ADRIANA BERNAL

Duncanville, TX

ad1873@r.postjobfree.com

+1-214-***-****

Articulate Correspondence Clerk with ability to type 40 WPM. Excellent verbal and written communication skills to clearly and accurately document information. Reliable and friendly sales associate adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences. Work Experience

Sales Associate

Sally's Beauty Supply - 1612 Ft Campbell Blvd, TN

June 2009 to November 2009

Hours per week: 20 hours

Salary/Hourly pay: $8 hourly

Reason for Leaving: High risk pregnancy

· Greeted Customers upon arrival, walking in store

· Maintained knowledge of current cosmetology techniques to better assist customers

· Stocked shelves, supplies, and organized and supplies and organized displays to focus customer attention on specific items.

· Conducted Did overnight money counts as well as deposit drop offs

· Used POS register system to ring up customer purchases, process payments and issue receipts.

· Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.

· Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

· Helped customers sign up for loyalty programs and submitted completed paperwork. Assistant Office Administrator

Radio Shack - Irving, TX

February 2008 to March 2009

Hours per week: 40

Salary/Hourly pay: $15 per hour

Reason for Leaving: Moved to a different state

· Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.

· Answered calls and responded to inquiries from various parties, using strong active listening and open- ended questioning skills to resolve problems

· Used all of the Microsoft programs (Outlook, Excel, Word, and Power Point) Microsoft programs were used daily (Outlook, Excel, Word, and Power Point)

· Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling

· Planned and executed successful corporate meetings, lunches, and special events for groups of up to 50.

· Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.

· Coordinated office activities and operations to secure efficiency and compliance with company policies. Sales Associate

Radio Shack - Irving, TX

February 2005 to February 2008

Hours per week: 40+

Salary/Hourly pay: $10 per hour plus commission

Reason for Leaving: Moved to the district side (changed positions)

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

• Recommended merchandise to customers based on needs and preferences.

• Demonstrated products to customers, discussed features and redirected objections to capture sales.

• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized, and current.

• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

• Prepared cash deposits up to $2500 with zero discrepancies.

• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

• Helped average of 7-10 customers per day by responding to inquiries and locating products. Education

Bachelor’s in Public Health

University of North Texas Dallas - Dallas, TX

August 2022 to Present

U.S. Career Institute Irving High School - Fort Collins, CO Irving, TX March 2019 to March 2019

Skills

• Ability to prioritize

• Excellent communication

• Customer service/assistance

• Product up-selling

• Spanish translation

• Client needs assessments

• Quick learner

• Activity organization

• Team Player

• Problem solving/Conflict resolution

• Office administration

• Cash handling

• Sales

• POS

• Product demos

• Medical terminology

• Upselling

• Typing

• Customer service

• Time management

• Spanish

• Microsoft Word

• Organizational skills

• Microsoft Excel

• Microsoft Office

• Computer skills

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