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●Objective

Managerial position employing operations of janitorial/housekeeping methodology.

Profile

Motivated, personable manager with the talent to impress upon subordinates the importance of maintaining a clean and safe working environment.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary and Basic Knowledge

Project Management

·Plan, organize and review work of janitorial staff.

·Devise and/or implement new work procedures and concepts.

·Evaluate new products and equipment.

·Maintain records and prepare reports.

·Professional written and oral communication

·Interview candidates for potential employment.

Basic Knowledge

·Work measurement and control procedures.

·Sanitation methods and standards to include.

·Handling infectious wastes or hazardous materials.

·Basic budgeting and cost control procedures.

·Safety procedures.

·Office procedures

Customer Service

·Lead and motivate employees.

·Develop and maintain good working relationships with employee, other department staff and general public.

Professional Experience

Grant Facilities Management Inc Turnesville, NJ September 2017-present

Housekeeping District Manager

EVS Crothall Philadelphia, PA June 2012 – September 2017

Operations Manager

Regular housekeeping duties such as discharges, floor care, ensuring cleanliness of common areas.

ABM Janitorial Service Philadelphia, PA September 2006 – June 2012

Night Manager

Supervision of hourly associates with focus on customer satisfaction, while ensuring that all tasks are completed in a timely manner. Also ensuring buildings are presentable and well-maintained. Additional responsibilities included but not limited to:

·Planning and directing janitorial services provided to facilities.

·Develop cleaning standards, performance criteria and staffing requirements for existing, new and/or renovated facilities.

·Managing subordinate supervisors of janitors and custodians; developing staff training programs. Interviewing potential candidates for employment and recommending disciplinary actions as needed.

·Developing and implementing facility inspection programs to ensure compliance with established agency cleaning standards.

Bryn Mawr Hospital Bryn Mawr, PA December 1999 – June 2006

Equipment Coordinator, SPD-Supervisor

Supervision of Equipment Coordinator staff, while performing the duties of:

·Decontamination, processing, sterilizing and monitoring surgical equipment.

·Keying data into main computer system employing Microsoft Excel Application.

·Responsible for the coordination of a multi-faceted clinical/research office to ensure both a consistent smoothly functioning office and good patient relations.

·Act as coordinator for patients, patients’ families, referring physicians, and third party carriers with regard to patient-related issues.

·Assume administrative tasks, special projects, ad hoc reports, budgets, billing, research data and other related activities.

·Provide administrative oversight of day-to-day activities to others in the office.

·Supervise two or more full-time equivalent staff members. Work with others in a team environment.

Lankenau Hospital Wynnewood, PA July 1994 – February 2003

Supervisor/Housekeeping

Responsible for physical upkeep of various locations throughout Lankenau Hospital. Essential functions of the job include, but are not limited to:

·Oversee and perform housekeeping duties, laundry and linen distribution.

·Supervision of custodial staff and participating in all the duties of housekeeping services staff when needed.

·Ensure common areas were clean and free of trash and debris.

·Ensure surfaces requiring care and different methods of cleaning and cleaning agents were employed.

·Ensure all areas of cleaning responsibilities of staff fully satisfied.

·Participate in the preparation of meeting areas, staff offices, operating rooms, etc., for inspection.

University of Pennsylvania Bookstore Philadelphia, PA July 1991 – July 1994

Loss Prevention Assistant

Responsibly included generating reports, preparing and monitoring invoices, reviewing expense reports, and handling multiple projects. Other areas of responsibilities include:

·Scheduling appointments, providing information to callers, composing memos, transcribing, and research and creating presentations.

·Responsible for the prevention of shoplifting and shrinkage throughout the various store departments.

·Provide administrative assistance to the Loss/Prevention department, tracking and reviewing budgets, writing basic policies and procedures.

Education

University of Phoenix Philadelphia, PA 2003 – 2006

Business Management

Center City Campus

Community College of Philadelphia Philadelphia, PA 1987 – 1988

Liberal Arts

PM classes

Dobbins AVT H.S. Philadelphia, PA 1974 – 1977

General Academics

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