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Administrative Assistant Customer Service

Location:
Odessa, TX
Salary:
15.00
Posted:
December 27, 2023

Contact this candidate

Resume:

Desiree BLEDSOE

Amazing Grace

Shiro, TX *****

ad188l@r.postjobfree.com

979-***-****

Enthusiastic and professional. Experienced administrative assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison between departments. Authorized to work in the US for any employer

Work Experience

Executive Administrative Assistant/Office Manager

Shiro Mobile Home and RV Park Community - Shiro, TX August 2019 to Present

• Evictions

• Bank Deposits

• Background Checks

• Mowing

• Late Notices

• Rental Fees

• Resident Relations

• Payroll

• Grounds Maintenance

• Property Management

Assisting guests

Front of House - Richmond, VA

March 2007 to November 2019

Richmond, VA

March 2007 to November 2019

• Greeting and thanking guests in a sincere, friendly manner.

• Checking guests in on arrival and out on departure.

• Posting charges to appropriate guest accounts.

• Anticipating and addressing guests' needs, and resolving their problems and complaints.

• Assisting guests with disabilities.

• Operating switchboard and assisting with inquiries.

• Assisting the reservations manager with taking reservations.

• Collaborating and communicating with other internal departments to ensure guest satisfaction.

• Complying with company procedures and safety policies.

• Performing duties on daily checklist.

Lead Server and Trainer

Olive Garden - Midland, TX

February 2006 to November 2019

Provide exceptional customer service as alead server for an upscale Italian restaurant.Duties include familiarizing guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals, and tallying bills.

Additional duties included staff training.

Administrative Assistant

Cosima Agency - Richmond, VA

February 2000 to June 2019

Hiring/firing, payroll, ar/ap, edi, advertising, web design, bank drops, account reconciliation, answering phone

Education

Bachelor's in Information technology

University of Phoenix - Phoenix, AZ

November 2007 to September 2014

Bachelor's in Psychology

University of Phoenix - Phoenix, AZ

February 2001 to September 2007

Skills

• Front Desk

• Customer Service

• EDI

• QuickBooks

• Web Design

• Office Management

• Accounts Receivable

• Payroll

• Bank Reconciliation

Certifications and Licenses

Driver's License

January 2019 to September 2024

Valid

Assessments

Reliability — Highly Proficient

February 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

General Manager (Hospitality) — Familiar

March 2020

Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

• Payroll

• Receptionist

• Accounts Payable

• Billing

• Data Entry

• MS Office

• Microsoft Excel

• Microsoft Office

• Quickbooks

• Word

• accounting

• Excel

• Filing

• Marketing

• Sales

• Scheduling

• Microsoft Office (10+ years)

• Culinary

• Front Desk

• Host

• Hostess

• Hotel Experience

• Customer Service



Contact this candidate