Zelisa K. Lane

708-***-****/ad1862@r.postjobfree.com/ El Paso, TX

Skills

● Over 9 years of efficient Office and Administrative experience`

● Efficient in Microsoft Word, Excel, Outlook and Power School, and PowerPoint

● Over 10 years of data entry experience

● Excellent written and verbal communication skills

● Proven Excellent Customer Service Skills

● Experienced in coordinating documents and supplies

● 5 years of Case Management

WORK EXPERIENCE

CEDA/ Employment & Employer Service. Cicero, IL

CC/ Trainer/Case Manager 08/2016-06/2023

● Successfully completed intake to ensure eligibility and suitability based on CEDA ( Community Engagement

Development Association) State program guidelines

● Effectively referred clients to other community resources

● Collaborated with employers to schedule hiring events

● Facilitated the distribution of Supportive Services such as bus passes, gas reimbursement, petty cash, and clothing

allowance

● Effectively managed up to 100 clients seeking employment

● Conducted company training for up to 10 employees using PowerPoint

● Administered TABE, pre and post- test, trades skills and IEP assessments

● Contacted clients regarding appointments and interviewing process

● Fostered relationships with potential employers

Access Physical Therapy. Westchester, IL

Administrative Assistant 06/2014-06/2016

● Utilized strong customer service skills and promoting philosophy of patient centered cares, to meet the need of all

visitors/guest

● Effectively and efficiently took up to 75 messages daily

● Entered and verified insurance information

● Prepared charts for appointments and assisted with medical records

● Entered ICD codes using WEBTP for Physical Therapy and collected co-pays

School District 89, Maywood, IL

Office Clerk 08/2009-06/2013

● Managed and coordinated daily operations of the attendance using PowerSchool, to ensure timely and efficient carrying

out of all attendance office function

● Assisted staff and trained subs on using power school for attendance

● Worked collaboratively with Data Systems staff, to ensure timely preparation and submission of the required reports.

● Managed office supplies needed for budgeting purposes and completed purchase orders for supplies as needed

● Kept track of homebound and speech payments, input financial data for $2 million dollar After School Grant

● Collected all payments, transcripts, fees, and applications for Chicago State Cohort applicants

● Confirmed interviews with potential candidates and submitted recommendations for hire to HR

● Typed department materials and memos

● Logged quarterly monitoring charts, processed transportation request, and maintained Sub and Director of Special

Education daily calendar

● Scanned and maintained copies of IEPs and 504 plans for upcoming meetings

● Operated and maintained conditions of the copier, fax, and all other office equipment

EDUCATION

Columbia College, Chicago, IL 2021

Bachelor of Arts

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