**** ****** ****** **** ***, Atlantic Beach, FL **233 • 904-***-**** ad18an@r.postjobfree.com
Currently working towards PMP certification
TIAA Bank, Remote 04/2022-Present
Learning and Development Project Manager
Organizational change project, converting antiquated system to AI
Organize project teams by assigning individual responsibilities, developing project schedules, and determining resource requirements necessary to ensure project is successful
Estimate the costs, resources, and time required to complete each phase of a project and allocate resources and tasks to ensure targets are met
Implement an established project plan and monitor progress and performance against
Monitor the status of projects including cost, timing, and staffing
Identify and resolve obstacles to completing project on time
Conduct project meetings and prepare regular reports to communicate the status of the project within and beyond the project team
Manage and mitigate risks, issues, and dependencies
Work with stakeholders on analysis and building consensus
Bring proposals for decision making
Work with designers to identify needs, timelines, and obstacles to targets
Foster a working environment with SMEs and contractors, both locally and internationally
Review work of team to ensure standards are met, giving coaching when needed
Worke closely with Legal and Compliance to ensure output is up to date on Federal regulations in the baking industry, including but not limited to regulatory and settlement requirements for Financial Consultants, Private Asset Management, making managed account recommendations, brokerage accounts, settlement requirements, and the Bank Secrecy Act and Anti-Money Laundering
A. Harold & Associates, Remote 05/2020-03/2022
Instructional Systems Designer II/Lead
Supervise workflow and deadline expectations of Instructional Systems Designers (ISD), Developers, and CBTSs on Sailor 2020 (U.S. Navy) project
Review work of team to ensure standards are met, giving coaching when needed
Hold meetings to address client concerns, feedback, and direction
Ensure team deliverables are meeting client expectations and deadlines
Assign projects and tasks to team members
Utilize Instructional Media Design Packages (IMDP), Course Training Task List (CTTL) and Training Course Control Documents (TCCD)
Develop training task analysis, detailed curriculum development outline and logic flow diagrams
Develop, update, and revise test questions, test banks, progress checks, course schedules, instructor guides, and student guides
Participate in Integrated Process Teams (IPTs), Integrated Process Reviews (IPRs), and various meetings and working groups
Coordinate with Subject Matter Experts (SMEs) and ISDs to conduct information gathering from formal instructional training documents and United States Government (USG) technical publications
Design lesson outlines and draft materials including Script Storyboards (SSBs) and on-screen lessons
Review training materials for instructional soundness
Evaluate and analyze learning objectives and assessments
Provide guidance to videographers and photographers to support the recording of task performance
Utilize MELD to develop script storyboards and on-screen lessons
Write HTML code to develop script storyboards and on-screen lessons
Utilize AIM to develop lesson plans
PSI LLC., Remote 04/2017-08/2020
Assessment Solutions Consultant/Project Manager
Design, execute, and project management of I/O consulting projects that align with and support talent acquisition and promotion for PSI clients
Ensure projects finished within budget and on time
Remove roadblocks which may potentially negatively impact project completion
Workforce Planning/Recruitment Strategy, Job Classification, Competency Modeling, Goal setting and Performance Management, Assessment, and Feedback
Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project
Interpret and apply provisions of collective bargaining agreements, Civil Services and Personnel Rules and Regulations, and applicable employment laws and policies
Develop employee selection procedures for professional, labor, and public safety jobs including minimum qualifications, structured interviews, work samples, and written tests to aid in recruitment, selection, placement, and promotion
Analyze job requirements to establish criteria for selection, evaluation, training and other personnel functions
Screen applicants for various jobs to determine eligibility based on previously developed minimum qualifications for the positions
Facilitate meetings with business professionals and supervisors regarding development of appropriate selection instruments
Conduct job analysis activities including SME focus group sessions, grouping jobs into job families, working with SMEs to establish job relevancy, documenting job analysis results, and making appropriate assessment decisions
Conduct and develop classroom training for exam development process
Conduct exam development activities including SME focus group sessions, working with SMEs to establish item development, documenting item development process, and making appropriate item and assessment decisions
Evaluate the psychometric properties of selection tests
Conduct statistical analyses to ensure individual items within specific assessments are displaying appropriate psychometric properties
Conduct analyses to monitor group differences to ensure legal compliance of assessments
