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Traveling Merchandiser, Cab Driver

Location:
Chillicothe, OH, 45601
Posted:
December 27, 2023

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Resume:

Michelle Cook

Chillicothe, OH *****

ad1870@r.postjobfree.com

+1-740-***-****

I have over 10 years experience in Transportation, Retail and Customer Service

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Traveling Retail Merchandiser

SAS Retail Services - Chillicothe, OH

September 2022 to Present

I currently work on a traveling merchandising team. I travel to different regions in the U.S. and perform

merchandising and reset/remodels for different grocery store chains.

Cab Driver

Tony taxi - Chillicothe, OH

September 2015 to Present

Run different routes according to dispatch directions. Assuring that all appointment times are met.

Demonstrated analytical skills by determining the most efficient way to run my routes to assure on time

arrival.

Warehouse Associate

Walmart store #1427 - Circleville, OH

January 2022 to June 2022

My duties as Warehouse associate were mainly to pick and stock merchandise according to system

demands. I used a TC for picking I have experience with pallet jacks unloading trucks rotating

merchandise as needed.

Assistant Manager

Speedway LLC - Chillicothe, OH

December 2015 to October 2021

I performed the A.M. position for a store with approximately 10 employees. My duties included assuring

the store was customer ready at all times. Confirming the planogram integrity and correct rotation

process was being implemented. My responsibilities included assuring compliance within all aspects of

company policy.

Dispatcher/Customer Service

Time Warner Cable Enterprise - Chillicothe, OH

July 2000 to June 2014

I worked in several departments in the 14 years with Time warner Cable. I hired in as a Customer Service

Representative working in the call center taking calls from customers with account issues. I proceeded

to transfer to the warehouse where I was responsible for keeping correct inventory of Equipment and

Supplies. I then transferred over to the dispatch department and ultimately promoted to Dispatch Lead.

As a dispatcher, I acquired excellent multi tasking skills, as we were responsible for assisting field

technicians as well as customers through use of a multi-line phone system, chat, email and radios.

We utilized several programs to adequately perform our jobs which was completed using 2 separate

monitors.

• Performed data entry for customer information and orders

• Managed client records

• Set up client appointments

• Performed customer service surveys

• Provided policy and service information

• Assisted customers with a warm and professional attitude

• Answered general questions

Education

High school diploma

Skills

• Assistant Manager Experience (2 years)

• Cash Handling (10+ years)

• Loss Prevention (8 years)

• Merchandising (8 years)

• Planograms (8 years)

• Retail Sales (8 years)

• Inventory Control (10+ years)

• POS (10+ years)

• Supervising Experience (6 years)

• Store Management Experience (2 years)

• Upselling (1 year)

• Microsoft Excel (2 years)

• Profit & Loss

• Payroll (1 year)

• Pricing

• Recruiting (3 years)

• Dispatching (10+ years)

• Food Safety (1 year)

• Retail/food safety management (2 years)

• Courier (8 years)

• English

• Van driver (8 years)

• Android (10+ years)

• Load & Unload (2 years)

• Pallet Jack (2 years)

• Time Management (10+ years)

• Delivery Driver Experience (8 years)

• Employee orientation (3 years)

Certifications and Licenses

State Certification in Food Safety

March 2020 to Present

I became State Certified in Food Safety through my employer Speedway LLC. This was a requirement

for all management.

Food Handler Certification

Present

State certified in Food Safety



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