Benita Cannedy

**** *. **** **.

Tampa, Florida 33604

Phone 470-***-****

ad188u@r.postjobfree.com

SUMMARY

Performance driven professional with over ten successful years in the debt collection industry.

Strong multi-tasking and time management skills. Proficient in negotiating with debtors to obtain the best results for the company.

Very knowledgeable of relevant legal requirements as it relates to negotiating and collecting outstanding debts.

EXPERIENCE

Direct Recovery Service, Atlanta, GA – 2017 - 2022

Sterling Ross and Associates, Norcross, GA - 2012 - 2014

Collections Specialist

Maintains telephone and personal contact with attorneys, staff and vendors on receivable matters as directed by manager.

Assists in financial management and analysis

Operates office equipment including personal computer, copiers, fax machines and 10-key calculator.

Purge records if debt has been satisfied.

Report satisfied debts to credit bureaus. Follow federal and state laws dealing with debt collection.

Print reports for management.

Purge records from deceased people

Met and exceeded collection quotas. Biggest one-time collection debt of $20,00.00

Very self-motivated independent worker to ensure all daily duties were completed in a timely manner.

Nation Recovery Center, Atlanta, GA

Accounts Receivable Clerk – 2009 – 2012 and 2014 - 2017

Accountable for reducing delinquency for assigned accounts

Establish and maintain effective and working relationships with customers

Weekly and monthly reporting to AR Manager

Processing payments per credit/debit transaction

High volume phone calls and/or correspondence to assigned customers

Maintains customers records

EDUCATION

Chattahoochee Technical College, Marietta GA

Associates Degree, Business Administration, 2015

RELEVANT SKILLS

Debt Collections (Credit Cards, Medical, Pay Loans, Cellphones, Judgements and more..)

Customer service

MS Office Suite - Word, Outlook, Excel, PowerPoint and Database Software

55 WPM

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