Develop job analysis, assessment development, and validation study technical reports by preparing documentation describing the validity evidence gathered for assessment tools
Develop and facilitate training solutions workshops for clients and associations
Facilitate Applied (Consulting) research and development
Use SharePoint to collaborate remotely
Use remark and scantron for grading and statistical analysis
City of Jacksonville, Jacksonville, FL 06/2014-04/2017
Assessment Specialist
Advise Directors, Chiefs, and District Chiefs on best practices, employee matters, and labor laws
Meet with supervisors, subject matter experts, and rank and file to educate on labor laws
Conduct job tasks analysis (needs analysis) and analyze results
Create, administer, and analyze results of assessment to determine effectiveness of training
Conduct classroom style training on policies and procedures relevant to the City of Jacksonville
Meet with lawyers from the Office of the General Council to assist in creating strategies in defense of the City of Jacksonville’s Policies and Procedures, State and Federal Labor Laws, and EEO complaints
Assist and testify in the process of grievance hearing
Testify to the Civil Service Board at grievance hearings in defense of best practices and the City of Jacksonville
Project Manager on large scale initiatives spanning multiple months and multiple departments
Conduct job tasks analysis (needs analysis) and analyze results/trends
Create, administer, and analyze results of assessment to determine effectiveness of training and hiring procedures
Conduct classroom style training on policies and procedures
Interpret and apply provisions of collective bargaining agreements, Civil Service and Personnel Rules and Regulations, and applicable employment laws and policies
Develop employee selection procedures for executive, professional, labor, and public safety jobs including minimum qualifications, structured interviews, work samples, role-play exercises, in-baskets, and written tests to aid in recruitment, selection, placement, and promotion
Analyze job requirements to establish criteria for selection, evaluation, training and other personnel functions
Collaborate with leadership to provide knowledge-based expertise and innovative strategies and ideas to support and nurture a culture of high performance
Improve and maintain Standard Operating Procedures for Employee Services within the City of Jacksonville
Conduct job analysis activities including background research, site observations, interviews, SME focus group sessions, survey and questionnaire administration, and documenting job analysis results
Assign and review work of subordinates
Develops validation study technical reports by preparing documentation describing the validity evidence gathered from assessment tools
Keep detailed records of all processes taken and correspondence during day to day activities and large-scale projects for later defensibility of grievances filed
Sawgrass Consulting Group Inc., Remote 02/2016-04/2017
Assessment Specialist Consultant
100% remote/independent work
Travel to varying locations for exam and assessment center administration
Oversee JTA and item development
Communicate best practices to clients
Lead Executive level meetings
Consult with SMEs through exam development process
Lead protest review process and decision making
Analyze exam results to identify trends related to reliability/validity
Project manager through entire project cycle
Sirota Consulting LLC., Remote 05/2013-04/2017
Consultant
Clean, categorize and code data from employee surveys
Maintain full confidentiality
Work under full autonomy
Revolution Technologies, Melbourne, FL 10/2013-05/2014
Technical Recruiter
Responsible for account fulfillment and account penetration for a designated territory, market, skill vertical or set of accounts
Source and recruit for needs of the Division/Market's customers to meet the objectives outlined in their business plans and strategies
Strong written communication skills since there is extensive candidate and client communication
via email as well as reformatting resumes
Strong problem-solving abilities which help to match candidates with open positions and assist in career and life coaching
PC literate in MS Office and Internet proficient since the recruiter is accessing various job sites
Engage in market research to determine wage averages for skill sets
Broker employment contracts between consultants and clients
Give career advice to potential employees
Coach on best methods for resume presentation and interviewing, both on the phone interviewing and face to face
Conduct both face-to-face and phone pre-screening interviews to identify the best fit
Use a multimedia approach to manage job listings and attract potential candidates
Use employment tracking software to manage applicants and new hires
Performed on-boarding for new consultants using HCM Platforms such as Bullhorn and Sendouts
Stay up to date on best Human Resources laws and practices
The Center for Organizational Effectiveness, Melbourne, FL 08/2011-05/2013
Personnel Management Consultant
Project manager on Competency-Based 360 Degree Feedback Program for the Defense Equal Opportunity Management Institute (DEOMI) for selection and assessment purposes
Client relationship development
Psychometrics based test development used for selection, motivation, engagement surveys, performance appraisals, etc.
