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Inventory Management Customer Service

Location:
Hollywood, FL
Salary:
negotiable
Posted:
December 27, 2023

Contact this candidate

Resume:

Brian Letourneau

ad188x@r.postjobfree.com

** ******* **. *********, **. 01602

Cell: 774-***-****

PROFESSIONAL EXPERIENCE

Champagne Logistics / EMC Corporation, Franklin, MA October 2007 – September 2020

SeniorMaterial Analyst

Contactor for EMC Corp through Champagne Logistics

Communicate with EMC internal sales operation team and material planning to determine proper order status and material availability

Work closely with sales operations and distribution to coordinate escalated orders and to ensure timely delivery to priority EMC customers

Manage the release, schedule dates, and escalations of EMC revenue orders

Responsible for running and monitoring the backlog for all sales areas to ensure commit dates are met and orders are released on time.

Daily management of EMC's domestic, international and cabs backlogs

Senior member of the group

Backup to Rachel Grant updating GBMG reports and slides weekly and during EOQ.

Backup to Jeff Storme performing the duties of the Cisco Planner

Backup to Deb Desruisseaux, running and distributing the Gemstone Ship Schedule

Communications Test Designs, Inc., Westborough, MA April 2000 – September 2007

Material Analyst / Planner

Responsible for receipt of materials, allocation of materials to jobs, issuing material from inventory to jobs for billing purposes

Monitored and maintained stock levels based on workload

Presented management monthly reports of purchased materials and cost of materials used

Ran an aging report on a monthly basis and acted on aging material accordingly

Worked directly with the purchasing department providing constant information on stock levels, and would occasionally place stock orders

Maintained the accuracy of inventory, and was the direct contact with the corporate office during the annual reconciliation

Developed a formalized receiving procedure

Reduced inventory from $2.5 million to $200K over a two year period

Played an important role in developing and maintaining the Oracle part number system

Corporate Vending Services, Inc., North Smithfield, RI July 1999 – January 2000

Purchasing and Billing Coordinator

Family owned vending business

Vended and supplied accounts with products and service

Organized customer billing process

Micro Financial Corporation, Woburn, MA December 1998 – June 1999

Collection Representative

Monitored customer accounts and balances

Maintained files of delinquent accounts and collection of money owed

Established excellent relationships with customers

North American Van Lines/

IBM Customized Logistics, Westborough, MA January 1994 – December 1998

Customer Service/Inventory Control Director

Managed Customized Logistics for 2nd and 3rd shifts

Stayed in constant contact with IBM Field Engineers nationwide to help determine parts needed for immediate shipment

Responsible for arranging air freight arrangements at all hours of the night and ensuring all correct part(s) were packaged

Selected to open a UNISIS Customized Logistics Warehouse in Chantilly, Virginia

Hired and trained support staff at the new location, once completed the location was self sustaining

EDUCATION

Northbridge Jr/Sr High School, Northbridge, MA Class of 1987

Completed a course at Central New England College as well as numerous trainings and seminars pertaining to Customer Service and Material Handling/Shipping Receiving.

WORK SKILLS & TRAITS

Work well with people, learn quickly, and fit well with co-workers

Have no difficulty taking direction or acting independently

Enjoy working hard and being a team player

Aggressive, enthusiastic, and able to work hard and take pride in what I do

Properly trained and prepared for tense and aggravated situations and handle them well

Pay great attention to detail and will work the hours necessary to get the job done

COMPUTER SKILLS

Proficient in all Microsoft Office products

Oracle, EMC's own order backlog reporting systems/NRT/Brio Reporting

Material Allocation Tools/Global Allocator

EMC's personal order status tool/ White Board

Created an adjustment in the Shipping Validation Report to help further EMC’s “green” ambitions

REFERENCES

EMC Corporation

Gary Bechtel – 508-***-****

Mark Corsini – 508-***-****

Jeff Bernhart – 508-***-****

Fatou Savage – 401-***-****

Don Hovagimian - 508-***-****

Communications Test Designs, Inc., Westborough, MA

Marci Palmer- 508-***-**** ext 224

Charles Tolson- 508-***-**** ext 239

Roger Murray- 508-***-**** ext 244

Deb Pascarelli- 508-***-**** ext 298

George Ouillette- 508-***-**** ext 380

Corporate Vending Services, Inc., North Smithfield, RI

Kenneth P. Dion- 401-***-****

Micro Financial Corporation, Woburn, MA

Jeff Nally or April McGrath- 781-***-****

North American Van Lines / IBM Customized Logistics, Westborough, MA

Brian Giacobbi- 508-***-****



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