oversee successful the implementation of ISO 9001:2008 in 2015 as the Lead Auditor.

- Set strategic and tactical goals to implement actions that drive excellence in performance in the Quality and Manufacturing organization.

- Lead multi-functional team to find root cause and implement corrective and preventative actions to improve processes at suppliers manufacturing facilities.

- Coordinated Organization Performance excellence scorecard and goal management.

- Quality lead for the development of new manufacturing and test processes to increase first pass yields by 67%, also reducing production time by as much as 50%.

- Continuous communication and collaboration with customers to promote customer satisfaction and improve business opportunities

- Implemented interactive Quality Module for company wide use using EPICOR ERP system.

- Chair production meetings, helping to establish priorities, establish and monitor KPI’s, creating a workflow schedule and assisting in resource allocation ensuring that quality objectives are met.

- Successfully developed a team mind set between Engineering and Quality to significantly improve system development efficiency. (Project Management Module launch)

- Responded to and negotiated with suppliers to align QMS and customer requirements for production, quality, business, and legal specifications. (Supplier Quality Manual)

- Assisted in the roll out of Silicon Experts. Companywide BOM validation for Conflict Mineral, RoHS, OSHA and REACH regulation worldwide.

- Resolving quality-related issues of top customers using quality methodologies (APQP)

- Assisted in the rollout of companywide enhance ECO system (Omnify). Jun 2007 – Oct 2015 Firetrace USA, LLC

Sr Manager, Aerospace Global Quality Assurance /EH&S Scottsdale, AZ

- Project Manager and company management representative for the successful launch and implementation of ISO9001/AS9100 in the US, India, and the UK.

- Lead Quality representative and QPM on over 50 military programs with Boeing, Navistar, Oshkosh, BAE, TACOM and the US Navy coordinating with DCMA.

- Program Manager for Quality that helped lead the development of Fire Suppression products designed using Blow Molded Extrusion Technology for the military markets

(vehicle and aircraft), for customers such as Boeing, Navistar, BAE and Oshkosh, and Vestas (wind). Partnered with Agri Plastics as the QE to design and fabricate aluminum molds for production use. Worked with plastics suppliers such as GE to monitor pellet quality. Worked with internal QE at Agri to introduce processes into the production facility. Fine-tuned the process of the extrusion with on floor technician to provide quality products with minimum flash. Assisted in the troubleshooting of any mold issues with the parison, cavity, either mold half, blow pins, cooling lines, extruder, and the die head. Assisted in programming robotic trimming after flash. Taught safety procedures. Worked with such manufacturers as BEKUM, Mega and Kautex. Very high success rate on all programs.

- Promptly address quality issues when needed and ensure quick and effective root cause analysis and corrective / preventive actions (SACR/NCM/CAPA database creation) to minimize impact to customers, MRB in inventory, and to prevent recurrence.

- Metrology Lab responsibilities including strategic planning, tool and test equipment, monitoring, calibration, scheduling, performing inspections on tools and test equipment, FOD validation, and tool replacement. Unique requirements for the monitoring Preventative Maintenance of customer owned equipment.

- Maintain strong communication with customers, internal management team, and suppliers to ensure quality level is meeting expectations. Suppliers include machine shops and Blow Molded facilities.

- Support Engineering in setting work processes. Ensure that ‘built in quality’ and ‘inspecting quality in’ steps are optimized. (APQP).

- Reduced audit-non-compliances by 50% year over year.

- Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement to work toward defect-free quality performance

- Increase quality skill bench strength: educate, coach and mentor in inspection methods, auditing, root cause (8D) corrective action and 6s philosophy, methodology and tools.

- Lead the expansion and sustain the of Firetrace Aerospace quality culture throughout the entire value chain.

- Manage divisional cost of quality and optimize return on investment.

- Lean Project with Oshkosh on MTVR program led to cell savings, reduced inspection, and test time by 43%.

- Management Representative for Six Sigma implementation, DCMA, OSHA, IATA, DOT, Dangerous Goods, FAA compliance and safety.

- Proven history of identifying, evaluating, and implementing continuous process improvements to minimize waste and reduce costs while maximizing customer value, quality, and yield.

- Guided Firetrace through a 10 mos AS9100c registration for Aerospace. Dec 2006 – Jun 2007 TL Fab

Assistant Plant Manager Tolleson, AZ

September 2003 – Dec 2006 Sun City Awning and Patio Operations Manager Surprise, AZ

August 2002 – May 2003 Kollsman Inc

Senior Quality Engineer Merrimack, NH (contractor) January 2002 – July 2002 Metalcrafters, Inc

Quality Manager Methuen, Ma (contractor)

July 1999 – December 2001 Captivate Network

Senior Manufacturing Engineer Westford, Ma

January 1997 – July 1999 Aspect Telecommunications GSS Application Support/Senior Manufacturing Engineer Chelmsford, Ma February 1993 – January 1997 Optical Access International Senior Manufacturing Engineer Woburn, Ma

February 1982 – January 1993 Proconics International Field Commissioning Systems Test/Field Service Woburn, Ma TRAINING

Present

Lead Internal/Supplier Quality Training ISO/9000/IATF 16949 Certified Mar 2018 HAZWOPER Compliance Solutions (OSHA), License 754807112 April 2011 – Present Six Sigma Green Belt Certification – Feb 2010

OSHA Accident Investigations Compliance Solutions (OSHA), License 754806432 April 2010 – Present

IATA Dangerous Goods Transportation Compliance Solutions (IATA), License 754806410 January 2012 – present

Hazardous Communication Compliance Solutions (IATA), License 754794937 March 2009 – Present Chemical Safety (29 CFR 1910.1000) Compliance Solutions, License 754852253 October 2012 – Present

Electrical Safety (I, II, III) Compliance Solutions, License 754852254, IATA Dangerous Goods Transportation Compliance Solutions (IATA), License 754806410 January 2012 – present

October 2012 – Present Six Sigma (Green Belt) TUV, License 2400782 February 2010 – Present Registered Safety Officer International Board of Environmental Safety, License 931 March 2011 – present

DOT Hazardous Material Transportation Department of Transportation, License 75476786 January 2008 – Present, 2015,

ISO 9001:2015 Lead Auditor Training, Program Management and Leadership for the Military Markets (Oshkosh Certified 2008)

IPC-A-610C Trainer Certification, Lucent Technologies (2002) 1999 – Application Development, System Maintenance, UNIX Advance Technical Awareness, Fundamentals of Communication, Telephony Fundamentals, New Process Development (5 course cert) Worcester Polytechnic Institute,

1992 – Semetech Problem Solving, Team Membership, Team Leadership, Project Management EDUCATION

1992 - University of Massachusetts @ Lowell, ASIE (ong) 1980 – School of Metallurgy and Electronic Technology, 2500 hrs, certification

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