Carline Blanc

***** ****** ***** ****, ***** Palm Beach, FL 33411

561-***-**** Email:ad1850@r.postjobfree.com

Summary

A well organized, efficient and team oriented professional seeking a position where my exceptional interpersonal attributes and excellent customer service skills will be used to maximize the efficiency of your organization’s operations.

Skills

Fluent in English, French and Creole

Proficient in Microsoft Word, Excel, Power Point, Access, Outlook, WordPerfect and Project/

Mainframe Database

Remarkable ability to connect with co-workers, students, parents and supervisors creating a positive and productive work environment

Excellent customer service skills with strong attention to details

Professional Experience

Case Manager II, West Palm Beach, Florida 2021 to Present

Provides client advocacy to provide needed resources or services, while empowering them to be as independent as possible.

Provides training to Division employees and oversight of Case Manager I and the Case Manager Trainees.

Participates in outpost assignments as needed.

Provide case management and related services for specified client populations in various human service areas.

Completes initial and periodic assessments of specified groups for planning, needs areas, and eligibility for services.

Develops service plans based on assessments and in collaboration with individuals and/or families.

Prepares, runs, validates reports, and reconciles billings/invoices.

Acts as liaison with vendors monitor vendors and prepares reports.

Provides client linkage to, coordination, and monitoring of services; identifies and accesses resources to meet needs and assists clients in procuring and maintaining resources and entitlements.

Assures program and data integrity through tracking, monitoring, correcting, and reconciling program data and trains staff regarding program data input.

Participates in countywide division programs such as Indigent Emergency/Economic Stability/Self-Sufficiency Programs; Homeless

School Office Assistant

Crestwood Middle School, Royal Palm Beach, FL 2005 to 2021

•Vital member of the Administration team managing 800 students.

•Provide secretarial support to Administration, Staff and Students of a middle school. Duties include but are not limited to: greeting and directing students and visitors, inputting student registrations, scheduling appointments and maintaining master school calendar, answering phones, handling mail and generating letters and bulletins.

•Responsible for monitoring vital immunization and health records for all students.

•Aid in Clinic coverage when Nurse is unavailable.

•Generate student accident reports.

•Translate documents to French/Creole to English and from English to French/Creole.

•ESOL (English as a second Language) liaison for parents, businesses, students and staff.

•Enhancing school safety by carefully monitoring visitors and directing them to the correct location.

•Accountable for making emergency announcements on the public announcement system and directing students and staff to their safety areas.

•Supervise lunch detention providing corrective actions to decrease recurring discipline issues.

•Produce academic awards, letters and other reports as needed.

•Make home visits when necessary.

Home Maker 2003-2005

Stay at Home Mom, West Palm Beach, FL

• Stay at home Mon with my children.

• Chaperon field trip with the school.

• Participate activity in various fundraiser.

• Liaison between the teachers and the parents.

• Help the teachers in the classroom with various tasks

• Team Mom for my son various sports.

Promotional Assistant

Maison d’Haiti, Montreal, Canada 2002-2003

•Oversaw the work of professional staff by delegating and reviewing work

Assignments, establishing priorities, coordinating activities, and resolving related work problems.

•Responsible for public relations and coordinating events to promote programs.

•Marketing different programs to enhance the center.

•Organized public outreach to inform the public about various resources

•Update website about the different up coming activities

•Assisted with counseling in the after-school program.

•Served as liaison between the schools, the local community and the agencies.

Home Maker 2000-2002

Stay at Home Mom, Miramar, FL

• Stay at home Mon with my children.

• Chaperon field trip with the school.

• Participate activity in various fundraiser.

• Liaison between the teachers and the parents.

• Help the teachers in the classroom with various tasks

• Team Mom for my son various sports.

Prepayment Coordinator

Magellan Health Services, Miramar, FL 1998-2000

•Adjudicated all radiology claims for several HMO health plans.

•Oversaw lead physician edits pertaining to company guidelines.

•Demonstrated competency in an automated environment.

•Knowledgeable of ICD-9/CPT-4 and medical coding terminology.

•Consistently met deadlines in a highly productive environment.

Mental Health Technician

South Florida State Hospital, Pembroke Pines, FL 1997-1998

•Supported teenagers with severe behavioral problems by providing individual counseling.

•Assisted with intake and discharge of patients.

•Organized recreational activities to enhance patient experience.

•Accompanied and provided emotional support to teenagers in the hospital.

Manager (Youth Program)

Maison d’Haiti, Montreal, Canada 1984-1997

•Coordinated schedule and duties for a staff of 20.

•Managed budget and maintained book for Payroll, Accounts Payable and Accounts Receivable.

•Implemented and outlined expenses for funding.

•Worked as a liaison between government and community officials to make the neighborhood safer

Education

2014 Walden University, Minneapolis, MN Bachelor in Psychology

1989 College Andre-Laurendeau, LaSalle, Canada AS Degree in Liberal Arts

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