Conduct SME focus groups based on Critical Instance Technique
Conduct SME Interviews
Psychometric test and item creation, as well as validation for legal defensibility purposes
Develop and administer training programs
Manage construct development team of nine Industrial and Organizational Psychologists
Direct training teams in developing and implementing training presentation
Collect, analyze, clean, and interpret data for C-level executives
Write and interpret technical reports
Make recommendations based on analytics for alleviating Human Resources issues, such as engagement, motivation, selection, and recruiting
Use group and individual PowerPoint presentations extensively for presentation of findings, training, and resolution
Collaborated in the development of technical manuals to enhance the marketability of end product and the interpretation of deliverables
Created and delivered executive-level presentation regarding ratee evaluation, recommendations, and future system usage
Department of Human Resources, Florida Institute of Technology, Melbourne, FL 06/2012-01/2013
HR Generalist/Intern
Perform organization wide job analysis
Analyze job analysis data to finalize job descriptions
Construct behaviorally anchored rating scale for job analysis
Develop satisfaction questionnaire for rating of ob-boarding process
Conduct and develop university wide skills gap training needs analysis
Manage job postings, including creating and archiving
Manage I-9's and W-2's of new employees and international students
Prepare new hire packets and coordinated interviews of new hires
Direct phone calls and customers to relevant personnel, either within office or other areas of the University
Review and monitor incoming resumes, advanced to next phase of hiring or removed from applicant pool
Prepare on-boarding packets and presentation for new hires
Prepare employee exit packets, coordinated, and hosted exit interviews
Maintain full confidentiality of employees and the University
Serve as the main point of contact, scheduling of meetings, addressing needs of clients, creating floor plans, and coordinating times for arrival and dispersal of clients and guests for large scale public and private events
Knowledge, Skills and Abilities
Knowledge of assessment/personnel selection methodology
Knowledge of the Uniform Guidelines on Employee Selection Procedures
Knowledge of psychometric statistical analysis
Knowledge of Civil Services and Personnel Rules and Regulations, and Federal Uniform Guidelines on Employee Selection procedures, and other applicable laws, ordinances, and professional guidelines
Knowledge of and ability to apply computer application programs related to examining such as Microsoft Excel, item banking/item analysis and other test related programs
Skill in using SPSS (Statistical Package for the Social Sciences) to analyze test data
Skill in researching, analyzing, interpreting and applying laws, rules, regulations, policies procedures and guidelines governing human resources activities
Skill in performing mathematical calculations and applying quantitative and statistical analysis techniques
Skill in applying job evaluation and job analysis techniques, methodologies, and practices
Skill in examination development, validation, and administration techniques, methodologies and practices
Ability to resolve conflicting needs, demands and disagreements and develop effective solutions and work plans that promote mutually beneficial outcomes and meet organizational objectives
Ability to establish and maintain effective working relationships
Ability to read, understand, interpret, analyze, apply and implement provisions of collective bargaining agreements, Civil Service and Personnel Rules and Regulations, and employment laws and regulations
Competencies
VISIO
Employment Law, EEOC and Title VII
Job Analysis
Test Development
Test Validation
Training Development
Project Management
Microsoft Suite (Word, Excel, PowerPoint, etc.)
SPSS
Remark
SharePoint
Excellent Communicator-Written and Spoken
Presentations
Interviewing
Excellent Problem Solving Skills
Experienced in Leading Team Projects
Technical Writing
Proposal Development
Research
Coding and Cleaning data
Scale development
Assessment Validation
Survey design
Public speaking
Statistical analysis
SQL
HTML
XML
JIRA
Workday
EDUCATION
Florida Institute of Technology, Melbourne, FL, 2013
M.S. Industrial and Organizational Psychology
University of North Florida, Jacksonville, FL, 2010
B.S. Psychology