Traveling Merchandiser, Cab Driver
Resume:
Michelle Cook
Chillicothe, OH *****
**************@*****.***
I have over 10 years experience in Transportation, Retail and Customer Service
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Traveling Retail Merchandiser
SAS Retail Services - Chillicothe, OH
September 2022 to Present
I currently work on a traveling merchandising team. I travel to different regions in the U.S. and perform
merchandising and reset/remodels for different grocery store chains.
Cab Driver
Tony taxi - Chillicothe, OH
September 2015 to Present
Run different routes according to dispatch directions. Assuring that all appointment times are met.
Demonstrated analytical skills by determining the most efficient way to run my routes to assure on time
arrival.
Warehouse Associate
Walmart store #1427 - Circleville, OH
January 2022 to June 2022
My duties as Warehouse associate were mainly to pick and stock merchandise according to system
demands. I used a TC for picking I have experience with pallet jacks unloading trucks rotating
merchandise as needed.
Assistant Manager
Speedway LLC - Chillicothe, OH
December 2015 to October 2021
I performed the A.M. position for a store with approximately 10 employees. My duties included assuring
the store was customer ready at all times. Confirming the planogram integrity and correct rotation
process was being implemented. My responsibilities included assuring compliance within all aspects of
company policy.
Dispatcher/Customer Service
Time Warner Cable Enterprise - Chillicothe, OH
July 2000 to June 2014
I worked in several departments in the 14 years with Time warner Cable. I hired in as a Customer Service
Representative working in the call center taking calls from customers with account issues. I proceeded
to transfer to the warehouse where I was responsible for keeping correct inventory of Equipment and
Supplies. I then transferred over to the dispatch department and ultimately promoted to Dispatch Lead.
As a dispatcher, I acquired excellent multi tasking skills, as we were responsible for assisting field
technicians as well as customers through use of a multi-line phone system, chat, email and radios.
We utilized several programs to adequately perform our jobs which was completed using 2 separate
monitors.
• Performed data entry for customer information and orders
• Managed client records
• Set up client appointments
• Performed customer service surveys
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
Education
High school diploma
Skills
• Assistant Manager Experience (2 years)
• Cash Handling (10+ years)
• Loss Prevention (8 years)
• Merchandising (8 years)
• Planograms (8 years)
• Retail Sales (8 years)
• Inventory Control (10+ years)
• POS (10+ years)
• Supervising Experience (6 years)
• Store Management Experience (2 years)
• Upselling (1 year)
• Microsoft Excel (2 years)
• Profit & Loss
• Payroll (1 year)
• Pricing
• Recruiting (3 years)
• Dispatching (10+ years)
• Food Safety (1 year)
• Retail/food safety management (2 years)
• Courier (8 years)
• English
• Van driver (8 years)
• Android (10+ years)
• Load & Unload (2 years)
• Pallet Jack (2 years)
• Time Management (10+ years)
• Delivery Driver Experience (8 years)
• Employee orientation (3 years)
Certifications and Licenses
State Certification in Food Safety
March 2020 to Present
I became State Certified in Food Safety through my employer Speedway LLC. This was a requirement
for all management.
Food Handler Certification
Present
State certified in Food Safety
Contact this candidate