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Customer Service Office Administrator

Location:
Katy, TX
Posted:
December 27, 2023

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Resume:

Debra

Holt

Experience

June ****–Present

Office Administrator/Invoicing wide range of administrative and general office duties and assist in special projects. Builders FirstSource Houston, TX.

Process invoices involving correcting pricing and inputting substitutions when needed to correct balance of actual materials going out. Enter numerical data into databases in a timely and accurate manner. Obtain scanned records and upload them into a database in a timely and accurate manner. Add new material to file records and created new records. Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Help our sales team with exceptional support for dealer issues. Reach out to sales team and dealers to verify information and follow up on issues. Enter information into spread sheets to send out to the job formants to approve po’s. Mail and distribute invoices for payment. Maintain electronic and hard copy filing system.

May 2016–December 2016

Accounts Payable Marek Houston, TX

Review, analyze and code invoices. Match PO’s using three way matching. Assisted in weekly payroll. Inputted payment information into the system using Oracle. Ran check batches. Assembled and mailed out checks. Entered information on employees into excel spreadsheet. Maintained tool logs. Routed invoices to correct departments. Organized and maintained files. Paid vendors by monitoring discount opportunities. Scheduling and preparing checks to be distributed. Worked to resolve purchase order, contract or invoicing discrepancies and documentation. Insured credit was received for outstanding memos. Issued stop payments and issued purchase orders.

December 2006–September 2015

Business Processing Specialist Gulf States Toyota/GSFS Houston, TX

Processed large volumes of credit card payments and monthly parts statements for extended warranty claims from dealers, repair facilities and customers. Responsible for auditing parts pricing,labor,markups and sublet repairs to ensure accurate billing before issuing payment. Pulled customer information from spreadsheets. Processed customer reimbursements. Customer service skills working in a call center environment.

Education

Cy-Fair High School, Cypress, TX

Skills

Good communication both written and orally. Have good work ethic. Flexible and dependable. I am a responsible team player who works well with others. I can adapt to different situations quickly. Computer skills (Excel, Word, Outlook,SupplyPro,Microsoft,Oracle and some experience in QuickBooks and Sage50. Any skills I lack I am eager to learn, and I am a quick learner.

References

[Available upon request.]

4722 Trickle Creek Ct.

Fulshear, TX 77441

832-***-****

ad189v@r.postjobfree.com



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